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    DeWaard and Bode

    4.2 (21 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 week ago

    Services - DeWaard and Bode

    Appliance repair

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    3 years ago

    Horrible. No communication. It's like they go out of there way to not communicate. Simple as that .

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    6 years ago

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    Thomas S.

    Thank you so much for your review Robert!

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    9 years ago

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    7 years ago

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    8 years ago

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    Review Highlights - DeWaard and Bode

    Great experience with both the sales (Nick) and installation (Colten & Triston) were easy to work with and professional.

    Mentioned in 3 reviews

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    Rolfson's Home Furnishings

    Rolfson's Home Furnishings

    (9 reviews)

    Beware! Never order anything. If it does not work for you, they will flatly refuse to pick it up…read moreor give a refund. After numerous combative discussions with Brian, he called to offer a partial refund and pick up the chair. We kissed $1,000 goodbye to get Brian and Rolfsons out of our lives. We have no doubt they will sell the chair and make even more. customer service? NONE,

    Great looking furniture, right? It absolutely STINKS!!! Please read on…read more.... I bought a Lazy Boy sofa and loveseat from Rolfson's Home Furnishings, Mount Vernon, Washington, which was delivered on August 23, 2024. The furniture was delivered with a huge odor, so much so that I was unable to sit on it when delivered, and being in the same room with it made me wheeze as I am an asthmatic. With much difficulty involved getting the company to do anything about it at all, the company reluctantly sent the cheapest company out to clean the furniture to abate the smell, which was ineffective, the odor persisting. I have called Rolfson's repeatedly to pursue this matter further but they refuse to return a call to me. It's been 10 weeks and 3 days now and they still refuse to call me back or proactively offer me an additional solution to the intense odor emanating from this furniture. My conjecture is that some animal got into the warehouse and soiled this furniture before it was delivered to me, but the only excuse I received from the store was that it is "offgassing", and not a problem. I've bought lots of furniture in my time and am familiar with "offgassing", and this issue is not this problem. It's much more. As a point to note, I also purchased two Lazy Boy chairs from them at the same time, which smell fine and were able to be used the very first day they were delivered. If it is not a problem, I wouldn't be wheezing, and my family wouldn't have irritated sinuses, runny noses and headaches from being around these pieces. I'm escalating this issue to Lazy Boy corporate now, but my message to all of you is don't buy any furniture from this store. They are apparently a 4 person family run business and when Mr. Rolfson, the owner, is out sick as he has been through some of this ongoing issue, there is no one that is in a position to make decisions on behalf of what is billed to all of us as a fully functioning business during the week. I gave Mr. Rolfson time to return a call to me as if the owner is sick, I am compassionate enough and reasonable enough to wait in good faith for a return call when he returns to the office. It's been 10 weeks and no calls have been returned to me. Surely someone is in charge when the owner is out? Did they shut down the shop? Apparently not as they are still open, transacting business daily, potentially duping any of us. My only assumption is they just don't care once they have your money. It would even have been easy enough for someone to return a call to me to tell me Mr. Rolfson is still out sick, but no.....no calls have been made to me. So, head's up! Do not buy any furniture from this store. If all is going well, things are fine. If there's a problem, they disappear. This is really a shame. I thought better of this company and those working there than to be treated like this. Steer clear, everyone. It's not worth the risk and the aggravation. Best regards to you all. Rolfson's Home Furnishings 1105 W Division St, Mount Vernon, WA 98273

    Sleep Number

    Sleep Number

    (1 review)

    Went to a showroom in Burlington, WA. Nice guys working there, nothing against them. Both my…read morehusband and I liked the c-2 bed. 1 week later it arrived. I believe we received a defective bed. There was a huge hump in the bed on both sides resulting in severe lower back pain. Lowering the air pressure did not help only making a bowl in the bed. Also, if my husband rolled on to my side the air would move and resulted in it being lop sided on my side. I decided to sleep on the floor because even that was more comfortable. Neither one of us has gotten a good night's sleep since. I called to return the bed hoping they would wave the $250 return fee seeing it was truly defective. This company is extremely unethical. I am being charged a $250 pick up fee for a defective bed that feels nothing like the show room model. And of course, the $250 set up fee as well will not be refunded. So, now I am out over $500+ for a bed that did not operate correctly. The first customer service representative I talked to was rude and talked over me as I tried to explain to her how disappointed I was in the product. Of course, I asked to talk to someone with more authority but that resulted in nothing. You sign the contract and that is that. No responsibility taken for a faulty product whatsoever! They would replace but not even wave the pickup fee for the defective bed even if the deemed it was defective by them, I was still to pay the extra $250+tax! if I sold a defective product i would never charge the customer to take it back. If i could give 0 Stars I would. It's all about the money and nothing of customer satisfaction.

    DeWaard and Bode - homeappliancerepair - Updated May 2026

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