Great company! We have worked with Livewire twice now and both times been equally impressed. From…read morethe customer service specialist that made our appointment, all the way to the installation team. They are very knowledgeable and professional. After installation, they took the time to answer all our questions and made sure we understood AND loved our system. Thanks Livewire! We can't wait to have you back!

A while back I posted a 1-star review of Livewire based on my initial experience with the company…read more I am now pleased to give Livewire a 5-star review based on the response to my initial review. Josh McDonough, operations manager, contacted me soon after the initial review went live. He had read the review and understood the reasons for my dissatisfaction. He and Dustin Roskam, service support lead, arrived today to make come changes to the setup about which I had complained. When they were through, I had what I had expected in the first place: simultaneous sound through the soundbar and through my hearing aids, when allows my wife and me to watch TV at the same time. Normally, I wouldn't give a 5-star review for a second attempt at delivering what was promised initially, but Josh and Dustin's professionalism won me over.

Tim and his team are wonderful! We have been working with them for a few years now and they are…read morealways professional, courteous, dependable, and work in a very timely manner. They go out of their way to accommodate their clients and to provide exceptional service. I highly recommend them for all home automation and entertainment services.

After working with a few other local Home Theater companies, but none more than once, we were glad…read moreto finally find Tim and Graham. Sound and Image is innovative, priced competitively and (most important) reliable. Actually, technically adept and creative might be most important. They are both these things as well. We've worked with Sound and Image for about 10 years now. In two old (early 1900s) homes. If they can install the best of modern home theater (a trite phrase, but it's late, forgive me) in our way pre-television era houses, they can do it in yours. We stopped calling anyone else a long time ago.

Inray focuses on the client needs. We have so pleased with their Christmas light program as well as…read moretheir innovative lighting design and design we purchased for our home. Scott cares about every project and his follow up is right on point. They are a lighting strong company so why go somewhere else ? Bravo to Inray ! Michael and Tammy Midlothian

In A Ray charges me over $$400.00 to repair landscape lighting for my 16 year old home. Some of…read morethe fixtures had rusted screws which requires replacement. Todd, the owner, said this event was not included in the estimate nor were two missing lightbulb fixtures . When I complained he said he did not like my tone and refused to complete the job.

Needed help installing a new router for my home network. Andrew came here on time and did the…read moreentire thing in just a few minutes. He went the extra mile and checked out all our devices and connections optimizing them for the new network. Great guy and very personable. I would easily recommend his services to anyone looking at home automation, internet access or similar needs.

My wife was coming back from out-of-town and I wanted to surprise her with some nice home…read moreautomation features. Desperately needed someone experienced in installing Google Nest devices (2 Thermostats, 1 Hello Doorbell, and 2 Mini speakers) before she got home. I received limited replies, and the few I did receive had absurd pricing and was not able to do the installation in the time I needed it done. Even though 'Wired Up' had no reviews at the time, they were the only provider who responded with an honest quote and were able to fit me into their schedule. Andrew came onsite, and quickly got to work with the installation. Unfortunately, he ran into several obstacles (not his fault) with my wireless internet and the Nest devices not communicating properly. Instead of dropping the problem in my lap to deal with, he stayed for several hours troubleshooting my wireless issues until he got everything resolved so the Nest devices could communicate properly. Words can't even describe the level of professionalism and customer service provided to get this accomplished! Needless to say, Andrew was able to get everything installed successfully, and my wife was completely overjoyed with the new home automation. Thank you Andrew and Wired Up for my new home automation and for making the surprise for my wife happen! I won't look anywhere else for my home automation needs in the future.

Beware! This would possible be the worst company you could ever imagine working with. The owner,…read moreVince Lezama, tries to put on a good show when trying to sell you his service, however, after final payment is made he changes,...similar to Jekyll and Hyde. Case in point. Paid over $5K for a commercial installation involving security camera's with a one year labor warranty and three year parts warranty. In less than a week following installation, we began to have problems. First issue, Mr. Lezama suggested a reboot which seemed to resolve the issue. Three days later-same issue. We were down for eight days until he came out and found some loose wires. Three and half months later-same issue. He then said that he will not come out any more unless we agree to an extended service warranty. I made every effort to explain to Mr. Lezama that it makes no sense to purchase an additional extended service warranty if he had difficulty honoring the existing one year warranty. He then went off the deep end and sent all types of threatening texts. Texts from a person that would greatly benefit from being under medication and the care of a licensed professional. Needless to say we are in court with a "slam dunk" case. However, as the saying goes "can't get blood out of a turnip" will probably be the case.

The owner and worker were very polite and accommodating. I explained what I wanted and they were…read morevery clear on what would need to be done. Nobody was pushy. The work done was professional and they both made sure that the security cameras worked the way they were supposed to. I had one camera on siding and another through brick. It's been months and I have zero issues with both. I will definitely use them again when I need more work done.

Scott Weiner spent over 10 hours Over the course of two separate days, and still do not get the…read moreinstallations right. Ring gave us his information to install a ring security system, the cameras were installed properly, but the ring alarm system does not work to this day. He charges us over $1000, and when we told him that the system does not work, came back and spent Even more time requiring our phones to do a job that should've been done right the first time. He's now refusing to come back and fix the job, despite installing everything incorrectly, and is asking for us to pay him An additional fee to fix the job he did wrong the first time. Do yourself a favor, and go with the national brand that is affiliated with Ring - Ontech Smart Services

From the owner: Wired is Richmond, VAs expert in home theater, security camera, cable wiring & automated lock…read moreinstallations. Call for these services and more! (804) 512-3990

I called first thing in the morning for help with installing a ceiling fan. They were over in…read moreminutes. Were very professional, polite and great price!!! Will only call DWB electric whenever I need an electrician! Great Job!!!

From the owner: Where quality counts!read more