My hearing aid had broken while I was up in this area and I am SO glad I found this place to help me! The staff was kind and thorough and helped me get a quick appointment! When it came time to come in, Beverly Lew knew exactly what to do and could have easily overcharged me but did not! She was smart and helped me make sure I was getting full use of my warranty, which she didn't have to do and I deeply appreciate it. The final price was so reasonable and literally 1/4 of the cost compared to what some other places in the area I had called were going to charge me!! This really meant a lot to me and makes me know this is the place I will come back to if I ever have a problem again. I love finding businesses that operate on integrity. This is the type of establishment I wish all businesses could be like. Beverly Lew was kind, competent, understanding, and quick to help me in the way that benefited me the most. I am so happy to recommend Sound Advice!! Really really wonderful experience here!! read more

If I were in a super hero film; my power would be supersonic hearing. Everything sounds louder in my ears and I can hear conversations from what feels like a mile away: it is a blessing and a curse. Mostly a curse because the sense of sound has become aggravating at this point and offers too much stimulus (causing headaches!), I have misophonia and it requires me to wear ear plugs 24/7 when at home because I live in a loud area. Even stranger, is that I have tinnitus so you would think that the constant ear ringing would mute sound but no-siree! This ear plug wearing- habit (the putty swimmer's kind) means that I occasionally have teeny, tiny pieces of ear plugs that remain in my ear canals which then have to be removed using a traditional ear wax cleaning procedure. I try to do this once a year and being my previous doctor moved out of the area; I discovered Sound Advice and I am so glad I did! Sound Advice is the audiology practice of Dr. Beverly Lew housed in Burbank near the famous Milt & Edie's dry cleaners on Alameda/Pass (paid parking behind the building). Dr. Lew has over thirty years of experience with all things ear-related with a Bachelor of Arts in Communicative Disorders and Master of Arts in Audiology treating everything from hearing loss and hearing aid dispensing to tinnitus to handling the precious hearing of famous rock stars and their in-ear monitors. When it comes to ears and hearing... Sound Advice has you covered! Dr. Lew is truly the master class in audiology. I booked an ear cleaning with Sound Advice (this procedure isn't covered by health insurance and will set you back approximately $150) and arrived to a warm, inviting lobby with reading materials galore and a fully stocked snack stand with coffee, tea, water and snacks. The receptionist Monique even offered candy/chocolates. The energy at Sound Advice is very calming and doesn't feel like the usual clinical vibe at typical doctor's offices. As odd as it sounds (ooh, that is fitting!); Sound Advice is actually an enjoyable medical office. I met with Dr. Lew and she briefly consulted with me allowing me to tell her the state of my ears and my super hearing power. Dr. Lew is the first to EVER dive deep into the psychology and the medical prognosis of why my hearing is so elevated, the misophonia, my tinnitus and the possible solutions including Sound Advice making personalized ear plus which won't leave pieces in my ears. Dr. Lew is not only incredibly qualified and intelligent; but she is a beautiful soul inside and out and speaks to you as a compassionate friend making you feel truly cared about. She is genuinely one of the top three doctors I have ever met in my life and I have been to hundreds due to my multiple health conditions and illnesses. I am absolutely enthralled by this woman! I am familiar with the procedure to clean my ears/remove ear plug pieces but it was an even gentler experience with Dr. Lew who asks you every step of the way if you are comfortable and explains what she is doing while continuing the conservation to keep you distracted. We were done before I knew it and Dr. Lew even pampered me with some amazing scented ear oil that will keep ear plugs sliding in and out easily. The experience was so wonderful that I didn't even want my appointment to end! I wanted to hang out at Sound Advice! If you want MY advice, Sound Advice is THE place to go for all things ears/hearing in the SFV area (sorry, I had to do it!). The office is the definition of welcoming and Dr. Lew is one of my new favorite people. I will be considering the personalized ear plugs and will absolutely return for all my super hearing and tinnitus needs and will shout it from the rooftops recommending her - well, maybe not shouting because that is loud, especially to me. read more

Sound Advice - Snack stand in waiting room - Audiologist Near Me - Burbank, California

Perfect place for you hearing care Dr. Beverly is the best takes the time to get you tested and finds the best hearing aid for your level of loss I highly recommend her and her staff. read more

Wonderful service and care. I am very h]grateful to have been recommended Dr. Lew. She is very attentive to personal situations and needs and provides exceptional care. Her testing is thorough and informative. Makes me realize how poor my previous audiologist was. I highly recommend Sound Advice and Dr Beverly Lew. read more

Dr. Lew is an AMAZING Doctor! She is incredible! Our family has been under her care for 17 years! She has provided care for our entire family, beginning with our 5 year old son, providing care through his adolescent years, teen years, and now college years. Dr. Lew has provided care for my husband and elderly father in law. Dr. Lew provides excellent care at every age and stage of life with exemplary professionalism, care, compassion, and her expertise and experience is invaluable! Dr. Lew has made our journey with hearing loss comfortable and has helped with improving our quality of life by walking our family through this journey. Choosing a hearing professional is a huge commitment, you want someone that understands you and is experienced that can walk you through this lifelong journey with excellence, experience, knowledge, care and compassion. I highly recommend Dr. Lew with Sound Advice! read more

Mike and I are always very grateful for the good service that Dr. Beverly Lew and her Great Team have been providing for these years. Dr. Lew is very attentive and supportive for Mike's needs. And her Great Team is very helpful too (especially Zach at the front desk) - he is professional and friendly. Mike says that Dr. Lew and her staff are the best ones in town! Again, we are very thankful for all the great service they provide over the years! read more

I highly recommend Dr. Lew for all ENT issues. She is extremely knowledgeable, thorough, compassionate, and everything else you look for in a doctor... and in a human being. She's the best! read more

Beverly is the best audiologist I've had over the years. Outstanding professionalism and I LOVE my new hearing aids. She knew exactly what to recommend. I have every confidence her service moving forward will be equally stellar. 10/10. read more

Sound Advice, John Davis, helped me pick out the right hearing aids for my needs and price range. He is knowledgeable, organized and patient. I would recommend him. read more

My mom came in to see one of the audiologist here for her very first ear wash. I won't mention the Dr.'s name but you know who you are. We chose this location because of the reviews we read that she appeared to be kind to her elderly patients. That's not our experience. My mom was humiliated and berated when the Dr. loudly said in the waiting room in front of the other patients while talking to me that my mom's ear wax is one of the worst she's seen. She went on to complain how hard it was for her to irrigate and wash the wax off. Adding that my mom was careless with her Qtip usage, and laughing out loud in annoyance that she couldn't believe my mom could be so irresponsible. Since then, it's been hard to convince my mom to go see another ear doctor. I am sharing this in hopes that this specific audiologist Dr. recognizes and remembers that kindness goes a long way. Her staff is also pretty rude but that's another story. read more

Riding motorcycles for years, I've long since tried to be cautious about hearing damage. Recently I became complacent, and sooner than later started to hear the dreaded tinnitus 24/7. I was in a full blown panic, but Dr. Lew's office was able to fit my in the same day I called. She preformed various, thorough tests and even though it was close to closing time I didn't feel rushed at all. She was very compassionate and knowledgeable and made me feel so much better than I was feeling after a weekend of doom-scrolling online. I'm still a bit distraught about living with this, but at least now I feel as though I can learn to cope with it. It was very reassuring and relieving to see that my actual hearing damage wasn't as bad as I thought it was too. I'm looking forward to continuing working with Dr. Lew in the future. Tinnitus is a scary thing, and it's comforting to know she's so well educated and experienced with it. read more

Dr Bev and her team are excellent. They are thorough and go the extra mile with their care. Highly recommended.

I love Dr. Lew so much. She's so thorough, smart and up to date with the latest technology out there. I noticed my hearing just fading in my left ear. I called the office. Got an appointment that day and the rest is history. I wear an in ear aid that literally nobody has ever noticed. Anytime I have an issue or questions, I just call the office. I'm telling you - this is the best doctor I've ever dealt with. Sue and everyone who works in that office are just amazing. I'm annoying and I never feel like I'm bothering any of them. read more

Beverly Lew is very personable but she did tests I did not ask for nor need (I had a complete hearing exam by an audiologist with 25+ years exp 2 days prior) thus wasting my time and money. Perhaps not always, but it was the most chaotic, frustrating, and unprofessional office I have ever dealt with. The manager/receptionist, Sue was not present when I arrived for the appointment. After saying, "hello? " Beverly acknowledged me from an exam room. When she finally came out, she had no idea where my paperwork was. Likewise, when Sue called the night before to remind me to bring the completed forms I informed her that I emailed them back several days before. She replied, "You did??" She found them but it goes to the overall situation of their total office confusion. My appointment was for hearing aid selection, not for testing. Afterwards, they wanted to charge me $216! I paid part because Sue said she would speak with Beverly to apply the charge towards the hearing aids. That was fine although I wasn't happy that I had to come back again. I had also asked before coming if there would be a charge and I was told, "probably not. She rarely does." That should have been a clue not to go. Of course, Beverly would not apply the outrageous charge to new HAs and instead Sue blamed me for "not speaking up". I don't work there! I went elsewhere and not only spent my $$$ there I referred a friend who bought HAs as well. Sound Advice is not only completely unfair, they have horrible business practices. Greed cost them two patients. Hear this: don't go there!! read more

After months of contemplating looking for a new audiologist for my teenage son, I'm so happy that I made the leap to call Sound Advice. My initial conversation was with Troy who took the time to answer all of my questions over the phone (and I had a lot). He was professional, patient, and knowledgeable. And there's also Sue, who whenever I came into the office, was always kind, friendly, and helpful. I was interested in getting new behind the ear (BTE) hearing aids for my son especially after learning about the new and advanced technology features available. Dr. Lew was not only professional and very knowledgeable, but also kind, honest, transparent, and very patient. She never made our visits feel rushed and really took the time to make sure my son was getting the most out of the products offered. My son was able to try different hearing aid brands to see which was the best fit for him before even purchasing. To me, that's a great service that's not offered in many other places. Yes, there's a fee to do this trial but it's well worth it. I'm so glad I found Sound Advice and that it's local. There's free parking in the front and back so parking isn't an issue. In summary, I highly recommend! read more

Very unprofessional.!!!! When I asked for cost of a test. "We do not work for free". Would not check ear pieces even though they were under warranty. Denies saying one ear piece was broken. Charged for removal for ear wax without telling me. Hope her new staff heard all this on her office. She's terrible read more

I had difficultly finding a place to get new hearing aids for my daughter. I am so grateful that I found Sound Advice. Dr. Lew and Sue are so wonderful to work with. They are both patient, accommodating, and understanding to each patients needs. Dr. Lew took her time to talk to my 11 year old daughter and made sure was comfortable with her hearing aids, as she is a dancer. read more

She is really helpful to musicians who need help with tinnitus. She knows the subject well and can help you through the journey

I have been there only once and I had a wonderful experience. The office staff, Troy and Sue, were wonderful and helpful. Dr. Lew really knows her audiology! She fitted me with loaners while I am waiting for my new hearing aides. She explained everything and is very patient. I am looking forward to returning to Dr. Lee's care. The office is clean and they have coffee and cookies. Now that is a real plus! read more

Had a pair of OLD hearing aids that wouldn't pair with my iPhone X. Dr. Lew (I think that's right) worked diligently for two hours while I sat there watching her try and try and try to get them updated, but she had another patient, so I left them with her, and she said she'd continue trying. At 9:00 PM this evening I received a call from her office letting me know that she got them working! I'm leaving town in two days and her diligence will allow me to enjoy my time with family this holiday. I'm very grateful and thankful for her expert efforts! read more

After several months of trials with 6 different devices, I decided on the Resound Linx Quattro. Yes, they were expensive, but I was more than willing to pay the high price for the UNSURPASSED quality of service. These hearing aids stream to 2 different televisions, which means I can spend some time watching the same program as my husband, and that relieves a lot of lonliness as I would spend more time alone in the bedroom watching television with closed captioning. That alone was worth the price. Beverly Lew: What can I say about this remarkable professional? Can't say enough. I wouldn't trust my hearing issues to anyone else. Her warmth and caring are worth far more than the cost of the devices. Her attention to detail is second to none. Sue, behind the counter...Simply incredible at her job. Her courtesy and professionalism is just the best. She is always willing and ready to work with you for appointments. Troy, also in the front office...incredibly kind and considerate. Thank you, Troy! If I could give them a 10, it would be a 12. Thank you guys, SO much! read more

Dr. Lew is a caring individual who goes above and beyond for her patients, even those who she just met. She was patient and attentive while we went into detail about our daughter's medical history. (It is annoying to me when medical professionals rush through.) She made connections between hearing health and organ health that was insightful and relevant to our own experiences. She even went so far as to recommend two service providers for us to follow up with the help we needed. She gave us better advice than our pediatrician (who told us to just "wait and see"). Thanks to Dr. Lew's advice we now have the right resources and professionals in place to help our daughter and I am grateful she has been a part of our journey. read more

Doctor Lew is an outstanding audiologist and a great person. She administered all the tests and diagnosed my hearing disability. Quick, competent and pleasant. I highly recommend her. Ken Green Veteran read more

Even though I live in Juneau, Alaska, Dr. Lew has been helping me with hearing aids and the service has been fantastic. We went through every step of the process of replacing my old hearing aids and she was prompt, thorough, and friendly. About a year after buying my hearing aids, my dog ate them and I needed a quick replacement. Dr. Lew was on it, and made all the arrangement for the ear molds and new aids. I had them back in no time flat. Just great service, not only for the aids but for using the bluetooth app for the hearing aids. read more

The BEST audiologist we've ever been to. Dr. Lew is so detail oriented and solution focused. She really listens to the patient and gets the best results. My mother has been going to her local audiologist for decades and only after going to Dr. Lew did she finally get the attention, help, and expertise she needed. She was tested and evaluated in ways her other doctors didn't bother to try and her new hearing aid is a game changer. We are so happy with the results. Very grateful to have found Sound Advice, Dr. Lew, and the helpful team at the office, Troy and Sue. read more

Beverly Lew is warm, personable and professional. She did a good job of steering me to instruments that work well at a very good price point, and has been doing follow-up adjustments for three years. She takes her time with patients, explains what she is trying to achieve and really tries to give good outcomes. Even though I now live an hour away, it's worth the drive to keep using her. Sue, at the the front desk, has always been friendly and helpful. read more

Simply the most knowledgeable person I have ever met about hearing and the relationship between hearing and playing music, not to mention the NICEST Dr. And receptionist anywhere! Top notch services all around. read more

I've had very little experience working with audiologists but Beverly and Sue are the ultimate team. You instantly feel like you're part of their family and the service is impeccable. I trust this office for any and all my ear needs. I'd happily recommend her services to anyone in need of attention regarding inner ear issues, hearing loss, getting fitted for in-ear devices, or the countless other services she provides! Thank you Beverly and Liz for making this appointment seamless and super easy. read more

Found Dr Lew on Yelp, pleasantly surprised. I brought my Aunt in for an evaluation. Very comprehensive exam. All results were explained. Didn't feel rushed, no pressure to sell devices. Customized exam for my aunt's lifestyle. Highly recommend this office, you won't regret it. Professional and patient Dr and staff. read more

I got some hearing protection made by the folks at sound advice. The doctor was so nice! I highly recommend this place!

Dr Lew is wonderful! And the staff is always helpful. I went there to get custom earplugs. Would definitely go there anytime.

Again, Sound Advice comes through! I've been battling the VA for months. Dr Lew and her staff ARE AMAZING! They initiated paperwork and followed up on my referral from the VA. Finally I was granted an updated referral! Within one week I was tested, approved, and fitted with top of the line devices! Sound Advice is the Best and I would recommend them not only to Veterans but EVERYONE! I Love this place! I also wanted to Thank Sue and Troy for their patients and dedicated work! read more

Dr. Beverly Lew is extremely personable, caring and professional. It is so rare to find a doctor who spends so much time with her patients. Her office is warm and comfortable and her receptionist Sue is absolutely lovely. Dr. Lew ran all of my hearing tests herself and explained everything very clearly to me. I cannot recommend her enough! read more

Extremely rude staff, poor administration. This audiology office messed up my billing, results and ongoing communication to correct their errors proved fruitless. Avoid. read more

My visit to this office was great. Fast and comfortable setting. Dr. Lew is very patient and clear in all her explanations of the tests being done. I would definitely recommend coming if you want to get your hearing evaluated. read more

Beverly Lew is Amazing! I am a young professional with mild to moderate hearing loss. I finally decided it was time to look for an answer to my hearing issues. I went to see Beverly Lew at Sound Advice and it has changed my life. I am no longer struggling to hear others in meetings. I used to hate it when colleagues would whisper or talk softly to me because I would miss key information and details. I even found myself less confident because I wasn't sure if I had missed something important. Beverly has changed all of that. She found the perfect aids for me. I consider myself to be techie and she fit me with the Resound Linx. They are very discreet and the sound is clear and crisp. I can even use my iPhone and iPad to adjust the volume, treble, bass etc.! She took a lot of care and time to make sure that I was fit with the correct device for my lifestyle. Just yesterday at my 3:30 appointment, she made adjustments to some of my settings and they are even better today. Let's not forget about her Office Manager/ Assistant, Sue! Sue is terrific. She is always friendly, helpful, professional and just lovely to talk to! Beverly and Sue really care about their clients and I would highly recommend Sound Advice to anyone struggling with their hearing. read more

I took my son to see Beverly to check out his hearing. She is very patient and very good in working with him. I would recommend anyone (young or old) who has a possible hearing issue to see Beverly. She's great! read more