No. Not a good experience. Technician visited and only temporary fixed the problem. So after few days Heating stopped another tech visited and mentioned to replace some switch which will be Warranty Replacement. Its been 6 weeks I keep calling them and no response from their servicing team. Appears one who takes the call and actual team are two different groups. So broken support system they have. Look else where for your HEAT/AC needs. Dont waste time with them like I did. read more

It seems like this company doesn't call back anymore, and now uses a separate customer service company to take phone calls for them. What is the point leaving my info 3 times if no one calls back. I called back in November 2023 to get a quote for a job/cleaning. I decided to wait a bit due to a lack of funds until April. Back then, it looked like they had just started the company, so they were nice and "starving" for new clients. I guess now, when they got busy enough, they dont care much, and possibly pick and choose what job to take, or even if a customer deserve a call back. Why do you put a nice-looking flyer at my door (again)? If you don't even call back after I left my info for service 3 times?? Hopefully someone else has a better experience. read more

Sorber Mechanical - Heating & Air Conditioning/HVAC Near Me

The Sorber siblings did a great job responding to our SOS with our AC being out! Our usual go to AC girl was out of town and we had no idea what was wrong with our AC. We got booked for a diagnosis the next morning and we got to meet Curtis. He was a kind soul and a very meticulous person. He talked me through his diagnostic process and did not jump to conclusions. He pressure tested my system with nitrogen and told us the problem was the evaporative coils leaking. 2 days later, Guy gave us the estimate of coil replacement as well as whole system replacement were we to switch to something more efficient and properly sized than our current AC unit. Guy even gave me a personal call to discuss my options. Also don't forget Summer! She is the kindest and very responsive through text or by phone. I look forward to having a long term relationship with Sorber siblings looking over our system! I think the best idea when you have AC outage is to not panic. Go to Costco and get some portable/window A/C to stay cool. For $400 refundable dollars, we had 2 window ac that held us cool enough to be comfortable again. All the AC guys and gals are busy during this season and it's natural they don't get back to you within the hour or days. Think clearly and do not rush to conclusion. The Sorber siblings are trust worthy people and we would gladly call them again! I have signed up for their 2x yearly check up. Most charge double for the value and this includes 10% discount on services! I look forward to having them oversee our heater system before winter arrives. read more

Sorber did an exceptional job in helping me out when my old A/C unit went down in July when the heat was on. When it was decided that a replacement was better way to spend the dollars, they provided 3 quotes (good, better, best) without trying to influence my decision. The installation went off on schedule, they were respectful of my property in and outside the house, and they were extremely polite. In addition, they set-up required follow-up inspections, and applied the SMUD rebate towards my final bill. It's now been 3 months since the job was completed, and I've intentionally waited to write this review to see how happy I'd be across time. The house is much better with the new system, quiet, and temps are always in sync with the settings. The multi-speed fan is must. I would recommend Curtis and the staff of Sorber without hesitation, and I rarely offer testimonials. GREAT JOB! 6 Stars!! read more

Highly HIGHLY recommend Curtis & Guy and the entire Sorber mechanical team! Here's why: Our old HVAC system was going out on us and we wanted to replace it entirely. We interviewed almost a dozen companies in our home to find the right match (price + service + products/offer). After all, this is an expensive home maintenance project! Sorber was our last interview, and we almost canceled because we were just "over it" with all the interviews. Sorber came highly recommended by a colleague of my husband's (he works in Architecture), so we figured we'd at least hear them out. While other companies had taken up a lot of time (some over an hour!) explaining all the millions of ins & outs of products, options, and financing, etc., Guy came in, assessed our unit, and gave us simple options with quotes right on the spot. He was in & out in 15 minutes. He wasn't in a rush at all, and in fact was extremely friendly, down-to-earth, and willing to answer all of our questions. He just knew his stuff and didn't waste our time. He was able to give us a quote WELL UNDER the others' (as in, thousands less) and also replacing with the newest technology (Heat Pump) and taking advantage of the SMUD rebates. A few other companies tried to discourage us from going the Heat Pump/SMUD rebate route because it was nearing the deadline and they weren't sure if they'd be able to get it done in time. Sorber just made it happen. Needless to say, we went with them. When it came time for installation, Curtis and his team were polite, friendly and professional. They had the entire unit removed and replaced with a new one within 2 days. They also removed an old concrete pad we had in our backyard that was supporting our old unit, at no extra charge. This was hard work! They had to bring in a special tool just to get it out. Everything was cleanly and professionally done. We were initially apprehensive about doing this (big investment!), but it has been 3 months now since they've completed the work, and I'm writing this review in a blissfully cool home while it's 110 degrees outside! Our new unit is quiet and extremely efficient. I don't typically take the time to write reviews, but in this case, I wanted to make sure I did. The entire Sorber team was absolutely great!! read more

Sorber Mechanical - Heating & Air Conditioning/HVAC Near Me

Sorber Mechanical is customer-focused and provides exceptional service. They are very responsive to customer calls and quickly solve problems. I appreciate all the work the Sorber Mechanical team offers and look forward to recommending them to all my friends needing high-quality heating and air conditioning services. read more

Great value, friendly service. When our AC system wasn't working, we called Curtis. He came out the same day and gave us an honest evaluation. Highly recommended family business read more

Our AC recently went out during the most recent heat wave (of course). I called four different companies. The first three wouldn't be able to come out for over a week. Thank goodness for Sorbel Mechanical!!! They were able to squeeze us in the same day I called. First Class experience every step of the way. All started with Summer doing all of the scheduling and keeping me in the loop every step of the way. Curtis was equally as great, in a short period of time he was able to diagnose and explain what the issue was with our AC. Local family owned business and would HIGHLY RECOMMEND to anyone that has AC and or heating issues!! Thanks so much Sorbel!! read more

Sorber Mechanical just completed a full HVAC replacement for us replacing our gas furnace with new heat pumps - one for downstairs and one for upstairs. We could not be happier with our overall experience. From the time that Guy came to my home to meet me to when the crew left after completing the work, the whole process was efficient and pleasant. Guy provided me with several options that are available based on what I needed, walked me through the process, explained what I can expect, and provided a fair price for the work to be done. They are also a SMUD approved contractor so I was eligible for a SMUD rebate (x2) that they applied directly to my invoice so that I did not have to deal rebates. Once I agreed with their proposal, they scheduled the work the following week. The crew that came to do the work was professional, courteous, and were always working hard through the 4 full days they were here. They protected my floors, the closet where the access was, and always cleaned up at the end of the day before they left. They were here on time at 8am and stayed until around 5pm each day. Did I mention they were always working hard when they were here? We could not be more pleased with our new system, the crew who put it in, and our overall experience with Sorber. This is a local, family owned business and it shows. Guy is involved in the community and works closely with students at Folsom HS, including coaching the golf team. In addition to Guy, I was able to interact with Summer via text and email, and she was always very pleasant and quick to respond. This is a business I trust and can get behind. Thank you everyone at Sorber Mechanical. read more

I have been trying to get Sorber to come to my house (and ADU) to begin a maintenance service on my HVAC system. I started calling in July, with repeated phone calls through the beginning of November. Each time I called, I was told by sister Summer that the brothers were busy on emergencies, but I was "first on the list" to be contacted as soon as the AC emergencies were taken care of. I have yet to get a callback about beginning a maintenance plan, so today I called another company and...guess what?...they are coming out next week. When Sorber actually DO service someone's house, the Yelp reviews sound good. My experience was...no experience. I felt like I was getting punk'd. No one ever got back to me. If you are reading this, Summer and brothers, don't bother calling me. Not now, not ever. read more

Great job by Curtis. Professional and my AC runs better than before. Made sure it was good before he left and replaced parts that needed

I called Curtis Sorber this morning after I woke up with a broken AC. I called my regular guy, but he was not able to come today to fix it and I could not be without AC in the heat. My next call was to Sorber Mechanical and Curtis was able to come out the same day. He came earlier than expected, he ran a quick diagnostic, identified the parts he needed and promised to return before the end of the day to complete the repair. He gave me a reasonable price and upon his return, he fixed the AC within an hour. No hidden costs, no pressure for additional, unnecessary fixes, quick repair and super friendly. I suggest calling Curtis before contacting any other HVAC company. read more

Wow! Great company! After having a bad experience with another company a friend recommended Sorber Mechanical. The first company I went with tried to price gouge me and charge me for parts that were not needed. They tried to charge me $900.00. Then Curtis from Sorber Mechanical showed up at my house and in less than a hour found the problem and had my heater up and running. My heater was fine and only had a obstruction. I was charged $59.00. Thank you Curtis for your honesty and professionalism. You are great!! I will never go to another company for my heat and air concerns. And also a shout out to Summer the receptionist. She was so nice, helpful and prompt on getting me scheduled. Thank You! read more

Curtis and Guy recently installed a complete HVAC system in our home, replacing an inefficient 30 year old unit which was about to die. We also inquired about a whole house fan, and they recommended a Quiet Cool Pro 3.3, which they also installed at the same time. We are very happy with the result. The Sorbers are local personable professionals and very detailed oriented. Our home was well cared for and cleaned up in a timely manner. It''s also great to have the actual business owner onsite during the project! read more

Fair prices, fast and friendly repair. Came and helped us out on a Saturday, took about half an hour and we had the air conditioning working again! read more

This company has povided outstanding service for us twice!! They have exceptional efficiency, response time, and skill. Love that it is a family business! The friendliness, combined with outstanding workmanship, deserves FIVE STARS for sure!! read more

Curtis was vey professional, quick to figure out my HVAC problem. Very honest and reasonable. Highly recommend him. read more

Sorber Mechanical - Sorber mechanical owner- Curtis - Heating & Air Conditioning/HVAC Near Me

My A/C unit was not blowing cold air and I called Curtis at 7:30 am & he arrived at 8:30 am!! He diagnosed & fixed the problem in no time!!! I appreciated his quick response time, he was polite, and quick!!! I highly recommend him!!! read more

I contacted this company about fixing a leaking evaporator coil, and was able to get an appointment on a Friday evening. He was very knowledgeable and helpful in the short time he was here, and promised to email a price quote for the remaining work. A few days went by and I hadn't heard anything, so I sent an email to the main company. I never received a response--I guess they weren't interested? I was pretty disappointed in the lack of communication and had to contact another company to fix my unit. read more

Curtis Sorber Mechanical was awesome! We had our entire HVAC system replaced and they walked us through the entire process, were honest about things that needed to be done or didn't, and did great work! They even gave us the option of moving the outdoor unit to the side of the house. Bonus! They communicated well and are very reasonably priced. We felt extremely comfortable with the whole process from start to finish and would highly recommend them for your heating and AC needs! read more

Curtis was absolutely incredible today when he came to diagnose my air conditioning problem. First of all he came the same day that I notified his company (which is unheard of In the hot summer), very prompt,(actually early for my scheduled appointment), extremely personable and very fair with regard to pricing. Fortunately, the problem in our home was rectified within an hour. Curtis Sorber of Sorber Mechanical, you are definitely the best and we look forward to doing much more business in the future! Thank you for everything! read more

Curtis came and fixed up our air conditioning in a flash. He is happy, efficient, and trustworthy. On the hot summer days when your air conditioning goes out, it is a cool relief to trust those who service your home. Thanks for great service. read more

Curtis Sorber Mechanical is fantastic. We were able to schedule an appointment quickly. Curtis was on time, pleasant, and quickly diagnosed the problem. My AC had been down for two days, but Curtis had it working in an hour. I highly recommend their service. read more

Honest. Reliable. They were about 1/3 of the price as well! (We got two other bids from reputable companies.)

Curtis is extremely knowledgeable, always hands on, prompt, honest and reasonably priced. Just had him install a new HVAC attic blower. Other companies charged two to three times more and would make you wait for days, if not weeks, before doing the work. In the meantime you sweat it out. I highly recommend Curtis. Or you could pay more somewhere else and let less. read more

I needed to replace my HVAC system, so I got a few bids and his bid was the most reasonable. He is very nice and always smiling. He explained everything to me in detail so I would understand the process and what he is doing. He knows what he is doing and is very thorough when he does his work. When the tester came over, he surpassed the standard requirements. When the inspector came over, it went very smoothly. The standard of his work was outstanding and it was done professionally and clean. I highly recommend Curtis to anyone and I'm sure you will be pleased with his professional demeanor and excellent quality of his work. read more

Curtis worked on both my AC and heating issues this year. He is super friendly, very professional, and worked with my schedule. I highly recommend Sorber Mechanical for any heating and air conditioning needs. read more

Curtis is very reliable. He gets the job done. When you have heating or air conditioning problems call Curtis!

No call No show. website sounded like a descent responsible person, however actions speak louder than words. I have a life too and get busy, I took time off work just to get stood up. If you cant make your appointed time, then at least call. Curtis didnt sound very interested in the job to begin with nor apologized for wasting my time. Good luck. read more