Great company! We have worked with Livewire twice now and both times been equally impressed. From…read morethe customer service specialist that made our appointment, all the way to the installation team. They are very knowledgeable and professional. After installation, they took the time to answer all our questions and made sure we understood AND loved our system. Thanks Livewire! We can't wait to have you back!

A while back I posted a 1-star review of Livewire based on my initial experience with the company…read more I am now pleased to give Livewire a 5-star review based on the response to my initial review. Josh McDonough, operations manager, contacted me soon after the initial review went live. He had read the review and understood the reasons for my dissatisfaction. He and Dustin Roskam, service support lead, arrived today to make come changes to the setup about which I had complained. When they were through, I had what I had expected in the first place: simultaneous sound through the soundbar and through my hearing aids, when allows my wife and me to watch TV at the same time. Normally, I wouldn't give a 5-star review for a second attempt at delivering what was promised initially, but Josh and Dustin's professionalism won me over.

I signed up for ADT but the sensors do not work. The alarm tripped all on its own the only time we…read moreset it. I've been trying to cancel the contract ever since. They randomly charged me $294 for the equipment and overdrafted my account. Then they tried to charge me $919 a month later stating this was the buyout to cancel. I told them I couldn't afford that so reopen the account which they did and then they proceeded to debit my account $839.77 with absolutely no warning. So now I've paid them to cancel the account AND the account had been reopened and they expect me to pay $30 a month. This is the absolute worst company. You get 0 customer service just apologies even from managers. I wish there was an option for 0 stars

ONCE AGAIN, I WISH I COULD GIVE ADT A ZERO…read more I'm really getting tired of ADT. After 3 months of ongoing problems, and finally a new panel. Never fully compensated for all that I experienced over 3 months. They replied to YELP and I asked I contact them. Not in the mood yet to deal with them. Now, for the past week including today, the panel date is stuck on 6:06 PM August 10, 2024. Today is August 17, 2024. The time is currently 12:10PM. I despise calling this company about anything related to the equipment and service. So here I go again. I have to be in a certain frame of mind to call them. It always put a damper on my day. And now is not the time. Especially after my last encounter with them. YELP should include ZEROs for ratings. So sick of this company and I'm stuck in a multi-year contract unless I'm able to afford to buy out of the contract at some point. I'm going to work on making that a priority. I can't go several more years of this incompetent service with malfunctioning and inadequate equipment. And as I posted previously, they lie. Again, I took pictures of the panel with the date and time it is stuck on. I don't know how to upload photos. Otherwise, I would attach them. Wish me luck with this rip off of a company. I feel the service is overpriced for the quality of service and equipment you get. I left them years ago, came back because I thought they would be better over time. NOT SO! AGAIN, I WISH I COULD GIVE ADT A ZERO!

Inray focuses on the client needs. We have so pleased with their Christmas light program as well as…read moretheir innovative lighting design and design we purchased for our home. Scott cares about every project and his follow up is right on point. They are a lighting strong company so why go somewhere else ? Bravo to Inray ! Michael and Tammy Midlothian

In A Ray charges me over $$400.00 to repair landscape lighting for my 16 year old home. Some of…read morethe fixtures had rusted screws which requires replacement. Todd, the owner, said this event was not included in the estimate nor were two missing lightbulb fixtures . When I complained he said he did not like my tone and refused to complete the job.

Needed help installing a new router for my home network. Andrew came here on time and did the…read moreentire thing in just a few minutes. He went the extra mile and checked out all our devices and connections optimizing them for the new network. Great guy and very personable. I would easily recommend his services to anyone looking at home automation, internet access or similar needs.

My wife was coming back from out-of-town and I wanted to surprise her with some nice home…read moreautomation features. Desperately needed someone experienced in installing Google Nest devices (2 Thermostats, 1 Hello Doorbell, and 2 Mini speakers) before she got home. I received limited replies, and the few I did receive had absurd pricing and was not able to do the installation in the time I needed it done. Even though 'Wired Up' had no reviews at the time, they were the only provider who responded with an honest quote and were able to fit me into their schedule. Andrew came onsite, and quickly got to work with the installation. Unfortunately, he ran into several obstacles (not his fault) with my wireless internet and the Nest devices not communicating properly. Instead of dropping the problem in my lap to deal with, he stayed for several hours troubleshooting my wireless issues until he got everything resolved so the Nest devices could communicate properly. Words can't even describe the level of professionalism and customer service provided to get this accomplished! Needless to say, Andrew was able to get everything installed successfully, and my wife was completely overjoyed with the new home automation. Thank you Andrew and Wired Up for my new home automation and for making the surprise for my wife happen! I won't look anywhere else for my home automation needs in the future.

These guys were great. They arrived on time, very polite evaluated the job and went right to it…read more They did exactly what I wanted, cleaned up the job site, and surprised me with a 10% veterans discount. If you need timely professional work, hire one click.

From the owner: ELectrical services…read more Entrusting the electrical wiring of your home or business to a low voltage contractor is not a decision made lightly. Rely on One Click Electric LLC to assess, diagnose and repair all your electrical needs, provide maintenance to any electrical system, conduct inspections and provide documentation to ensure your home or business is in compliance with regulatory codes

Mr. Wright just installed a tankless water heater for me and he is stuck with me now, I will…read moreliterally never call anyone else for anything if he can handle it. He was open and transparent about the entire process. He did not try to sell me expensive unnecessary equipment because the job would have been "impossible without it". He and his team of professionals handled every aspect of the job, filing permits, scheduling inspections, drilling holes in my wall to attach the unit to the exterior gas line and then seamlessly making it look like new again, taking care of the old tank water heater so it will stop being the bane of our existence... My only regret is all the time I wasted calling anyone else before having Jeff Wright referred to me.

I recently had the pleasure of working with both Jeff and his wife Madeline on a new mini split…read moreunit for my home. Jeff provided the highest levels of professionalism, integrity and knowledge of his trade, while offering the best pricing in Richmond. In the sea of HVAC contractors (I met most all), Jeff Wright HVAC was the only company that provided options that met my needs and not theirs. I highly recommend Jeff Wright HVAC for any heating or air conditioning you may need.

Scott Weiner spent over 10 hours Over the course of two separate days, and still do not get the…read moreinstallations right. Ring gave us his information to install a ring security system, the cameras were installed properly, but the ring alarm system does not work to this day. He charges us over $1000, and when we told him that the system does not work, came back and spent Even more time requiring our phones to do a job that should've been done right the first time. He's now refusing to come back and fix the job, despite installing everything incorrectly, and is asking for us to pay him An additional fee to fix the job he did wrong the first time. Do yourself a favor, and go with the national brand that is affiliated with Ring - Ontech Smart Services

From the owner: Wired is Richmond, VAs expert in home theater, security camera, cable wiring & automated lock…read moreinstallations. Call for these services and more! (804) 512-3990

Sean and his brother are highly experienced and were able to install 3 TVs for me that look…read moreamazing!! Super friendly and efficient! I will be using them again for more jobs.

​We were completely satisfied with the service given by Mr. ADKINS. I was looking for someone to…read morehelp an older family member to understand how to use his TVs when he was alone with them and his assistant living . I was not able to get there to work with my cousin so Mr Atkins stepped in and gave him expert service and got all the TVs running again and my cousin train with how to use his remote controls and the various options . I found him to be very reliable and dependable and answered all of that questions I would not hesitate to recommend him or to use his Services once again . You can't go wrong with Sean Atkins !