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    Audioman of the Carolinas

    Audioman of the Carolinas

    (3 reviews)

    Eric did a great job installing my Keyless Entry. He gives you a fair price, comes out to you…read more He responds fast, prompt and professional service. friendly and a all around great guy. I would highly recommend his service

    While having someone come to you to install a car alarm is great, I would also recommend caution…read more Eric was great with scheduling and coming to my job to install my Compustar alarm. He had to come back after the initial install due to a part not working. The alarm worked great for several months. I ran into an issue with my remotes not locking or unlocking my car doors after arming and disarming them. I reached out to him to see if this was normal and he responded that it should not do that. A few days later the remotes started operating properly. Then out of nowhere again the remotes stopped arming and disarming the alarm (less than a year after install) and I could only use the app on my phone. I texted and called (left voicemail) on his cell phone and never received response. My alarm would randomly go off (shock alarm) between 10:00pm-4:00am whenever it was could outside. I googled and found that it was due to the sensitivity of the alarm. There was no way I could get any assistance since Eric would not respond to any communication. If you want continued support I recommend going to a brick and motor shop and not using Audioman of the Carolinas. ***response to Eric C.**** We were messaging about the issue August 10,2025 and then nothing. I called and left a detailed voicemail on 4/2/2026 with no response.

    Freeman's Car Stereo - Headlight DRLs and demon eyes

    Freeman's Car Stereo

    (17 reviews)

    Best techs, best installers and best tint. I have been going to them for 40 years. Awesome people…read more Thanks Ronnie, Willie and everyone else.

    Free man's car stereo-not so free. Ask a question and go threw bankruptc…read more Subject: Disappointing Customer Experience I visited your Gastonia location with a simple question regarding my car stereo installation. I was told I needed to schedule a 30-minute appointment and that it would cost $100 just to ask a question. What I believed was a straightforward question about my car stereo. Instead, I discovered that at Freeman, even curiosity carries a $100 price tag. That was unexpected. What was disappointing was the immediate leap to a fee before anyone assessed whether the issue might be simple, minor, or something that could be clarified with a brief professional glance. There was no attempt at guidance -- only a transaction waiting to happen. Businesses build loyalty through service, not surprise charges. A quick moment of helpful insight can create a long-term customer. A $100 gatekeeping fee tends to do the opposite. The name on the building suggests openness. The experience suggested something else. You may want to reflect on how first interactions are handled. Word of mouth is powerful -- especially when it involves expectations versus reality. I understand businesses charge for labor, but there was no effort to offer basic guidance or determine whether the issue was minor. The interaction felt transactional rather than service-oriented. As someone who supports local businesses, I expected a willingness to at least assess the concern before quoting a fee. This experience left me feeling that customer service is secondary to revenue. I hope you'll consider reviewing how walk-in questions are handled in the future. The next car stereo place I went to Sound Systems came Out looked at it and said I needed to put some foam around the speaker and re-screw it in. Thank you to them! Sincerely, Karen

    Sound City - stereo_installation - Updated May 2026

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