I just got off the phone with the number one most unprofessional receptionist I have ever come across. I have been biting my tongue about the dissatisfaction I have endured living under the Sordi Property Management, and Daniel really took me to the breaking point.
I have been frustrated with the fact that our HOA has increased $30 and we have seen zero benefit. They just changed our gate system and I am CONSTANTLY getting my packages delayed because the call box does not correctly dial my phone number, as it should, to let it delivery drivers.
Further, my husband does not have a remote (they are an extra $25, and it took me weeks to receive mine) and has relied on the call box to let him in, we called and guess what, it was disconnected and my husband waited outside of the gate for 20 minutes. I called to express my disappointment in the system and Daniel took it upon himself to argue with me like the teenagers that I work with on a daily basis.
I understand there are rules, fine. Living in an HOA is a social contract where you pay, and in return, expect to see some kind of benefit. And if not, then it is my right to bring it to the property managers attention.
Now, listening to Daniel do his best to berate me had to be one of the funniest phone calls of my life. You really did your big one tough guy. But let's be serious, it was completely out of line and extremely unprofessional. This company should truly be ashamed of the way they handle business. If anyone is on the fence for good property management, especially in a gated community...one that prioritizes RESPECT, PROFESSIONALISM, and TACT. Please, just look elsewhere. read more