The best doctor ever I came with my son that is very very…read morescreaming and moving in my house when I put the ear drop When I came to the doctor, my son sit still the doctor makes funny noise and let my son stay still, and my son did not scared. He was unbelievable quiet. A dream of every parents. Highly recommend thank you so much

Very unprofessional here! The dr didn't do anything yet…read morewant to bill insurance for many things he did not do and put in a pre authorization for more work. They only allow 1 parent - is it still Covid ? This is likely because they want to pressure the parent or guardian to write a 5 star review and they know the likelihood of both parents being there they can't and also ----No siblings allowed They try to navigate you to write a 5 star review and will guide you what to write . They mistreat you and get upset when you refuse to write a good review for them . They need it written inside of their office. This doctor only cares about his jewelry on his hands and billing the insurance high for things he barely did. I feel sorry for the girls working here having to put up with this man forcing them to abide by his crooked rules.

Perfect place for you hearing care Dr. Beverly is the best takes the time to get you tested and…read morefinds the best hearing aid for your level of loss I highly recommend her and her staff.

My hearing aid had broken while I was up in this area and I am SO glad I found this place to help…read moreme! The staff was kind and thorough and helped me get a quick appointment! When it came time to come in, Beverly Lew knew exactly what to do and could have easily overcharged me but did not! She was smart and helped me make sure I was getting full use of my warranty, which she didn't have to do and I deeply appreciate it. The final price was so reasonable and literally 1/4 of the cost compared to what some other places in the area I had called were going to charge me!! This really meant a lot to me and makes me know this is the place I will come back to if I ever have a problem again. I love finding businesses that operate on integrity. This is the type of establishment I wish all businesses could be like. Beverly Lew was kind, competent, understanding, and quick to help me in the way that benefited me the most. I am so happy to recommend Sound Advice!! Really really wonderful experience here!!

I have been in the care of Dr. Frintner and Dr. Lee ever since Ménière's disease impacted my…read morehearing so much I'm no longer able to hear much out of my right ear. After visiting several other places (recommended by Kaiser) I was left feeling more confused about the hearing aid process etc. When I found Burbank audiology they squeezed me into an appointment as soon as they could because I was going out of town. The entire staff is helpful, caring and kind. The environment is bright, clean and very child/family friendly. I feel like they are also purposefully inclusive with everyone and I cannot recommend them enough. I'm so happy with their help and my new hearing aids!

I lost my hearing in my left ear about 3 years ago and was told I needed to get a cochlear implant…read moreto improve my hearing. It took me over 2 years to make the decision to move forward with the surgery and it was only because of Dr. Frintner & Dr. Lee that I had to courage to do so. The entire office from Miriam and Rebecca at the front desk to everyone in the back has treated me like family from the moment I walked through that door. I had a successful cochlear implant surgery in October 2025 and am now able to hear way better in my left ear. Burbank Audiology changed my life and we are forever family. If you're searching for an Audiology Center for ANY hearing issue, look no further than the Burbank Audiology Center. You will NOT regret it!

I have been struggling with tinnitus for a few years and have experienced several debilitating…read morespikes. My most recent spike led me to Dr. Cohen, and I truly don't know what I would have done without her. I've seen several highly regarded audiologists who specialize in tinnitus over the years, and while many were knowledgeable, none came close to Dr. Cohen. Her compassion, kindness, and empathy are unmatched. She took the time to listen, offered multiple treatment options, and, most importantly, gave me real solutions instead of just telling me to "learn to live with it." Dr. Cohen has a calming presence that almost feels like she has healing powers. I know that sounds wild, but believe me, she somehow does. I also want to mention that the front office staff is incredibly friendly and welcoming. I will be recommending Dr. Cohen to all of my friends and family without hesitation. I have finally found my lifelong audiologist, and I am incredibly grateful for the care she has provided.

This is no BS. She is best in the business. I know because…read moreshe was the 4th doctor I visited. She's the only one whom had solutions for two issues. Problem solved. You can fix your problems or talk about them forever. I chose to fix. Don't waste your time anywhere else. Peace out

I'm surprised on theses reviews, they don't get the credit they deserve ! I brought my grandfather…read morehere, he has hearing loss on both ear but one side is more profound, the specialist Jenni was super amazing and very patient with him, we got him behind the ear hearing aids, she was nice enough to inspect my ears as well but I was ok. Lol I highly recommend this place my grandfather is always excited to go for check ups cause the specialist Jenni is always very welcoming and nice. On the plus side my grandpa can hear me without yelling my lungs out lol

I love coming here. Everyone is super helpful and friendly. If I ever need anything they make sure…read moreto take care of it. Jennifer goes out of her way to make sure the patient is being well taken care off too and explains everything clearly. The staff really care and want to make sure you get the best service. Highly recommend giving this location a try.

Dr Mazza was so nice. She was very nice and calm demeanor made me feel at ease being there. She got…read moreright to it. Needed my throat checked because it felt like it was tightening up the past week. She checked it out then went in with the camera to look at my throat. She was careful, calm and it made me feel at ease. Never done that procedure before so I was a little weirded out but we got her done! Nothing was found but she wanted to be thorough and have an ultra sound done on my thyroid since I have Hashimoto's which I appreciated her thoroughness. I'd recommend her for your ENT needs.

Unfortunately, more than ever, the medical field is all about money. I tried to book an appointment…read morewith Dr.Mazza but she moved her office to Providence and everything the secretary could talk about from the get go on the phone was fees, fees and fees. Hospital fees, and more fees if this or that tool is going to be used. Forget about paying out of pocket. She even answered "ooooh, it will be very expensive." I understand that everything is transactional and there is a cost to everything but when the conversation is all about money even before addressing anything, then it's difficult to differentiate a doctor and a car salesman. And yes I have been a patient before and can compare to previous experiences.

I'm giving 5 stars because the audiologist is amazing. He is so good at explaining things…read morethoroughly and making sure my mom gets all of her questions answered without overwhelming her. It's also fairly easy to get an appointment which is great. The girl (not sure if there is only one) who works in the front needs to be a little more up to speed, but she is polite. I did also notice she doesn't wear a mask as the others pointed out, but she does keep her distance. Maybe she has a medical reason?

Here's why you should NOT use Union Audiology…read more I went for a hearing test in the summer. The equipment they used was straight out of the 1970s. Seriously so old and crappy. Doctor told me I had 30% hearing loss and need hearing aids. Okay. They billed my insurance for the full cost. Mind you, I never got hearing aids or was even fitted. But they billed my insurance for over $6000. They got the money and never once called me or returned any of my calls. Then they billed my insurance for another $6000. Why? This time it was rejected. Meanwhile, I still haven't heard from them even though they have my insurance money. They NEVER returned any of my calls so I could not get fitted for my hearing aids that they were already paid for. After 4 months of leaving tons of unreturned messages, they finally answered the phone. I asked what's happening and why they are keeping my money and not giving me my hearing aids or even calling me back? Their receptionist tells me I'm being rude and I need to apologize to her. WHAT?!?! I ask why they haven't returned any of my calls even though they've been paid thousands by my insurance company. She claims she returned all of my calls and left messages (a total lie). When I press her for the number she's been calling, she gives me a wrong phone number (off by one digit from mine) that she's been supposedly leaving messages for me. Total BS. ALSO...my correct phone number is RIGHT ON my intake form and was left on all of my messages. They are totally scamming and keeping my insurance money. I alerted my insurance company who also tried to get them to return the thousands of dollars they took from them. Guess what, the insurance adjuster says they won't return his calls either. A major fraud case is now being opened by my insurance company. In the mean time, I still don't have hearing aids. I cannot get them anywhere else because Union Audiology billed my insurance, took all of the money and now won't return it. I may lose out on my deductible benefits for the year and I cannot hear very well. Do not trust this company. My insurance company is preparing to file a fraud claim against them while I'm still disabled with no way to get hearing aids...that Union Audiology was paid thousands of dollars for and won't return. Do not use this company. You've been warned.

It's always a pleasure visiting this office where I get my hearing aids cleaned every few months…read more Any problems I have are resolved and questions are answered. The staff is friendly and knowledgeable. I can't think of anything else that I could possibly need.

The Audiologist I saw here was substantially less helpful than AI. She did the basic tests she's…read moretrained to do and had no knowledge past that. Everything I would bring up she would tell me I should ask an ENT, only for the ENT I saw yesterday to tell me these are all questions strictly for an audiologist. I now have to book another audiologist, repay copays, fees and waste my time since Sonus doesn't hire quality audiologists. If a company wastes your money and time, they are basically a scam. The office is also sad looking and run down.

Awesome response time. Got a same day appointment and service was thorough and affordable. My…read moreinsurance reimbursed the procedure with the paperwork they provided. Very professional!

I truly appreciated East Valley Audiology when Dr. Miller was in charge. She retired, somebody…read moreelse took over the business and I was very disappointed with the new audiologist. I am looking for another one in the Burbank area.

HearUSA I can hear…read morefinally consonants when others speak and also whispers. I can eavesdrop on close by conversations. I can participate at a higher level when I'm at in-person conferences in large conference rooms at work. Comfortable enough not to notice when I'm wearing them. I can customize features for different settings, including concerts, noisy restaurants, outdoors, etc. I don't have to ask people to repeat themselves and don't have to try to read lips. I don't have to ask that the TV sound be turned up or that the closed caption feature be engaged. I also moderate the sound level down on my car radio. Finally, the initial audiology appointment resulted in the instruments being appropriately and professionally customized to my needs. I am very satisfied with both the service and the product!

I had a very disappointing experience with HearUSA in North Hollywood…read more I called and left a message but never received a callback. When I finally got through, it took an unreasonably long time to get an appointment, only to be told that my hearing aids were out of warranty and it would cost $330 to repair them. The customer service was extremely poor from start to finish. The man at the front desk had a terrible attitude, was dismissive, and offered very little help or empathy. After waiting so long, I expected much better communication and customer service. Unfortunately, I would not recommend this location based on my experience.