Just wrapped up my second appointment with RVA Carpet Pro's. My first was back in August. I thought…read moreabout trying one of the chain places but after horrible reviews I decided to look around. I was having a party and wanted to freshen up the house. Sean who is the owner/operator got back to me within 30 mins. Really nice exchange. He was able to come on the day and time I requested. No small job either. Sean arrived on time with a 20 min arrival warning text. He arrived in a beautiful truck with an impressive set of equipment. He came in, put on shoe protectors and we walked through the house. Sean is very knowledgeable in his field. Trust me ive had crappy ones. He gave me a few pointers on carpet care since i have a new puppy in the house. Sean got to work. Took a few hours to complete the job which was good considering the size of the house. When he was done it was a night and day difference. The carpets were stunning. They looked brand new. I could not have been happier. Best part was there was minimal wetness on the carpet. By the time we went to bed the carpets were dry with our ceiling fans running. House smelled fantastic too. So now a month later my little bundle of joy frenchie decided to have a piss party on the second floor. Called Sean. He was out the next day to assist. Again I couldn't be happier with his work. I forgot to mention his pricing is way more than fair. I expected to pay more than he charged and would have been happy to do so for that level of service. Its nice to see someone still cares about doing a good job. If you need your carpet cleaned I wouldn't look anywhere else

Truly happy with the service and the results. Sean was thorough and went above and beyond, along…read morewith sharing helpful tips to upkeep. I'd definitely use him again!

I can't say enough about what an outstanding job they did cleaning my carpets. I had one room whose…read morerug was badly soiled with pet "accidents ". They made them disappear and the rug looks like new. Also, they were able to provide service in just one day. Their personnel are very personable and professional.

Arrived on time. Explained what he was doing and, most importantly cleaned the soiled areas on my…read morecarpet and sofa better than any other company we used. The sits was worth it.

CitruSolution was an incredibly friendly, easy to use, carpet cleaning service that charges an…read moreextremely reasonable price and provides an excellent clean. Their two person team arrived at my building on time and were job complete and on their way out 45 minutes later. I highly recommend!

We have been very pleased with CitrusSolution when they cleaned our carpets several times,…read moreincluding last week. They were able to get out stubborn pet stains. The solution has a nice citrus scent and seems to dry quickly. Diego and his helper were very polite. Highly recommend.

Just got back a small rug I dropped off about 3-4 weeks ago for a cleaning and some restoration and…read moreit looks great! Last Christmas, while rummaging through my partner's parent's garage, they wanted to get rid of a small 3 by 4 Persian rug. It was all rolled up out of shape, had a very strong musty smell from being in a smoker's house previously, and just a bit shabby from being abandoned in a non-climate controlled garage for years. I swooped it up and hoped to get it cleaned and fixed for use. I procrastinated for a few months (well, almost a year!) about dropping it off for cleaning since I was afraid it would be very expensive just for a cleaning and dreaded whatever quote for repairs would be. After doing some research, I found CL on Yelp and browsed their site for a bit. Everything was clearly laid out in term of prices and services so I felt comfortable moving forward with the cleaning. I swung by store to drop of my rug. They quoted me a $25 minimum cleaning fee since the rug was small, and recommended an odor treatment for an extra $5 which I agreed to. They examined the rug and recommended that the ends get re-threaded and the backing getting reinforced with leather to prevent further curling that thad already set it. They also noted that some of the dye had started bleeding and warned that a cleaning may make it worse. I figured I had nothing to lose so I was OK with that. They didn't pressure me into getting anything done just yet, offered to do a cleaning first to see how the rug turned out and we could decide then. About two weeks later the cleaning was completed and a got a call from a lady who said that they could move forward with restoration if I wanted. I came by again, took a look at it and the cleaning had actually improved some of the curling and asked them which repair would be most beneficial right now as I couldn't afford to do everything (it was $110 for the re-threading and $160 I believe for the leather reinforcement). They recommended the re-threading since the rug was appearing to be unraveling on one end; I agreed to that. Another two weeks passed and I got another call saying the restoration was complete. The rug looks great and the re-threading also helped some of the curling issues, but eventually I imagine it'll need further work but for now, it will do! The staff was friendly, but straightforward and you can tell this is something they really love doing and put effort into. Should I come across anymore abandoned rugs, I will definitely come back here.

Highly professional and nice folks repaired and cleaned my favorite oriental rug. The customer…read moreservice started with the initial call. They were helpful, explaining their cleaning and repair process. They were very up front with the costs and I got my estimate quickly. It was easy to set up pick up and drop off at my home.The pick up and drop off service is excellent. The fringe repair and edge repair is like new again. The worn spot repair is perfect again. My rug looks like new again. They were able to get my rug back a couple of weeks ahead of schedule. I am impressed with their services. I highly recommend Christian Lorraine.

Great customer service. Unlike another carpet cleaning company I dealt with, you're just paying…read morethem to come out and get the job done. No up charges on special needs such as stains, pet odors, etc. Would absolutely use them again.

Do not replace your carpet without calling Kwik Dry first!!!! I can't believe they were able to…read moremake my carpets look like new. Even the landing area spots are gone. They were also very quick and pricing was straightforward and reasonable.

I requested cleaning services for my home and Hurt Enterprise responded. The service provided was…read moreextremely amazing! Daneishia showed up fully prepared to clean . She provided her supplies to clean with and she was very punctual. The service provided was hands down the best service I have ever received from a professional cleaning service. She cleaned every corner of my home and I have hired her to clean once a month moving forward! Their rates were unbelievably reasonable for the amount of service they provide! I tipped them but not as generous as I would have liked. I look forward to this professional relationship ongoing! I highly recommend this business to my family, close friends, and even co-workers. This business is amazing! Please contact this business for all of your cleaning needs from carpets, upholstery, grout, tub, tiles, ovens and the list goes on.

They are the real deal! Did a fantastic job on my house ! Took their time, like they were cleaning…read moretheir own place I am really impressed. You won't go wrong giving them the opportunity to rejuvenated your house , attention to every detail just can't say enough .....thank you !!!!

ChemDry of Richmond (804) 620-3050 Manager Scott. This…read morebusiness is no longer a great service provider in my book. Called on Oct. 31 to book carpet cleaning service, I've been using this company for 20+ years. They are no longer a reliable service provider. I booked a cleaning for Nov. 10, window 12-pm to 5-pm. On Nov. 10, at 3:15, I called to confirm eta the call was taken by a young lady who booked my reservation. She indicated no reservation was scheduled for my home on Nov. 10 from 12- 5pm. I do this every year at the same time for 20 (twenty) years. So, I scheduled another reservation for Nov. 14 from 12-5, on the 14th at 3:30pm I called to confirm the 5pm time window it was confirm that they would be there within the 5-PM window. Again "NO SHOW" I call again Monday to see what happen. Scott (Manager) replied my reservation had been cancelled at @ 3:15-pm. I reschedule for the third time. The tech indicate he sent a text to indicate he was going to be about an hour early, I never received the text because it was sent to a land line which does not accept text messages. He arrived about noon to inform me that they DO NOT move furniture, they SPOT CLEAN around it. It was 2 end tables, 1 coffee table, 1 sofa, 1 recliner and a exercise bike, and a 8x10 scatter rug. I informed the tech that all the furniture was on sliders, he appeared to not be familiar with the use of sliders. I ask how can he clean a room of carpet without moving the furniture? He expected me to move the furniture, not to mention it was a terribly Rainey day. I informed him I did not need his service if they do not move the furniture. I have never used a Carpet Cleaning Service that did not move basic pieces of furniture that were prep to be moved. They want premium pricing but they don't want to do any work. "SPOT CLEANING CARPET" Unbelievable !! Then I was told they were unable to provide the service by Scott the manager. I'm thru with this business. Incompetent service techs and office staff. WAH-SpotCleanCarpet Rating *

I'm extremely angry and disappointed in this company....was quoted around 130.00....took time out…read moreof my morning...pulled out furniture ect...guys arrived and did an assessment...then quoted me over 600.00 dollars!!!! And a 75.00 cancellation fee for them coming out....bait n switch at its worse!! Never trust them!!!!! No stars here...had to add one for yelp to accept I guess

Carpet cleaning behind two furbabies. A-1 Steem It always…read moredoes a great job and for an amazing price!

Excellent service. Very satisfied. Highly recommend…read more Erin and Eric thoroughly cleaned the baseboards and carpets. They sparkle like new! They arrived on time and completed the cleaning in a professional and courteous manner. They were careful to protect the door frames and furniture as they routed the hoses. They ensured every inch of the exposed carpet was completely clean. Great job.