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Sound Cedar

3.2 (11 reviews)
Closed • 7:00 am - 5:00 pm

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2 months ago

Great prices, great crew, great product, excellent deliveries. Well-stocked inventory.

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4 years ago

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5 years ago

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7 years ago

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6 years ago

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Breanne D.

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10 years ago

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9 years ago

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8 years ago

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Breanne D.

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10 years ago

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11 years ago

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10 years ago

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Lowe's Home Improvement

Lowe's Home Improvement

(64 reviews)

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We purchased a new washer drier combination on August 26th. It was to be delivered and installed…read moreabout 3 days later. The unit was delivered and the old one removed as scheduled. The 2 kids that delivered it were not up to the task. If we had not gave them some guidance they would never have got it out. They claimed their truck did not have the proper equipment to do the installation. They claimed they would tell their supervisor to get another crew to install the new unit. They contacted us with a new date and time. No one showed up. Called Lowe's and they arranged a new day and time. No one showed up. Called Lowe's and got to a manager who talked to their 3rd party company scheduler. The scheduler said he would get it scheduled the next day and would notify us of the appointment time. No one showed up and did not get a call. After noon I went to the store to purchase furniture sliders as we decided that we would need to install it ourselves (I am 83 and my wife is 81). While I was there I talked to the people in the appliance department where it was purchased. They contacted the delivery company and verified we were on the schedule. They claimed that someone had come to the house at 8:00 am. Our security camera picked up FedEx, Amazon and United Parcel Service but no Lowe's truck. They said they would have a crew here between 4 & 7, no show. About 7:30 we decided to try to install it ourselves. This unit is 74" high and weighs 350lbs. We actually were successful in getting it moved from our deck to the installation site. We decided at that time that was enough for that day. This morning after breakfast I started the installation process. The unit is in a single closet size area with just enough room to slide it in part way to hook up everything on the back. Then I was able to push it in and test it. (Today is September 11th.) SUCCESS. Now I need to try to get a refund for the installation fee I paid. Not too happy to say the least, think I will go back to Home Depot. Ray Bunn Sent from my iPad

I would give them 0 stars if I could. I ordered something…read morethat had a delivery date 15 days later. So, already over 2 weeks after placing the order. The day of scheduled delivery I get an email bumping the order ANOTHER 3 WEEKS. Yep, over 5 weeks after ordering. After finally getting through to a manager (the AI on the phone is HORRIBLE and almost impossible to get past, and even hung up on me while I was on hold), they will not fix the problem. Order cancelled. I will NEVER shop at Lowe's again. EVER.

Sound Cedar - buildingsupplies - Updated May 2026

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