I ABSOLUTELY did not want any more hearing aids after have had two pairs previously. I can't stand…read morethe feedback from them, and other issues that tend to come with them. I was just done! Thankfully I visited a different Audiologist in Los Angeles who convinced me that I truly needed to give this another shot, especially after the pandemic. Understanding that my hearing was becoming more and mor distorted, I agreed! Meanwhile, I signed up for AMERICAN SIGN LANGUAGE because eventually; I'll be completely deaf. That was my main and ONLY focus. I was referred to Connect Hearing by my new Audiologist of UCLA at 200 Medical Plaza. Since I had only recently moved to Los Angeles and am a Valley Girl, I decided upon the Encino office. Eventually, I made my appointment and went to see Dan. He was very calm and accommodating, even though I kept insisting that I didn't want the hearing aids. He measured my ears anyway and took molds as he continued to explain why they would be helpful to me, as he assured me that things have changed with new technology. I thanked him for his time and he informed me that they'd be contacting me in approximately a week or two to pick them up. Yeah whatever I thought! Finally, I got the call to go and pick them up. Dan sat me down and explained to me nice and loud enough for me to hear him how to use them. Mine were actually charging in the case as he was using some similar to mine. That in itself was totally different from the previous two pair that I had in the past. This means no more changing hearing aid batteries, nor buying them for that matter! Eventually, Dan stood up and carefully placed each device in my ear and asked if I could hear him. Immediately, I got choked up and emotional as tears rolled down my cheeks. At that moment I remembered the ONLY thing that I did like about having hearing aids. I could hear how loud I talked while wearing them and I would automatically speak lower because of them. I was ecstatic!! I heard him and heard him very nicely. Also, the fit was my very first custom fit because of the molds he used on my first visit. There's not as much feedback because they're a custom fit! Next Dan showed me how to install an App on my cell phone to control the volume, more tears!!!! Finally, he called me on my cell phone and he spoke to me right there on his office. Dan the Man, absolutely gave me my life back and I am so very happy and grateful to him and his staff!!!! I no longer have to reach for my ear buds daily and make sure that they're changed before leaving the house. My new hearing aids are better than ear buds and I can control the volume as well as the clarity on my own cell phone. I regularly use search google maps while I'm driving in order to get directions. Now my customized Ear Bugs (HEARING AIDS) from Dan the Man, does exactly what ear bugs did before but better! Dan also said that he can show me how to download the App on my regular laptop that I use daily. I haven't done that yet, however I am FOREVER grateful for him and his team!!! The care and concern for me to feel as normal as possible with my hearing disability is UNMATCHED!! Thank you ENCINO CONNECT HEARING I LOVE & APPRECIATE YOU!! If you're in DOUBT at all, please don't be. Go see Dan the Man, you won't regret it!!!

Although they were on the very top of "cost", they were very professional, on time, spent…read moresufficient time with me and answered all questions

I have been coming here for close to 25 years Bruce take his…read moretime with me and tries all different kinds of aides as I am not easy to fit He is such a kind person would recommend him to everyone Thanks Bruce for putting up with me

Had to get a hearing and balance test done thanks to my vertigo. Dr. Piner was great. Super chill…read moreand friendly, he really took the time to walk me through the tests and explain what would happen so I was prepared. I really appreciated that, especially for the more uncomfortable tests. His front desk was very sweet as well. Glad I got referred to his office.

Yesterday, April 11th, I met one of the kindest ladies I have had the privilege of now calling my…read moreown Audiologist. The background is that I was sent to Clear Choice Hearing Clinic where I met Nina. I was sent to this audiologist because I was sold a pair of hearing aids by Hear.com and I picked them up at Clear Choice Hearing. Before I was given the hearing aids Nina put me thru several hearing tests to be certain to adjust the new hearing aids based on my left and right ear hearing ability. Nina put me thru several tests, many that I have not gone thru by other Audiologists, and determined that I had more of a hearing problem with my right ear than my left. After the tests were concluded Nina programmed my new hearing aids and after sometime placed them into my ears. The new hearing aids were very nice and very comfortable. That is because she found the perfect sized ear domes that worked with my right and left ears. Nina took a good amount of time with me which I appreciated because in other instances Audiologists rushed thru my appointments. After wearing the new hearing aids I discovered that they were not any better than the ones I have been wearing so I decided to return them to the seller for a full refund. Now to the real crux of my story. When I was with Nina yesterday I told her how I had lost an ear dome about a year ago and that I had to find an Audiologist that could remove the dome from my ear. I was traveling at that time so I needed to get someone that would extract the hearing aid dome from my right ear. We'll, lo and behold last night I somehow managed to pull too hard when trying to remove the right hearing aid and that caused the dome to remain in my ear after I removed the hearing aid. So, long story short I called Clear Hearing Choice and asked if I could drop by and see if the missing dome could be located and removed from the same right ear that had the same issue when I was traveling. I was told to come in right away so they could see where the hearing aid dome was so I hopped into my car and drove there. Nina and her lovely assistant were able to locate the ear dome very quickly and after a little tugging managed to extricate the ear bus and once again I was able to hear out of my right ear. Now, although I decided to send the new hearing aids back to the seller I asked Nina if I could become one of her patients because i was so appreciative of the time she gave me and how quickly she was able to see me to remove the ear dome from my ear and save me a trip to Urgent care. Nina welcome me with open arms and even though I had to send the new hearing aids back I thanked my contact, Lara, at Hear.com for referring me to Clear Choice Hearing Clinic and giving me the opportunity to meet one amazing Audiologist. Peter Eichberg, President Eichberg Associates, INC

Nina K. Sami, M.S., Audiologist is a consummate professional and perfectionist at heart. Her kind,…read morecompassionate, and generous nature is what sets her apart from others. She delivers the highest standard of excellence in service. This is one humane human being with extraordinary heart for her clients and provides exceptional quality performance as well as customer service. I would highly suggest when you have the need of an audiologist, that you give Clear Choice Hearing Clinic, Inc. a call because the results will be outstanding! Here is the telephone number for your convenience: Telephone No: (818) 881-8877.

They remedied a problem with a credit charge - had nothing to do with their performance. They went…read morefar and beyond to correct the error of a credit card processing 2 subscriptions at once. It was not an easy task because it involved a 3rd party credit card - but they did it - I'm very appreciative and continuing my support without interruption.

Jon Williams, Au.D. was very knowledgeable, kind and sensitive to my needs!…read more I got my hearing aids elsewhere but he adjusted them.

If you have decided to have hearing aids be sure to be find an Audiologist who will properly fit…read morethem and most importantly follow up to be sure they are optimized. I was fortunate to find Audiologist Jaklin Naghdi-Gabaee at BrightHear Audiology and Hearing Aids who can do this brilliantly. You will be guided by Jaklin through the process in a most knowledgeable, professional and kind way.

I strongly advise customers to avoid this practitioner. She bills for a full service without…read moreactually performing appropriate work-up. Which is most likely a form of medicaid fraud.

This place is amazing. All of the staff act professional while maintaining a down to earth feel…read more The front desk staff are really terrific. They remember names, they' re helpful and always pleasant. Lisa is the best. She is professional and kind. Her expertise is at a high level. I highly recommend this location for any and all of your hearing needs

Very disappointed. My father has hearing aids that he purchased at Universal Hearing. He has been…read morewithout them for weeks because they do not answer their phone. There is no follow up and they have left patients without any way to get help with their hearing aids. No answering machine. No answering service. He was able to get help at Costco. It is sad not to be able to use a local company.

Dr. Namazie performed a balloon sinuplasty on both my ears and nasal passages. I have an extremely…read morelow pain tolerance and was honestly terrified going in, but he took the time to walk me through the entire process beforehand so I knew exactly what to expect. I was awake for the whole procedure, and thanks to the local anesthesia he used, I felt no pain at all -- just pressure. His gentle touch and clear expertise put me at ease the entire time. After a decade of searching for someone who could actually fix the damage from my prior surgeries, Dr. Namazie is the first doctor who truly delivered. I'm so grateful I trusted him to perform this procedure. One note: the office's billing and communication processes could use improvement. Thankfully, Luis on the front office staff was a huge help -- he essentially runs the office alongside the doctor and made sure my billing and communication issues were sorted out. His support made the administrative side much smoother. If you're dealing with chronic sinus or ear issues and have struck out elsewhere, don't hesitate to see Dr. Namazie. He's a true expert in his field. Cindy M

I took my daughter to Dr. Ali Namazie for a rhinoplasty consultation. Dr. Namazie was kind and…read moreprofessional, and we appreciated the time he spent evaluating her and discussing potential surgical options. Unfortunately, I was very disappointed by the billing experience. During the consultation, Dr. Namazie examined the inside of my daughter's nose. I later received a bill for a separately billed nasal endoscopy, which I had no idea was being performed during the consultation. The paperwork I signed stated that there could be an additional charge if a nasal endoscopy was performed. However, I did not understand that the routine examination taking place during the consultation would be considered a separately billable procedure. At no point during the visit was it explained that a separate procedure was about to be performed or that it would result in an additional charge. I've taken my daughter to several other rhinoplasty consultations with surgeons in Los Angeles and have never been charged either a consultation fee or a separate procedural fee for the examination. Because of those prior experiences, I reasonably assumed that examining the inside and outside of her nose was simply part of the consultation. I contacted the office afterward to explain the misunderstanding, but I was told that because I had signed the consent form, I was responsible for the charge. While I understand their position, I wish there had been clearer communication before the procedure was performed so I could have made an informed decision. I was also hoping to see before-and-after photos of the surgeon's rhinoplasty patients, as every other consultation we attended included them. None were shown during our visit, which made it more difficult to evaluate whether this was the right surgeon for my daughter. I'm sharing this experience so other patients know to ask whether any examination performed during a consultation will be billed as a separate procedure and whether there will be any additional out-of-pocket costs before consenting.

Thank you, Tarzana Hearing Center. Wow - who'd ever think you go in for a hearing check up and…read moreleave with new family. Arian and Sean made my mom's hearing aid test, purchase and fitting as easy as it could be -- and I don't think "hearing aid for mom" and "easy" ever go together! Mom is a great musician with a very discerning ear. We could not have done it without someone who knows their stuff or be delicate about it. They walked us through the whole ordeal professionally and KINDLY, making us feel immediately at home. They took great care in every adjustment and concern....and threw in few good stories from Arian to take the sting out of the process. What a little clarity can do for a relationship! Everyone benefits. So stop yelling at your loved one :-), go get them checked and enjoy better hearing today!

Before coming to Tarzana Hearing Center I had gone to other hearing aid stores but was not…read moresatisfied with the service/results. I resisted hearing aids for many years but Arian was patient and understanding, and showed me how much my life experience would be enhanced with better hearing. I have difficult-to-fit ear canals (narrow and twisted) so getting ear buds to fit into my ears was a challenge, but Arian was able to fit my ears perfectly. I still have difficulty inserting the aids in my ear canals but it is getting easier. I would totally urge anyone with any kind of hearing issue to visit Arian at Tarzana Hearing Center and be patient - hearing aids will take some getting used to but it will definitely be worth it! And Tarzana Hearing Center is responsive to clients' needs; they will find a way to provide whatever hearing aid service you need! This review is from Sandie E.

Jenny, Jenny, Jenny! From when you call in and until you leave the office! She is a very very nice…read morelady! Every time I come into this office she is very helpful, she is very accommodating along with the rest of the staff. I've seen Dr Cecilio and she's been very nice as well, very helpful and caring.

The front desk reception is EXTREMELY RUDE (it was a male)! Was trying to make an appointment today…read moreand was giving me attitude about everything I was saying. Ended up not even making the appointment. If that's who you have working as your front desk I rather not even see the doctor.

The staff were wonderful. The doctor was awesome and so good with my 92 year old mother!! I would…read morerecommend this office in a heartbeat

I went to Dr. Piner/Hearing and Balance Center Encino because he is part of the accepted providers…read moreof Hearing Care Solutions, which provides my HealthNet hearing coverage. Having experienced two months of delays and misinformation from both Hearing Care Solutions and Dr. Piner's office, I was able to get my hearing tested and after my ear-nose-throat doc also got results of an MRI, booked my appointment to get my hearing aids (and making use of my $1,000 benefit for them). However since I am moving out of state, to preserve my benefit I now had to move quickly and had already lost time because of Piner and Hearing Aid Solutions. So what went wrong in all this? Plenty. Even if I got my hearing aids from Piner, because of my move, I would end up losing a full year of "free" servicing and check ups (many hundreds of dollars I would now have to pay out of pocket at my new location). Also, because time had run out (no fault of mine: delays were all on their side), I would lose the opportunity with my new hearing aids to go back to Piner's office for free adjustments - and under the free trial period, swap out my hearing aids for another type/brand if I didn't like the ones I chose initially. But ok, I would have to live with that. But here comes the kicker - a clear breach of my patients' rights, a clear failure to honor the terms of my benefit plan and a breach of contract: because I was moving and already had made clear through Hearing Care Solutions the order for my hearing aids would need to be rushed, Dr. Piner's office decided to "fire" me as a patient: I got a call that my appointment was canceled and I would have to get my hearing aids elsewhere. Of course, I do not have time to make that work before my move (a new hearing test, then the long wait time between a different provider/vendor placing the order for the hearing aids and having them shipped to that vendor, and then finally getting them to me. By that time, I would be out of state - under a different health care plan. Beware: take your business elsewhere. The clear disregard for a patient tells you what to expect if you order hearing aids from the Hearing and Balance Center. Remember what Maya Angelou said: when someone tells you who they are (through their actions) - believe them.