They replaced exterior lighting and installed a touchpad that was connected to an app. The came out…read moreand reviewed our needs and provided a written estimate with different options. The installation did take a few hours, but it was done professionally. The quality of the work was very high. We did need one adjustment after the installation, but the owner came out and adjusted the lights to our satisfaction. We were very pleased with the quality of the service that we received.

kwang was communicative, fast, knowledgeable, fair priced and friendly. definitely recommend.read more

We have worked with Crown Jewel Entertainment to install a number of home systems including…read moretelevisions, music, cameras/security and Lutron lighting. They are great people and are professionals in their field. Customer service and follow up are outstanding and our interactions with Joe, Lisa and Jimmy have always been positive and straightforward. Honesty, skill and a personal relationship are rare commodities these days in business and that is what we found in Crown Jewel!

Joe, Lisa and the entire team are phenomenal! Great service, amazing attention to detail and so…read morefriendly. Would highly highly recommend!!

BE VERY CAREFUL, WHAT'S ON THE CONTRACT IS NOT WHAT YOU GET IN YOUR HOME. The owner will tell you…read moreone thing and bamb!!!! you get some used equipment or some other less expensive model. The programmer's make a mess at your home and act like it's there own. They turn on your ac when its warm out- RUDE.

Audio Images installed a custom multimedia system throughout my office. Their attention to detail,…read morecomprehensive planning and timeline execution of the installation was flawless. Mark is nationally recognized as a leader in the custom theater and audio-video field. He and his Company received five national awards in 2011. My Clients have marveled at its integrated features and the stellar high def resolution of the mid-range LED Samsung panels were attributable to the field supervisor's expertise in tuning the equipment. I highly recommend Audio Images for a custom theater or multimedia office designs that meet the most discriminating audio-videophile taste at highly competitive price points. The aftercare service has been timely and informative.

This review is long overdue. I have been wanting to revamp and really create a beautiful sound…read moreatmosphere in my business for many years. I was hesitant on exactly how to accomplish that, knowing that I would have to go back into my ceiling and it would take a lot of downtime for the construction, crew, and cleanup. Enter Launch Systems state of the art audio planning. They customized a plan that was just right for my business, and what's more - without having to utilize the ceiling space. The system they created and installed for me worked perfectly, seamlessly, and reliably even without my laptop or phone present. They chose a Sonos system for each room, creating wonderful music for my customers without any kind of obtrusiveness. The service was professionally delivered and they checked in with me as well to make sure all was well. The Sonos system works with a proprietary type of blue tooth technology that makes them all individually customizable, from volume to what it will play. I have my speakers all synced together. My employees love how easy it is to use, they come in first thing before me and simply push the "play" button on just one speaker, and all the speakers will tap into their former settings even WITHOUT me being there. That has been frankly, one of the most pleasant surprises. Now I can rest assured that when I am away from my business and customers are being served still, I don't have to worry about the music quality while I'm away. The neat thing too is that I can control the system from my phone or an app easily installed on my laptop. I can give any of my employees control to the app but I prefer to keep it in my control so I don't catch them putting anything on that's not perfect for the business. Their capacities are far ranging and their expertise is probably singular! I know for a fact your A/V needs and smart home needs will be customized and met beyond your expectations with Launch. Their service is impeccable, their technology surpasses anything out there. Highly recommend without reservation!

I was looking to install two ring doorbells and a ring floodlight system. I was told that it would…read moretake 6 hours at $95 an hour for a total of $570+ and that Helen Keller herself would be installing... I ended up installing everything myself in under two hours with the help of youtube. Don't let these guys rip you off. If you have basic tools and a pulse, you can do what I did. If you're looking for full home automation, maybe they can help, but I would definitely get other bids and ensure their technicians aren't deaf/blind/both...

Daniel has worked with us on two houses now over the last few years and just finished setting our…read morenew home up with security, sound, TV and internet. He's wonderful to work with, the end product is excellent, easy to use and we couldn't be happier. He cares about the quality of the work, his pricing is more than fair and gives great advice on where we get our best value in the system. Follow-up is great after install on anything that comes up. Couldn't recommend Sound Advice more.

I have used Dan multiple times for various problems and projects. He has bought and installed a…read morewall mounted tv and controls, new (Sonos) sound system after my speaker died and most recently upgraded my WiFi system. Always excellent recommendations and disposal of old equipment. I can usually diagnose the problem but electronics hardware has gotten complicated enough that I prefer someone with a lot of experience to make the recommendation. Totally worth the cost. A mistake on my part would be expensive. Not to mention it gets done quickly without my having to make multiple trips to the hardware store.

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

We have just had this business add TV's, sound and Wi-Fi upgrade to our home and I can say, we have…read moreenjoyed the whole experience. Starting with support staff on phones and technicians in our home, they were all very knowledgeable and kind. Very attentive to not making a mess of our home but finding the best solutions for locations of devices. Steve especially was very patient with the final setup required. Highly recommend this company.

I'm absolutely thrilled to have chosen Experience Audio for needs. Brian came in and got the job…read moredone in a neat and professional manner. I highly recommend this company! Great workmanship for a very fair price.

KC answered our call when a tv remote went crazy on an older system. He knew a lot, fixed the…read moreissue, tested it many different ways and all good! I recommend this business.

KC and team are fantastic. They are extremely knowledgeable and know everything you never wanted to…read moreknow about AV equipment and installation. Very responsive and helpful. Vertex has done 3 of my homes and as a designer I have referred several clients to him as well. Eceryone ia always extremely satisfied.