Superb and highly professional service. Staff is extraordinarily courteous and very timely with…read moreservice. Only cleaners in the West End of Richmond that we would consider using!!!

I have been going here or alterations and dry cleaning for over 3 years now and I would not trust…read moremy dry cleaning and alterations with anyone else. My first visit I needed measurements for a Sari and while some places charge for this service they offered to do this for free for me. The staff is always friendly and learned my name after only a few visits. I am short so every pair of pants I buy needs alterations and every time they have come out perfect. While this place may be on the higher end price wise I am a firm believer in "you get what you pay for", and the Village Clears place has never disappointed.

Phenomenal quality of services, as well as courteous and professional customer service…read more What else should one look for in a local shop with expert alterations, pressing, cleaning; all done at a more than fair, incredible price & value, delivered with a rare for today politeness? I can work around their limited hours and it's worth it.

Great service and attention to detail. Super fair prices. Kind owners. I've been to lots of dry…read morecleaners and this was one of the best. Next time I'm in RVA, I'll bring my delicate and dry clean items only here. Support small businesses they often have incredible service.

Never had a problem for over 10+ years. This the only cleaner I use. The turnaround for my clothes…read morequick and fast.

Don't waste your time. They will start out doing a decent job and then you'll begin to notice that…read morea few items weren't cleaned or were [somehow] partially cleaned. Customer service is poor! It's hit or miss with this cleaners. Sometimes my clothes SEEM cleaned and others times, it's is clear they simply pressed them without cleaning. Pressing is also hit or miss. When a redo is requested, the garment returns looking as if nothing was done. And, the clothes never smell "clean." They either don't have a smell or a slight scent of a cleaner used to mask an uncleaned garment.

I don't know about you, but I've heard horror stories about dry cleaners.... this is NOT one of…read morethem. I've been coming to Regency Cleaners for years, also know as $1.95 Cleaners. Any garment dry cleaned and pressed for $1.95! If you get a coupon from your Kroger receipt or Val-Pak, it's $1.75 per garment! I've been to dry cleaners that charge triple that amount! Any size comforter is $20! Not bad!! In by 10, out by 5! You can't beat that! You pre-pay, so pick up is a breeze. So how's the service and quality you may ask... I've always been im-"pressed"... service with a smile and fresh duds! Regency is just the ticket for your clothing needs, and with prices that won't take you to the cleaners. Now to air the dirty laundry... Minus one star for the place being untidy... they clean your clothes, now they just need to give the shop a spruce!

I'm going to give 5 stars for the friendliness. Just dropped my cloths. Hoping the first impression…read moreis an accurate reflection of the quality of work they will do on my cloths. Fingers crossed!

I love this dry cleaners. Reliable. Good quality work. Top notch. For me it's the only cleaners…read moreI'll be going to.

A very courteous owner and a nice pressed shirt at a fair price makes Sandston Cleaners a good…read moredeal. Only minor drawback is they are only open MWF and Saturday morning. Not a big deal really.

Very small family business. Both of them are very nice and really appreciate their customers…read more I've taken dress pants and suits to them and never had anything issue. They do a great job. I will say drying clean is about 6 dollars each so just know that going in but you do have the peace of mind that it's going to be done right. There are definitely cheaper places but I've had issues in the past when going that route.

The staff is always very kind and efficient. We are very happy to have found it to become our…read morego-to cleaner.

The owner, an asian lady, has poor customer service. Her lack of english prevents customers from…read moredisputing prices and or complaints. I brought in 2 white shirts for dry cleaning, after cleaning shirts were in worst condition. I tried to point out that the iron used to straighten the shirts smeared my clothing with brown marks. Angrily the lady accuses me of trying to work the system. I spent $51 total, I'm not concerned with $3 or $4 charge but the fact that the clothing is beyond repair. This is the last time I will use the service. Beware that their is an unwritten no-refund policy and because of communication barriers no dispute will end fair.

I really like this cleaners! There are within walking distance from Tobacco Row, prices are great,…read morethey get out all sorts of stains, friendly and on-time. I had a suit jacket in the trunk of my car for a few months during my move to Richmond and it get all of this junk on it from the heat and sun. Hill Cleaners were able to get it right now and look good as new! I came here every few weeks for my boyfriends shirts, just dropped off 6 button-downs and it was only $12!

Amazing staff and very reliable!!! We have been taking clothes here for alterations for the past…read morecouple years. Always reasonable prices and they do an above stellar job!!! Thank you!!!! Highly recommended!

I took in 2 pairs of pants, 1 to be hemmed, 1 to be taken in at the waist. They did a beautiful job…read moreon both of these. Unfortunately, they also snagged the fabric on the hip of 1 pair. I wouldn't be quite so angry if they had fessed up before I left the shop. Instead I had to discover it after I got home. Really disappointing.