My hearing aid had broken while I was up in this area and I am SO glad I found this place to help…read moreme! The staff was kind and thorough and helped me get a quick appointment! When it came time to come in, Beverly Lew knew exactly what to do and could have easily overcharged me but did not! She was smart and helped me make sure I was getting full use of my warranty, which she didn't have to do and I deeply appreciate it. The final price was so reasonable and literally 1/4 of the cost compared to what some other places in the area I had called were going to charge me!! This really meant a lot to me and makes me know this is the place I will come back to if I ever have a problem again. I love finding businesses that operate on integrity. This is the type of establishment I wish all businesses could be like. Beverly Lew was kind, competent, understanding, and quick to help me in the way that benefited me the most. I am so happy to recommend Sound Advice!! Really really wonderful experience here!!

If I were in a super hero film; my power would be supersonic hearing. Everything sounds louder in…read moremy ears and I can hear conversations from what feels like a mile away: it is a blessing and a curse. Mostly a curse because the sense of sound has become aggravating at this point and offers too much stimulus (causing headaches!), I have misophonia and it requires me to wear ear plugs 24/7 when at home because I live in a loud area. Even stranger, is that I have tinnitus so you would think that the constant ear ringing would mute sound but no-siree! This ear plug wearing- habit (the putty swimmer's kind) means that I occasionally have teeny, tiny pieces of ear plugs that remain in my ear canals which then have to be removed using a traditional ear wax cleaning procedure. I try to do this once a year and being my previous doctor moved out of the area; I discovered Sound Advice and I am so glad I did! Sound Advice is the audiology practice of Dr. Beverly Lew housed in Burbank near the famous Milt & Edie's dry cleaners on Alameda/Pass (paid parking behind the building). Dr. Lew has over thirty years of experience with all things ear-related with a Bachelor of Arts in Communicative Disorders and Master of Arts in Audiology treating everything from hearing loss and hearing aid dispensing to tinnitus to handling the precious hearing of famous rock stars and their in-ear monitors. When it comes to ears and hearing... Sound Advice has you covered! Dr. Lew is truly the master class in audiology. I booked an ear cleaning with Sound Advice (this procedure isn't covered by health insurance and will set you back approximately $150) and arrived to a warm, inviting lobby with reading materials galore and a fully stocked snack stand with coffee, tea, water and snacks. The receptionist Monique even offered candy/chocolates. The energy at Sound Advice is very calming and doesn't feel like the usual clinical vibe at typical doctor's offices. As odd as it sounds (ooh, that is fitting!); Sound Advice is actually an enjoyable medical office. I met with Dr. Lew and she briefly consulted with me allowing me to tell her the state of my ears and my super hearing power. Dr. Lew is the first to EVER dive deep into the psychology and the medical prognosis of why my hearing is so elevated, the misophonia, my tinnitus and the possible solutions including Sound Advice making personalized ear plus which won't leave pieces in my ears. Dr. Lew is not only incredibly qualified and intelligent; but she is a beautiful soul inside and out and speaks to you as a compassionate friend making you feel truly cared about. She is genuinely one of the top three doctors I have ever met in my life and I have been to hundreds due to my multiple health conditions and illnesses. I am absolutely enthralled by this woman! I am familiar with the procedure to clean my ears/remove ear plug pieces but it was an even gentler experience with Dr. Lew who asks you every step of the way if you are comfortable and explains what she is doing while continuing the conservation to keep you distracted. We were done before I knew it and Dr. Lew even pampered me with some amazing scented ear oil that will keep ear plugs sliding in and out easily. The experience was so wonderful that I didn't even want my appointment to end! I wanted to hang out at Sound Advice! If you want MY advice, Sound Advice is THE place to go for all things ears/hearing in the SFV area (sorry, I had to do it!). The office is the definition of welcoming and Dr. Lew is one of my new favorite people. I will be considering the personalized ear plugs and will absolutely return for all my super hearing and tinnitus needs and will shout it from the rooftops recommending her - well, maybe not shouting because that is loud, especially to me.

I have been in the care of Dr. Frintner and Dr. Lee ever since Ménière's disease impacted my…read morehearing so much I'm no longer able to hear much out of my right ear. After visiting several other places (recommended by Kaiser) I was left feeling more confused about the hearing aid process etc. When I found Burbank audiology they squeezed me into an appointment as soon as they could because I was going out of town. The entire staff is helpful, caring and kind. The environment is bright, clean and very child/family friendly. I feel like they are also purposefully inclusive with everyone and I cannot recommend them enough. I'm so happy with their help and my new hearing aids!

I lost my hearing in my left ear about 3 years ago and was told I needed to get a cochlear implant…read moreto improve my hearing. It took me over 2 years to make the decision to move forward with the surgery and it was only because of Dr. Frintner & Dr. Lee that I had to courage to do so. The entire office from Miriam and Rebecca at the front desk to everyone in the back has treated me like family from the moment I walked through that door. I had a successful cochlear implant surgery in October 2025 and am now able to hear way better in my left ear. Burbank Audiology changed my life and we are forever family. If you're searching for an Audiology Center for ANY hearing issue, look no further than the Burbank Audiology Center. You will NOT regret it!

I truly appreciated East Valley Audiology when Dr. Miller was in charge. She retired, somebody…read moreelse took over the business and I was very disappointed with the new audiologist. I am looking for another one in the Burbank area.

The best audiologist in the greater valley area. The office staff is super. Glad that I found them.read more

I went in for my hearing evaluation and found Eugene to be very helpful and knowledgeable. My…read morehearing aids came in a few days after my visit. I am so pleased with them. Eugene spet time going over the features my hearing aids offered and from the time I put them on I have been wearing them for 8 hours at a time and love them. Thank you so much!

I was having great trouble removing a dome guard on one of my hearing aids which were bought…read morethrough Eugene's office and he was VERY reluctant to help me. When I called for the second time he wanted to give me an appt. two weeks out. I said it will only take you a minute. He replied in a sarcastic tone that it would only take me 14 seconds. Only after my insistence did he take the minute or two a couple of days later. I would not recommend this office under any circumstance.

This place is shady. We were referred here from CHLA for my son who needs hearing aids. They were…read morenice and helpful when we were there to be fitted for hearing aids. They assured us that they were in-network and our policy covers the hearing aids 100%. Months later we receive a bill for the "balance" after insurance paid them their contracted rate. This practice is illegal. They were supposed to accept the payment from insurance and write off the rest. I am a nurse with some case management experience plus having a medically complicated son makes me extremely adept in insurance matters. I called Blue Cross and now they are dealing with these people directly. I'm sure we're not the first to be fraudulently billed. I think they do this hoping people are unaware and end up paying something they're not responsible for. update: i called them myself since they've been giving my insurance the run around. receptionist now tells me that the bill is not necessarily for me to pay but just a notification that our account is still open. i uploaded a pic of the bill that has a stamp at the bottom saying PLEASE SEND PAYMENT. what a joke. now she said she will verify and call me back. i bet if i had called to make a payment she would have gladly taken a credit card number to charge. will update review if and when she does call back. shady shady shady.

They look the part but are real scumbags. I had a appointment and they refused to see me because I…read morehad a medical group with LA care medical. The only way they would see me if I paid cash. I went ahead and did as I was told. The lady who did my test was weird old lady. Anyhow I turned out to have hearing loss. She showed me a few hearing aids and said they cost $3000. I told her that I would like to talk to my general doctor first. When I went to discuss my experience with my doctor the office manager told me that why did I pay cash. You could have gotten an Auth. She also told me that if you have medi-cal you can not be charged by a doctors office. She went on to say that this was illegal and that I should report hearing resource to medi-cal. I feel deceived and taken advantage of. I am low income and this outfit just wants to think of themselves. Beware of this place.

I am doing this review for a family member that is very pleased with the Burbank hearing aid…read moreCenter. Jacqueline is very conscientious with her job but her best asset is the way she takes care of me when I come to her with a problem with my hearing aids. She is patient and always tries to explain whatever the problem is to solve it.

Don't walk away- RUN. After waiting 2 weeks for the lead tech, I had done a bunch of research and…read moresettled on the hearing aids I wanted as a new user. I asked about filtering out background and trigger sounds. Alyssa looked me straight in the face and told me hearing aids don't do that. They amplify sounds- all sounds, period. End of story and suggested maybe I was in the wrong place. "It doesn't sound like you want hearing aids". I was a newbie, scared and confused and she was condescending and hostile. I asked about a custom mold and she said she wouldn't do it. Basically she wanted me to just accept it out of the box. When I tried on a demo, the background sounds were overwhelming. She offered me no assurance they could be adjusted. In fact, she told me basically deal with it or don't get the hearing aids. Same thing when I heard my own voice booming in my ear with a time delay. Take it or leave it. Didn't offer me the option of uploading a music program to address that (which i found out online existed). I could not have had a worse experience. I am taking my money and going to an audiologist. For what it's worth, the front desk person, Jonathan was exceptionally kind and wonderful.

I have great experience with them,they improved My hearing…read moreby their new technology hearing aids Very nice audiologist and best service.I will return again in future if needed.it is the best place to go Keep up the good work. Thank you to the owners

From the owner: 1) Hearing test/evaluation to confirm normal hearing or type of hearing loss…read more2) Hearing aid consultation 3) Custom Ear Molds for: * Swimmers * Sleeping * Musicians * Ear Protection from loud sounds (Hunting, factory work, etc) * Music from iPod, iPad, smart phones, concerts * We speak English, Armenian, Spanish, and Russian!

I have been seeing Dr. Rose for over 4 years. I had hearing issue years ago and my Mother-in-law…read morerecommended me to her. When I first went to their office in Glendale CA, I had the opportunity to meet their friendly, Loving and caring office staff. Karina is one of the most knowledgeable and caring individuals I have ever seen, very humble and very much friendly. The very first time when I have met doctor Rose, I have realized that I am in the best hands and my hearing issue will be handled correctly. Doctor's heartwarming and caring personality gives patients the utmost support to overcome any issue they have. She handles each patient with love and care as her own family member. Their office is absolutely neat and clean and very much organized. If I have any issue with my hearing aids, it is always handled with a smile in an eye blink. If anyone needs help with any hearing issue or Ear problem, this will your best shot to try. Caroline

Dr Vardush is a great doctor. She treats my 90 year old mom for 10 years now. She takes her time…read morewith her and explains everything. Sometime we have to wait a bit but it's worth it. The office staff and I specially Karine are so kind and responsive too. A+

Unfortunately, more than ever, the medical field is all about money. I tried to book an appointment…read morewith Dr.Mazza but she moved her office to Providence and everything the secretary could talk about from the get go on the phone was fees, fees and fees. Hospital fees, and more fees if this or that tool is going to be used. Forget about paying out of pocket. She even answered "ooooh, it will be very expensive." I understand that everything is transactional and there is a cost to everything but when the conversation is all about money even before addressing anything, then it's difficult to differentiate a doctor and a car salesman. And yes I have been a patient before and can compare to previous experiences.

Dr. Mazza is a great doctor, but my experience with billing at this location has been extremely…read morefrustrating. I was never informed about a $3,397 facility fee from Providence, in addition to higher office and service charges than her previous office. Despite multiple calls and emails, no one has been able to clearly explain or resolve this. Patients deserve transparency, and I hope this review helps others avoid unexpected charges.

Dr. Weissman is everything I could ever want in a doctor: informed, aware, compassionate, down to…read moreearth, dryly humorous and smart without flaunting it. He works within the system we call health care, but is not naïve to its flaws. He understands how food and environment can be forces of healing, and how commercial interests often turn them to harm. He's honest and cuts to the chase, instead of prescribing non-necessities and chasing a buck. Hear, hear!!

Dr Weissman and staff are absolutely delightful. My Yaya has been struggling with hearing loss for…read morea while but was waiting for her insurance to come through. We were lucky enough to receive a referral to Dr Weissman, who was in her network. He has amazing bedside manners, cracks little jokes here and there, broke down EVERYTHING into layman's terms so that my Yaya could understand how the hearing aid functioned/what to expect. Healthcare needs more providers like Dr Weissman, who truly cares about every one of his patients and takes the time to make sure you realize it. Based on one of his stories, I think he's been doing this for over 25 years..so I'm PRETTY sure he knows what he's doing. I've been to 3 appointments: 1. ALWAYS takes his appointments as scheduled (never ran late)..so be on time! 2. Clean/up to date office 3. Friendly Staff 4. Surprisingly, very quiet and calm office..despite the majority of clientele being deaf lol Would HIGHLY recommend this audiologist to anybody!