Tried a bait and switch.I was born in the day,but not vesterday.I was trying to buy a mcintosh amp…read morefrom them.I needed more pictures and they sent me some but were a little blurry.I have a magnafying glass that i used and it was a different serial #,

For the past year and 9 months I have been looking for the right pair of Sonus Faber Nova I's. I…read morehave OCD and care about condition but don't have the budget for a new pair. I have found a few for a good price but they just weren't right. I found audio advisors and saw they had a pair so I called. The first and last question I asked was about the condition. The person I spoke with said several times they are like new and even said they are "perfect". He said the person who owned them had several houses and barely used them. To me "like new" means they are just like a new product but were opened and used. And perfect obviously means perfect. To my surprise they did not include the manual like a new pair would and the bottoms of both speakers have several very large scratches all over. This is the most I've spent on speakers and I planned to have these the rest of my life so I would rather not have them than have a pair with damage. Like I said I searched for almost 2 years for the right pair and the pair audio advisors sold me were not as described. I asked several times and each time I was not told the trust. I called to express my disappointment and the same person I spoke with made it seem as if it was my fault. He said "well you did buy a used pair". Yes, I know they were used but I was told several times they looked new and were perfect. Then condescendingly told me "The scratches are on the bottom you won't see them." Okay well there is also a blemish on the front of both speakers. Regardless, thats not the point and he was just making it worse. I was very calm never rude just disappointed but he handled it poorly and never apologized never looked for a solution just made it seem as if it was my fault for buying used. Like I said I asked several times about condition so I don't see how this was my fault. He then said plug them in and listen to them they're great speakers. He never seemed to want to help and never addressed my concerns. I don't know if he even understood (or cared) what the issue was. Additionally, I waited almost 2 weeks for a shipping quote. Fine things take time I get it but the issue was I had to call back after a week and remind them I was waiting. Still nothing after several more days so I called back again and they had the information. I wish they called me to let me know but okay. Lastly, I wanted to mention a few days after the initial call I got a call from the person I spoke with thinking they had the quote but he called me by accident thinking I was someone else. Not a big deal at all but goes to show they are unorganized. Needless to say I am very disappointed with the entire transaction but mostly disappointed my almost 2 year search ended this way. There are plenty of other places out there that are honest and if there was an issue would handle it much more professionally.

Great place, excellent customer service. Best prices in all Miami…read more Worth the trip, very nice showroom. Friendly stuff. Very professional. You can recommend them with the eyes closed. Open for more than 20 years.

From the owner: BOSE STORE residential and professional showrooms in Doral , if you need expert advise for your…read moreHome or business Sound system this is your best stop , 10 minutes away from Miami int Airport ,

Purchased a new outdoor TV with installation from them. They are expert at what they do. Dave was…read moregreat to deal with.

I met David looking for help with a system purchased locally but set up poorly and underperforming…read more.Over a short period of time, he used his technical skill, patience and persistence to get my system to the performance level that it was meant to give . I remain very disappointed with the original vendor but I also feel lucky to have made contact with The House of High Fidelity. If you were looking for high-quality equipment with experienced expertise in set up and repair, this is the place to go!

Gonzalo from dmg Martinez Group is extremely reliable. We've been doing business with him for over…read morea decade now. He was with Bang & Olufsen way back then, but we remained in contact. He's a true wizard with networking & sound system equipment and setup. We have used him for multiple properties here in Miami. He has Installed our Bang & Olufsen equipment on three different properties now: Ruckus WIFI Access Point, Sonance outdoor speaker installation. Extremely reliable and trustworthy -- something you don't find easily here in Miami, very communicative. He may not be the cheapest -- but you get what you pay for. He WILL get the job done properly. He will always advise the best and most cost-effective solution to any problem. Thanks again, Gonzalo!

I contacted dmg to help me upgrade my parent's outdoor sound system and home theater inside their…read moreMiami house. We moved forward with the Sonance Landscape Speakers System in the pool area and an integrated Sonos Surround in the family room. Gonzalo worked with us every step of the way, finishing the project smoothly and efficiently. The sound quality is fantastic, and the installation is even better! My parents and I are pleased with the service and excited about the new entertainment system.

If you are looking for AV support for an event in the Miami area, LOOK NO FURTHER than Alberto at…read moreAV Trends! Alberto absolutely saved the day when we needed last minute AV support for a corporate event that required perfect sound quality and video for a series of all day presentations. A week before the event we found Alberto, who immediately toured our site before we were even contracted, communicated with us via phone as we were out of state, and confirmed we were good to go within one day. On the day of the event, he and his team showed up at 6am on a Sunday and flawlessly executed the event set up and the entire day's event. Our event went perfectly thanks to Alberto. His professionalism and expertise were so appreicated. We would give him 10 stars if we could and will absolutely be contacting him again if we find ourselves back in Miami. 1 million thank yous to Alberto!!!

Alberto is one of the best in the business - both technically and professionally. I was the MC for…read morea 3 day event and his expertise was critical not only to it's success but my ability to engage and connect with the audience. Hire him ASAP!!!

Received amazing help from John Rentas! After wasting time…read moreat Walmart and BJs John went the extra mile to secure the product I was looking for and found me a great deal.

We worked with Eladio and he was very informative in what tvs are in the market. he also gave us a…read moregreat deal on 5 TVs .