She has an obscene secretary. For a procedure, she requested my daughter to come several times to…read morekeep charging large amounts. I had horrible experience.

Dr. Cohen and her team are marvelous. Always so kind and so helpful anytime that I need assistance…read morewith my boss' hearing aids. 5 stars!!!!

I have been coming here for years because they are just so amazing. Everyone is so friendly and…read morereassuring, especially Ana. They speak loudly which is very important in a hearing aid office, of course. They explain procedures out very thoroughly. They even follow up after receiving hearing aids. They help you with any issues with the hearing aids that can occur, such as filter changes due to wax filling them up. The most important thing to mention is the quality of their hearing aids. They last me years and make me hear so well, even having 80%+ hearing loss in both my ears. I always come here when I need new ones because I can always count with high quality and above and beyond service here.

I was hesitant to write this review because I don't like leaving negative feedback, but I feel it's…read moreimportant for potential clients to know what they are paying for. My experience was not a good one. From the beginning, I was taken aback by the cost--almost $500 for an audiology test, when I typically pay between $100-$200 at most. However, I was desperate because my tinnitus and hyperacusis had become unbearable, so I went forward with the appointment. Unfortunately, the most disappointing part was the doctor's tone and attitude. When I tried to explain my symptoms and timeline, he repeatedly interrupted me and dismissed my explanation, even accusing me of being wrong about when my symptoms began. As a doctor, having empathy, patience, and understanding is essential--especially when dealing with patients in pain. I left the appointment feeling unheard, rushed, unresolved, and honestly taken advantage of given the amount I paid. To clarify, I did not personally schedule the appointment, a family member did, as I was in significant ear pain at the time. My family member was aware of the pricing before scheduling. That said, I take responsibility for not reading reviews beforehand and assuming the experience would be positive since the doctor advertises himself as an expert in tinnitus. I am giving one star solely because the front desk staff were kind and professional.

Having hearing loss, I chose to go to American Audiology in Granada Hills, which is a convenient…read morelocation for me. It ended up the perfect choice, because Audiologist Saif Kabir is kind, attentive, thorough, and a great source for finding the hearing aids just right for your problem. He first tests the hearing of new clients and will follow up by offering you detailed test results and a range of hearing aids that are right for your problem as well as your budget. Be advised that Kabir's modest office is tucked away in the corner of strip mall and will require a code he'll provide for your entrance. Call Saif at (818) 488-9303.

No explanation of hearing loss-- compared to what, first visit. No paperwork outlining test tests…read more Nada. Office very cramped (I use a walker and the doctor (?) wanted be to walk up and down a ramp without the walker. Seriously?

Before coming to Tarzana Hearing Center I had gone to other hearing aid stores but was not…read moresatisfied with the service/results. I resisted hearing aids for many years but Arian was patient and understanding, and showed me how much my life experience would be enhanced with better hearing. I have difficult-to-fit ear canals (narrow and twisted) so getting ear buds to fit into my ears was a challenge, but Arian was able to fit my ears perfectly. I still have difficulty inserting the aids in my ear canals but it is getting easier. I would totally urge anyone with any kind of hearing issue to visit Arian at Tarzana Hearing Center and be patient - hearing aids will take some getting used to but it will definitely be worth it! And Tarzana Hearing Center is responsive to clients' needs; they will find a way to provide whatever hearing aid service you need! This review is from Sandie E.

Thank you, Tarzana Hearing Center. Wow - who'd ever think you go in for a hearing check up and…read moreleave with new family. Arian and Sean made my mom's hearing aid test, purchase and fitting as easy as it could be -- and I don't think "hearing aid for mom" and "easy" ever go together! Mom is a great musician with a very discerning ear. We could not have done it without someone who knows their stuff or be delicate about it. They walked us through the whole ordeal professionally and KINDLY, making us feel immediately at home. They took great care in every adjustment and concern....and threw in few good stories from Arian to take the sting out of the process. What a little clarity can do for a relationship! Everyone benefits. So stop yelling at your loved one :-), go get them checked and enjoy better hearing today!

They've rescheduled my dad's appointment 3 times, when you call them they don't answer the phone…read moreand don't return the call even when you leave voicemails. This is not right my dad is older and works a full time job, he can't keep getting out of his job and not be seen just because the provider decides to leave early, they say they call you to reschedule but you never get a call from them ‍. My dad needs to see a doctor because he can hardly hear from his ears and they keep rescheduling the appointment!!!! Don't recommend this place.

Although they were on the very top of "cost", they were very professional, on time, spent…read moresufficient time with me and answered all questions

I needed a quick repair to my hearing aids. the transmitter attachments to the hearing aids were…read moreold & needed replacing. the office manager had me in & out in about 15 minutes. great service & scheduled an appt for new hearing aids. happy with my starkey aids that I've had for 4 years now.

I am writing to express my deep frustration with Sonus/Encino. On December 10, 2025, I received a…read morevoicemail from Sonus/Encino, I called them back and made an appointment December 19, 2025, to pick up my hearing aids. These devices are essential for me a DEAF individual, and I need them urgently.When I called to confirm my appointment today, I was just told by Ira I wasn't on the schedule, despite having been given this appointment. I have been informed someone will call me back. This is completely unacceptable. I have never been treated so poorly when trying to obtain something so critical to my daily life to my daily life and independence.I intend to file a complaint under the Americans with Disabilities Act (ACA). The lack of proper scheduling and disregard for my needs is discriminatory and harmful. I expect immediate action to resolve this matter and to receive my hearing aids without further delay. Sincerely,  Lorre Springsteen

Dr.O is the best of the best, if you need someone who puts patient experience first she is the…read moreaudiologist you have been looking for. She will work with you, listen to you and give you great options to address hearing loss. The office is nice and has latest technology. High recommend.

One of the best experiences I've ever had！ I came in an…read moreurgent with severe ear wax blockage and could barely hear for days. I had tried urgent care before, but the ear wash they do only made things worse. Dr. Angelica immediately identified the problem and gave me the right solution with real expertise. Within 30 minutes, my hearing was back. Everyone here was friendly, patient, and professional. If you're dealing with ear wax build-up or blockage, just come here!

Had to get a hearing and balance test done thanks to my vertigo. Dr. Piner was great. Super chill…read moreand friendly, he really took the time to walk me through the tests and explain what would happen so I was prepared. I really appreciated that, especially for the more uncomfortable tests. His front desk was very sweet as well. Glad I got referred to his office.

The secretary Patty is beyond belief rude , unprofessional and impolite. I called to get the result…read moreof my mother's test and patty told me it would be ready in a week and we will fax it to her doctors office. Good enough I made an appointment for three weeks later to make sure the result will be there. I took my mother to her doctor and the result was not there I called and left a message when the old woman (patty)called me she said we got busy and we finish it today and fax it to her doctor. When I told her this is so unprofessional she yelled at me and said what do you want me to do and hung up on me. Doctor Piner is a nice man. He needs to look at his secretary the way she treat the patients better.

Edwin Van Capelle at 10121Valley View Street, Cypress, CA provided service and teaching of the…read morehearing aids that I received at the Seal Beach location. Edwin allowed me time to understand and accept the use of hearing aides. His patience was superior to the Seal Beach Office Dispenser. Edwin had models of ears and position of the hearing aides. He took a picture of my ear on my phone so I could see at home where the position was correct. Erwin is patient, engaged with the client, and very positive

I absolutely love the service at Hear USA, especially from Melissa, she is polite, helpful and…read morealways, always makes time for me and gets me in and out. I have had an issue with my hearing aids crackling and playing classical music out of the blue Talking to Melissa she tried to trouble shoot the problem and nothing worked. She ordered replacement hearing aids for me and said she would notify me. After about a week I did not hear anything and called to see if they had been delivered. The receptionist who answered a bit rudely said "have we called you?, then they are not in yet". I have a very busy schedule along with everyone else. I was just checking. No need for disrespect. Again Melissa is wonderful and will go to her any day.

Service is wonderful but product is POS, always going out, have to return about once a month for…read morecorrection to Bluetooth connection or plugged ear piece (I clean them every night)

Everyone at HEARUSA has been wonderful. Easy to get appt , and personnel are professional and…read morefriendly. Even when I ran out of batteries when they were closed for Covid, I had no trouble getting batteries mailed to me quickly. And they have a coffee machine that makes Chai Tea. You can't beat that,