Over 14 years ago, I was referred to Jacque by a friend, because I was preparing to move away from…read morethe area and needed a property management company to oversee my rental property. I can honestly say that my experience over the years with Jacque and Company has been a great one! In the entire time she and her staff managed my property, I never had any issues, was always responded to quickly, if I reached out about a question and her staff was always very helpful and friendly. The team always treated me professionally and went above and beyond. During the 14 years, they were on top of everything, whether it was a tenant moving out, a new one moving in or a few repairs needed along the way, I always felt I could trust Jacque and her staff. I'm thankful that over the years Jacque and Co made owning a rental property such a piece of cake. Just recently I decide to sell the my property and even in this situation, the process was easy and all of my questions were answered. Thank you Jacque and Co for everything!

Worst company and rude people that have no professionalism. Call to complain about one of their…read moretenants and to see about resolving an issue we have and they pretty much said that's your problem instead of trying to work with other homeowners around the property that they rent out. Do not rent from this company unless you want to be disrespected and belittled by this company. Also, if you're a homeowner around any of their properties, good luck as well because they will not do anything if you have an issue with one of their tenants. Also, their house makes the street that they live on, trashy, when they supposedly say that they do multiple checks of the tenants, it's not true. Oh, also, they make threats to you as well.

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

I live in the bay but own a property in Fresno. My experience with my previous property manager…read morewas a nightmare. Instead of managing and stabilizing my building, I lost money every month and my stress level was out of control. My priors manager's communication was terrible and to make things worse they were also unapologetic and unprofessional. I think the latter may have actually pissed me off more. After my frustrating experience, I spent a lot of time researching for a better property manager. After interviewing Kendra, I decided to switch to Chambers, and the difference has been unimaginable. Kendra and her team have been nothing short of amazing. They are incredibly professional, responsive, and genuinely make me feel valued as a client. Kendra's communication is excellent, she's quick to respond and always keeps me informed. The level of service she provides has given me peace of mind, something I desperately needed. I also appreciate having Chambers PM, specifically Kendra, to serve as a resource. My other properties are in Oakland and Walnut Creek, which is currently out of their service area, so I self-manage those rentals. And any time I have question about landlording or just need a second set of eyes on a tenant application, Kendra is willing to offer her expert advice, even though those properties aren't being managed by Chambers (yet! when/if they come to the Bay, those properties will be managed by Chambers.) My tenants are also much happier now. Kendra doesn't waste any time finding reliable tenants to fill vacancies whenever I may have one and her attention to detail has made property ownership stress-free. I feel very comfortable reaching out to her whenever any issues arise because I know she'll handle them promptly and effectively. The Chambers' team are a wonderful group who are truly engaged with their clients. Kendra's informative, has great communication skills, and goes above and beyond for her customers. She actually cares about her tenants and always answers the phone or calls back right away. If I could give more stars, I would! I highly recommend Kendra and her team to any homeowner looking for a reliable and trustworthy property manager. They have exceeded all my expectations and made a world of difference in managing my property.

Roseanne and her team are the BEST... !!! They are on it with always the right suggestions to help…read moresell a home quickly !!!

Wonderful staff, always willing to accommodate busy schedules…read more These folks will go the extra ten miles just to make your dream come true.

Highly recommended from the first call Joanna answered and she showed us the house we were…read moreinterested in. Very professional and help us every step of the way she answered any question we had in a timely manner. Even checked in with us after move in very pleased with our experience

100/10 stars! I had a unique and slightly complicated moving situation with tons of questions and…read morepersonal worries, and JoAnn Silva has totally put me at ease! She has been the most incredible, hospitable, understanding, sweet, outgoing, helpful, and accommodating person I've ever had the pleasure of dealing with. She's gone above and beyond with answering all 300 of my crazy questions and communicating promptly, compassionately, and professionally. I had originally contacted them for a certain property I saw online and was interested in calling home. They contacted me swiftly and even told me about the other properties they available. I ultimately ended signing for a different one their houses than the one I had originally messaged them about and am so beyond thrilled! Venture Property Management's website/portal platform is also sooo easy and transparent, so it's really nice finally having a living situation where it's easy to see and pay bills. From applying, sending documents, paying the security deposit, and rent, VPM has been amazing every step of the way. JoAnn has made this entire move such a breeze, and I've really been worrying for nothing. I'm in love with my new rental, all thanks to her. She's a ray of sunshine and truly the best in the biz!

Beau, Erich & Anna handled the sale of my home and they were amazing. They were professional, they…read morecommunicated effectively and went above and beyond to make the sale was as stress free as possible. I highly recommend them for your selling and purchasing needs.

Trust worthy, timely, and reliable. Highly recommended. They were friendly in answering any…read morequestions we had. Walked our family through the process, which took a lot of the stress off.

Leslie was great, she truly has excellent customer service skills. Every time I asked her to check…read morewith her manager, she did so with patience and a positive attitude. Unfortunately, my issue is not with her but with the company itself. This company is not veteran- or disability-friendly. I was upfront about my situation and provided every document they requested: * A personal statement explaining why I had six late payments (during my transition out of the Navy, I wasn't receiving VA benefits, and rent was $2,473 in San Diego). * A letter from my case manager, who even offered to speak directly with them--which they declined. * Proof that I never owed money to any property management company. * A solid 688 credit score (above their 650 requirement). * Verified income at 3.5x the rent, which exceeded their criteria. Despite all of this, they denied me. I have always been a responsible tenant: never received complaints, always left apartments in good condition, and consistently received renewal offers. Yet, even with all the evidence, they offered no alternatives. Most property management companies in California will sometimes allow tenants to pay a larger deposit, but here that option isn't available because they already make it a requirement to pay a full month's rent as a deposit. That leaves only one option -- a co-signer -- which I do not have. It's very discouraging that a management company would refuse to work with a veteran who provided full documentation and met or exceeded their financial requirements. Their rigid policies make it unnecessarily hard for people who are trying to move forward and build stability. To add to the frustration, I was immediately approved for nicer, safer apartments in Fresno and Clovis -- further proof that this denial was not about my qualifications, but about their unwillingness to be flexible. The apartment in Madera is not even in a safe or desirable area, but I wanted to live close to family for health reasons. Sadly, they made that impossible. Bottom line: While Leslie did her job well, the company's management policies are rigid, unsupportive, and not veteran- or disability-friendly. They already require the maximum deposit but offer no flexibility beyond forcing tenants to find a co-signer. I do not recommend this company.

This is the worst management company I have ever done business with. We were threatned by a…read moreneighbor management did nothing held our deposit after we bought a new stove for the unit. The women in the office need an attitude check very unsanitary living conditions with roach infested units.

A great local Madera Family business - they have always helped me with the maintenance needs and…read moreare very professional and helpful. David H

Great people to work with, Lori sold us our house 15 years ago, and they still help us out with any…read morereal estate questions.

**1 STAR -- Our Experience at Vista Del Sol Apartments**…read more I am leaving this review because prospective tenants deserve to know about our experience before signing a lease at Vista Del Sol Apartments in Madera. Our experience has been extremely stressful and disappointing. During our tenancy, we experienced **multiple serious water and HVAC issues**, including two separate flooding/water-intrusion incidents and approximately **25 days without working air conditioning**. On April 3, our apartment flooded when water came through the HVAC access panel and a pipe above the bathtub. Water spread through a large portion of our apartment, including the hallway, kitchen, dining room, living room, bathrooms, and into both bedrooms. We were also informed that water was seeping into the apartment below us. Unfortunately, we experienced another water/leak issue in June. We also continued experiencing problems with our AC. At times it would work intermittently, and despite multiple service visits and attempts to address the problem, the issue continued. We were eventually told that the AC unit would need to be replaced. The repairs themselves were frustrating, but what made the experience significantly worse was the **difficulty we had getting our concerns addressed and receiving timely communication from management**. We contacted management multiple times regarding these issues. There were occasions when we were left waiting for responses, a maintenance appointment was missed, and we had concerns about whether repairs had actually been completed. We repeatedly had to follow up rather than feeling confident that the problems were being handled. Because of the repeated water exposure, we also became concerned about possible moisture and mold growth in our apartment. Those concerns were heightened because our downstairs neighbor had reported what appeared to be black mold in a hallway closet. We cannot say what was or was not present inside our own walls without appropriate professional testing, but after experiencing repeated water intrusion, it was understandably concerning to us. Eventually, we felt that our concerns were not receiving the attention we believed they required, so we escalated the matter and contacted ownership directly. We provided documentation and evidence of the issues we had experienced. It was frustrating to feel that we had to go above management before we felt our situation was being taken seriously. This experience has involved far more than the occasional inconvenience that comes with apartment living. We dealt with flooding, water intrusion, prolonged AC problems, repeated maintenance concerns, disruptions to our daily lives, and significant stress trying to get everything addressed. **I strongly recommend that anyone considering Vista Del Sol ask detailed questions before signing a lease.** Ask about the property's history of water leaks, flooding, HVAC problems, maintenance response times, and how serious tenant concerns are handled. If possible, speak with current or former residents as well. I am not making claims about anyone else's experience. **This review is based on our own experience, the problems we personally encountered, and the documentation we have regarding those issues.** Unfortunately, based on our experience, **I would not choose to live at Vista Del Sol again, and I would not recommend it to someone looking for a low-stress rental experience.**

Stay away! Consistently had issues with the appliances. A…read morelot of roaches throughout the complex. Air conditioning very old and doesn't work very well. They put huge stickers on people's car windows if their car registration sticker wasnt up to date. They threaten a cease and desist for any small issues. They actively raise your rent the maximum allowed every year. Upon moving out management went out of their way to not only take the whole security deposit, but find ways to overcharge for cleaning and fixes. Ultimately making me pay almost $900 extra. They charged huge amounts for changing light bulbs, and hour of maintenance to throw a few dishes away from a drawer, etc. Then when I diputed, they withdrew those charges but charged me 500 for chips to the old shower.

David and Sharon are wonderful to work with. I have dealt with different landlords for the past 7…read moreyears and the service we recieved from their office for our rental was excellent. They are quick to respond, attentive to the tenant needs, and very professional. Our AC went out last year in the middle of triple digit weather, David was able to get someone to come out asap no questions asked. Highly recommend their services.

Parker has their business dialed in. Moreover they are really nice people that genuinely want to…read morehelp. My wife and I moved from hundreds of miles away and Sharon was kind enough to work with us over the phone and find us a the perfect rental. David was very transparent with our lease agreement and flexible with getting all of our paperwork together. Since we moved in we have had a couple maintenance issues with the house and Parker properties has sent someone out to fix the problems right away. Their website is easy to pay rent and post any maintenance issues you have. They are on top of it!

I just got off the phone with the number one most unprofessional receptionist I have ever come…read moreacross. I have been biting my tongue about the dissatisfaction I have endured living under the Sordi Property Management, and Daniel really took me to the breaking point. I have been frustrated with the fact that our HOA has increased $30 and we have seen zero benefit. They just changed our gate system and I am CONSTANTLY getting my packages delayed because the call box does not correctly dial my phone number, as it should, to let it delivery drivers. Further, my husband does not have a remote (they are an extra $25, and it took me weeks to receive mine) and has relied on the call box to let him in, we called and guess what, it was disconnected and my husband waited outside of the gate for 20 minutes. I called to express my disappointment in the system and Daniel took it upon himself to argue with me like the teenagers that I work with on a daily basis. I understand there are rules, fine. Living in an HOA is a social contract where you pay, and in return, expect to see some kind of benefit. And if not, then it is my right to bring it to the property managers attention. Now, listening to Daniel do his best to berate me had to be one of the funniest phone calls of my life. You really did your big one tough guy. But let's be serious, it was completely out of line and extremely unprofessional. This company should truly be ashamed of the way they handle business. If anyone is on the fence for good property management, especially in a gated community...one that prioritizes RESPECT, PROFESSIONALISM, and TACT. Please, just look elsewhere.

Everything from the employees to the way they try to conduct business is disappointing, and I say…read more"try" because nothing ever gets done under their supervision. Kevin and Daniel are by far the two worst people you could have operating a business. They have no professional conduct and, honestly, embarrass themselves by the way they think they are handling their business. If Sordi Properties is managing your place of business or your home, run the other way. Don't put any money into it because it will be a waste. People like Daniel and Kevin need to find another career. They handle business like people with "short man syndrome." While it is hilarious, it's also super embarrassing and makes you question the management that is taking care of your home. If I could I would put negative stars that's how bad this duo sucks