Blades installed 2 heat pumps and new thermostats. They showed up on time, were extremely…read morecourteous and very helpful explaining how heat pumps work. We had only had gas furnaces in the past. Dennis and the guys did a great job!!!

My family does not recommend Blades HVAC. We have a geothermal system that had a slow leak at the…read morecirculation pump. On the pump housing, Blades put a service sticker with their phone number, approximately three inches from where the leak was happening. I thought great, I will call them and they will take care of it. When the service technician came out, he took a look at where the leak was and said that they do not service geothermal loop pumps, and charged me $125 to come say that; he was not even here ten minutes. I told him that I felt that I was being ripped off because I had described where the leak was, and they still sent someone to tell me they don't work on that part. The tech said I could take that up with the office. I called the office to describe that I would leave a critical review because of my experiences with them, and give them a chance to make it right. The guy in the office literally laughed at me and said something to the effect that just because a sticker was on the part doesn't mean they service that exact part. Their four-hour service windows without updates make it difficult to plan when they may be able to come out. Had to reschedule a prior service call because the technician did not come out until about 12:15 when they had given me a window from 8-12. I do not recommend using Blades HVAC. (photo shows sticker placement with leak location circled in red)

Electrician broke my toilet after using it multiple times during a service appointment, but never…read moreinformed me. My renters arrived to a broken toilet full of excrement, as a result. The electrician ultimately admitted having broken the toilet after I approached the company. While things got off to a rough start, the company ultimately made things right, offering a discount off my invoice and also courtesy drywall repair, which I appreciated.

We needed a dedicated circuit and Expert Wire had the best estimate. We also have a surge protector…read morebecause of their assessment. Most contractors never submitted their estimate or call back. Expert Wite was totally up front and texted a bio of the electrician prior to service. Had this company before and they were honest, respectful and reasonable.

The best phone company experience I've ever received. Really great service, prices and efficiency…read more I highly recommend this business

I was looking for certain items at a big chain electronic store, but they didn't have a lot on…read morestock. From what they did have, there wasn't much variety. I found this place and they had a TON of options. I ended up liking their merchandise better than the stuff I saw at chain stores, because there was more variety. If you want to ask a ton of questions to choose between products, they're great with that too. Their customer service was great, too. They helped me choose the best valued option, and the price was a good value for what I was getting.

his place is selling lemons!!…read more Dad bought me a $700+ power washer from Bakers for Christmas about a year & a half ago. Pump house cracked it's a 300-400$ part, just outside of the 1 year warranty Went in today to see if they'd stand behind their product or would do anything for me & was met with a quick "nope, sorry fella " Mind you this place is also a service center; do yourselves a favor & buy somewhere more reliable & reputable. The whole family-owned/service center attached/ we stand behind what we sell thing is a complete sham here, go elsewhere

After spending about $300 on a Husqvarna riding mower (oil, filter, blades, etc.) we were told it…read moreneeded an additional $150-$180 for 3 blade bearings installed but we couldn't afford it at the time and brought it back a few months later to get that done. However, the price magically tripled by increasing to $471for the same job estimate. Needless to say, my daughter and I were not only devastated, but also felt helplessly trapped and cheated without recourse. Therefore, be strongly advised to get estimates in writing due to deceptive business practices.

My friend recommended and he was so right about R Brooks. Prices are comparable to or better than…read moreother places, but the real measure is how they handle problems. Because if you have an issue with the delivery from Home Depot, they'll just leave your stuff on the curb for you. R Brooks won't; they'll help you figure it out. Here's what happened today. They solved a problem for me. The units I got wouldn't fit up the stairs. It was a combo washer dryer unit. I knew there might be an issue when I set up the order and delivery, and discussed that with Sandy. She assured me the delivery guys were excellent and would sort it out. They checked the various dimensions and saw it wouldn't work. I drove down to the showroom to see what could be done. They gave me a different stackable set that could make the stairs. Best part- they were still within the original delivery window. Seriously. They did all this today and STILL GOT IT DONE DURING THE SCHEDULED TIME! Shop local! Great staff, great experience.

I am always happy to support a family owned company, but I was disappointed with their recent…read moreservice involving a new dishwasher. I bought a GE dishwasher from them and,unfortunately, when the bottom rack is pulled out from the center, the door blocks the rack. I have to lift the rack up and over the door, which often makes the dishes crash against each other. I have owned many dishwashers, as well as loaded other dishwashers hundreds of times; I have never had this problem before. A technician said nothing could be done about it--and I did not want to pay a restocking fee for an appliance which is faulty. Just be sure and check the dishwasher before you buy it.

Brian has a hassle-free business approach. He's knowledgeable and explain the details of my glass…read moretable top. He delivered it early and even communicated with me while he's on vacation. The installers were professional and I couldn't be happier. Thanks to Brad and Jack for a great install process.

Lack of quality and when issues started with the set up and configuration, Brian said he would…read morecheck it out but after numerous tries to reach him to schedule failed, I gave up. If it seems too good to be true it probably is, it's a shame that we thought the work was great but it wasn't....maybe it could have been corrected but he deliberately would not show up or return calls.

Just had a Carrier Infinity system installed. The crew was fantastic…read more They were neat and very knowledgeable. We had a minor issue with a damper that they are taking care of. Was nothing the did, it was something done during new construction 14 years ago. The infinity system has been wonderful so far. Can't wait for heating season. I highly recommend Coastal Comfort. Process from sales rep to the installation team was seamless. Thank you for a great experience!

I have been a loyal 19 year customer with annual maintenance every one of those years. I LOVE…read moreCarrier equipment as I designed my own system layout as far as damper and trunkine placement. Previous management completed the job with spectacular results. I have a top-line Infinity gas back-up furnace, 5 dampers for a single unit system with 4 zones on two floors for a 3300 sq. ft. home. (I cleared drywall space in the basement ceiling to facilitate two trunk lines parallelling the I-Beam in the basement; some ducks up, some down). I have reviewed Coastal Comfort extremely well up to the replacement of my outdoor heat pump three years ago. After all these years of my many positive experiences with Coastal, especially regarding the 'non-management' front office staff and the highly qualified technicians that I've grown to love, I can tell you that this company has changed to the negative.... after the transition from the now-owner's father- Kevin Coleman. There's such an emphasis on growth ambitions, market share, profitability.... General and Service Managers have been hired that are nothing more than confrontational and abrasive in their communication styles if anything doesn't go as expected for them.. A total inability to listen----and it's supported by the now second-generation owner!! LOL Bottom line ---Bryant equipment is EXACTLY the same as Carrier. I was told this by the distributor they purchase all their equipment from! The equivelant of Carrier's Infinity furnace that I own and love is Bryant's 'Evolution'. It's just another brand running down the same assembly lines in the Carrier Global manufacturing plant! Do your own research for a local dealer of your choice, whether it's Carrier or Bryant!~ Sometimes a smaller company is much preferrred verses one that doesn't exerecise basic customer communication skills on a managerial level or truly listen to a customer when ther is an issue. Here's a takeaway----Call Coastal Comfort , or when they call you, they always recite the disclaimer statement of "You're on a recorded line" Who cares!! It's a partial intimidation tactic that they actually spend a lot of valuable minutes on to review hundreds of calls instead of a fucus on customer satisfaction issues. It's almost humurous thinking about all the wasted minutes when more productive time utilization can allow the business to prosper more effectively.

We hired supervova construction in the fall of 23 to complete an addition on my beach house, new…read morewindows, new roof, new Hardie siding. Hardie has very specific installs guidelines Which the architect had told me about. Chris said he was familiar with Hardie and knew how to hang in. the siding was bowing all the way up the house on all sides, could not replace individual boards per the certified home inspector that looked at the project and had to hire another company to fix it all who is certified Hardie installer. So in July of 26, we had to redo the entire house, take out every window and rehang, redo the moisture barrier, re-caulk the windows, replace all the rotten wood from water inclusion at a cost of $100,000. It's been a disaster and a very expensive fix. i would not recommend this company.

These guys are great. I had to have 14 casement windows replaced in my family's house in Bethany…read moreBeach. Their estimate was the lowest, and the only one that included staining. (I had inquired with Home Depot, Window Nation, an Andersen Window distributor in the area etc.) They were professional and friendly. I was able to arrange everything while being in DC. They measured and ordered the Andersen 400 casement windows and scheduled the install and staining. I was at the house during the installation. They did great work, were timely and very trustworthy. They say that window installment is 50% the window and 50% the installer. If you hire Supernova Construction, you won't be sorry and you can feel secure that they know what they are doing.