Met with Dr. Dekriek. Not only he was very friendly, but also a knowledgeable specialist who cares…read moregenuinely about his patients. Thank you!

Only Rating a 5 because I can't rate it a 10. Came with Dr. DeKriek for a hearing test but with…read morethe test had a very special criteria and Dr. Dekriek didn't say no to me even though it was something very new to him. He figured it out and continued to help me and was very detailed with the explanation for everything making it very easy to understand. His customer service is the best I've experienced so far and will definitely be coming back if needed no questions asked. You won't regret coming here at all

I love this place. They have saved me a lifetime of being hard of hearing…read more If I knew it was this easy, I would have done it long ago. The staff has changed, but the service is excellent.

I received good service & an excellent type hearing aid , a slim Protek hearing aid. Brian did my…read morehearing test & answered my questions. I went to him six weeks later for cleaning & a checkup on my aid. Brian is a great & friendly audiologist. Very professional. He hooked up my aid to my cell phone so I can hear cell music. News, movies, cellphone call more clearly so far a great experience. Will be back for check upon 41/2 months. My hearing experience has improved . The slim model stays in my ear.

I could not have been happier with my experience. Dr. Jennifer Eichert explained everything to me…read moreas we were going through the testing. I've never had any hearing test before and she may be feeling incredibly comfortable and well cared for. I also appreciated how easy it was to make an appointment and that I could do all the necessary paperwork before I got to the office. Highly recommended!

I just called here to get a hearing test for my daughter and the lady I spoke with was so rude. I…read morewas very nicely asking her about processes and pricing to which she rudely replied, "are we going to do something here, because I'm busy". Literally the entire phone call was 3 minutes, so it's not like we were having some unreasonably long conversation or anything.‍ Also, at one point in our brief chat, I apparently made the terrible mistake of repeating something she said back to her for clarification, to which she also rudely replied, "I think we just discussed that"... Seriously? As a lifelong resident of Seal Beach, I always try my best to support our local businesses... that's probably why it is so offensive to me when an un-precious few of our local businesses reciprocate with disrespect.

The provider I saw seemingly had no info on file for me, so it was like a blind appointment…read more I sent my referral docs myself as well as some medical history/records and my medical group also sent referrals and health records directly to the office but somehow none of it seemed to end up in my chart for the doctor to see. I also followed up twice with office staff prior to my appointment about the intake forms that I was told would get texted to me and both times they acted annoyed that I was asking; my second follow up a man on the phone laughed at me and said the text would be a few days ahead of the appointment but it never came. I even arrived early on purpose for my appointment and told office staff I never received the texted intake form and again they seemed annoyed. They confirmed my cell # and said they'd text them right then for me to fill out but then they had me sign just an arbitration form then almost immediately put me in a room early and I never got that text to fill out the intake forms and the provider came in early. The provider I'm sure did the best they could with zero information and health history for me, but honestly it was a wholly unproductive appointment and I 100% regret coming. I cried in my car after my appointment because I was so frustrated. I waited weeks for this appointment and missed work for this appointment and spent time preparing by sending and ordering records and it was all for nothing. My suggestion is bipass the office staff completely and go old school and bring hard copies of your referrals and any health history/medical records and make your own list of things like medications and hand them directly to your provider so they actually know info about you and why you are there.

Today I went to see Dr Zuniga . First of all, the office is so clean and modern! I was greeted by…read morea very kind and helpful young lady at the front desk!! Dr Zuniga was very very kind and bright. He did a thorough check of my ears, nose and throat. I've been having issues w my nose. He diagnosed what was wrong and gave me the proper medicine. I was so relieved to find out that it wasn't a serious problem. I highly recommend going to this office!!!!

We had a great experience with the office. The entire team is warm and friendly. We had some…read morechallenges with the hearing aids at the start but we were able to get everything resolved. My husband can hear again.

Their service is excellent. Ms. Tammy duarte listened to my issue on hearing aids, gave all…read morepossible solutions and suggestions.

Ascent Hearing is the place to go for all your hearing needs! Sam and Barbara make you feel…read morespecial. Sam truly listens to your needs and helps you get your life back! Barbara is sweet and cares for you every step of the way! They carry a variety of products and help you find the right fit for you! Hearing aids are not cheap but they make sure you get the right one for you needs and it is worth every penny! I went with a pair of hearing aids from Starkey and they gave me my life back. I went from constantly going "huh" to being involved in conversations again. My hearing was so bad I could not hear my son very well anymore so having conversations with him was difficult. The first time I heard his voice with my hearing aids on brought me to tears, I now have conversations with my son everyday and hear every word! The biggest surprise was how well they filter out background noise! One night I came home and I heard an owl hooting over everyone talking. It had been years since I heard owls near my home and I thought they no longer visited near me. I was wrong, I just wasn't able to hear them anymore! The hearing aids that I got from Ascent hearing gave me my life back! And now I get to have a great conversations with Sam and Barbara every time I go in for a check up!

What a great place with excellent service! I walked in and was greeted by Barbara, who was very…read morepleasant and willing to help. She made you feel right at home. Sam was very knowledgeable and kind. He made sure I understood my hearing aids thoroughly before leaving his office. I strongly recommend the Ascent Hearing Center. Sam goes out of his way to please his clients. Thank you for all your help to improve my hearing. Jim N.

I received my first set of hearing aids a year ago and had a great experience. Holden Brito-Baker…read morewas nothing less than professional, kind, and caring. He explained everything, made adjustments, and helped me get over first time jitters. I've got an upcoming appointment with him and am looking forward to it.

The reason I was at this office was a referral from my medical provider because they did not have…read moreany earlier appointments and vendored out the service to HearUSA. I will assess my impressions and factual events of my visit to this office. I have gotten out of practice of checking an organization on yelp prior to going to a company and after the fact, has noticed this office has a very low rating. There are other HearUSAs in area with much better ratings. Parking was very convenient, ample spaces. The office was pleasant, good seating, uncluttered and the person at the front desk was polite and professional. While filling out the forms another staff member came in to assist the front desk person with the computer/program (unsure which) as the office was having technical issues. Upon completing the paperwork, Claudia Morales - Hansen, the technician who would be conducting the hearing assessment was nothing less than professional and personable. She explained everything she was going to do and began the process. Just about the time we were ready to begin, a very loud gentleman entered this booth, already occupied by myself and Ms. Claudia announcing, "Supervisor" and proceeded to remove my left earplug to reinsert it painfully into my ear. In my opinion, whe Ms. Claudia placed the right and left plugs into my ears it felt fine, and well placed. Needless to say, I was appalled at his entrance and the fact that he seemed to "undermined" Ms. Claudia's role. He then left the booth/room as abruptly as he entered. Long Story short, Ms. Claudia graciously proceeded explaining she was an "apprentice" and he was checking her work. I am a 30 year Human Resources professional and have never seem such a rude, insensitive supervisor. In my opinion he performed poorly, hurting me in the process. He needs more training on how to supervise and customer service. I now understand why their company ranks so low and I think Ms. Claudia deserves an apology from Mr. HOLDEN BAKER-BRITO.

One on one care. Very friendly staff and if PT has to take a day off, the replacement therapist is…read morevery good too. Lots of parking. Recommend Maria C. FIVE STARS if I could get to the rating!

The "crystals" were dislodged from my inner ear and after I practiced the epley maneuver to get…read morethem back in place, my vestibular system needed a reboot. I was assessed by Theresa and she provided a 4-6 weeks treatment plan, Theresa is amazing! I'm an educator, so I really appreciate when Theresa explains everything to me in terms of symptoms and activities for treatment. The front office staff is friendly and efficient with the onboarding and check in process.

l bought a set of $800 hearing aid with insurance. They work great when they actually work. The…read moreright hearing aid died after 3 weeks. l made an appointment for replacement a whole month after they died and another 2 weeks for a replacement. This hearing aid died 2 more times and now they say the warranty has expired even though it was broken more often than not. They ran out the clock. Now they said we don't make them, she tried to blame the insurance for not allowing a more expensive model. She said l should write a letter to the insurance company. In the mean time l bought a new pair on Amazon for $100, they don't come with Bluetooth or a phone AP but they work.

This was my first time getting my hearing checked, I was nervous, but the Doctor and all the staff…read more were very kind and professional.

They were very courtesy and I Love the Doctor plus the receptionist they also provide snacks and…read morecoffee Love them would suggest my friends to visit

Rick was very professional and knowledgeable. He gave me a thorough consultation, he was friendly…read moreand personable. I would recommend anybody with hearing problems to go see Miracle Ear and Rick you won't be disappointed!!!