They've rescheduled my dad's appointment 3 times, when you call them they don't answer the phone…read moreand don't return the call even when you leave voicemails. This is not right my dad is older and works a full time job, he can't keep getting out of his job and not be seen just because the provider decides to leave early, they say they call you to reschedule but you never get a call from them ‍. My dad needs to see a doctor because he can hardly hear from his ears and they keep rescheduling the appointment!!!! Don't recommend this place.

Although they were on the very top of "cost", they were very professional, on time, spent…read moresufficient time with me and answered all questions

I needed a quick repair to my hearing aids. the transmitter attachments to the hearing aids were…read moreold & needed replacing. the office manager had me in & out in about 15 minutes. great service & scheduled an appt for new hearing aids. happy with my starkey aids that I've had for 4 years now.

I am writing to express my deep frustration with Sonus/Encino. On December 10, 2025, I received a…read morevoicemail from Sonus/Encino, I called them back and made an appointment December 19, 2025, to pick up my hearing aids. These devices are essential for me a DEAF individual, and I need them urgently.When I called to confirm my appointment today, I was just told by Ira I wasn't on the schedule, despite having been given this appointment. I have been informed someone will call me back. This is completely unacceptable. I have never been treated so poorly when trying to obtain something so critical to my daily life to my daily life and independence.I intend to file a complaint under the Americans with Disabilities Act (ACA). The lack of proper scheduling and disregard for my needs is discriminatory and harmful. I expect immediate action to resolve this matter and to receive my hearing aids without further delay. Sincerely,  Lorre Springsteen

Had to get a hearing and balance test done thanks to my vertigo. Dr. Piner was great. Super chill…read moreand friendly, he really took the time to walk me through the tests and explain what would happen so I was prepared. I really appreciated that, especially for the more uncomfortable tests. His front desk was very sweet as well. Glad I got referred to his office.

The secretary Patty is beyond belief rude , unprofessional and impolite. I called to get the result…read moreof my mother's test and patty told me it would be ready in a week and we will fax it to her doctors office. Good enough I made an appointment for three weeks later to make sure the result will be there. I took my mother to her doctor and the result was not there I called and left a message when the old woman (patty)called me she said we got busy and we finish it today and fax it to her doctor. When I told her this is so unprofessional she yelled at me and said what do you want me to do and hung up on me. Doctor Piner is a nice man. He needs to look at his secretary the way she treat the patients better.

Nina K. Sami, M.S., Audiologist is a consummate professional and perfectionist at heart. Her kind,…read morecompassionate, and generous nature is what sets her apart from others. She delivers the highest standard of excellence in service. This is one humane human being with extraordinary heart for her clients and provides exceptional quality performance as well as customer service. I would highly suggest when you have the need of an audiologist, that you give Clear Choice Hearing Clinic, Inc. a call because the results will be outstanding! Here is the telephone number for your convenience: Telephone No: (818) 881-8877.

This place is the best. She gives each clue very personal attention. What more can I say. 5 stars…read moreis all I can do. 10 if I could

Jon Williams, Au.D. was very knowledgeable, kind and sensitive to my needs!…read more I got my hearing aids elsewhere but he adjusted them.

Cherna is an excellent provider and knows what she is doing. I love working with health care…read moreprofessionals who have good bedside manner and are willing to listen to their patient, she is all of that and more, highly recommend coming here for hearing aids, especially Widex hearing aids :)

Very disappointed. My father has hearing aids that he purchased at Universal Hearing. He has been…read morewithout them for weeks because they do not answer their phone. There is no follow up and they have left patients without any way to get help with their hearing aids. No answering machine. No answering service. He was able to get help at Costco. It is sad not to be able to use a local company.

The custom-made ear plugs are a complete scam! Had them done twice and still water kept going in my…read moreear! In fact, it trapped water in, so it exacerbated my swimmer's ear. 150-200$ gone to trash..

Dr. Namazie is smart, well-informed and extremely up-to-date on research and treatments. He…read morepresented me with several options, beginning with medication only. If that doesn't provide relief, there are several procedures to be considered. Of those, he provided percentages of success, important information other doctors don't necessarily take the time to discuss, Beyond his expertise, he has a delightful personality. I left feeling very confident that I'm in good hands.

I've been suffering with a sore throat for a month now and our Dr Shawn Younessi recommended Dr Ali…read moreNamazie and he recommended a lighter antibiotic for me that wouldn't kill my stomach and I already feel better. He was so lovely. The staff were amazing. They saw me within a few days after calling and I'm so glad I went. I'm already feeling better. He has such fabulous energy. I've always had throat and Lung problems and he just was so calming and so perfect with this diagnosis and care

Before coming to Tarzana Hearing Center I had gone to other hearing aid stores but was not…read moresatisfied with the service/results. I resisted hearing aids for many years but Arian was patient and understanding, and showed me how much my life experience would be enhanced with better hearing. I have difficult-to-fit ear canals (narrow and twisted) so getting ear buds to fit into my ears was a challenge, but Arian was able to fit my ears perfectly. I still have difficulty inserting the aids in my ear canals but it is getting easier. I would totally urge anyone with any kind of hearing issue to visit Arian at Tarzana Hearing Center and be patient - hearing aids will take some getting used to but it will definitely be worth it! And Tarzana Hearing Center is responsive to clients' needs; they will find a way to provide whatever hearing aid service you need! This review is from Sandie E.

Thank you, Tarzana Hearing Center. Wow - who'd ever think you go in for a hearing check up and…read moreleave with new family. Arian and Sean made my mom's hearing aid test, purchase and fitting as easy as it could be -- and I don't think "hearing aid for mom" and "easy" ever go together! Mom is a great musician with a very discerning ear. We could not have done it without someone who knows their stuff or be delicate about it. They walked us through the whole ordeal professionally and KINDLY, making us feel immediately at home. They took great care in every adjustment and concern....and threw in few good stories from Arian to take the sting out of the process. What a little clarity can do for a relationship! Everyone benefits. So stop yelling at your loved one :-), go get them checked and enjoy better hearing today!

The front desk reception is EXTREMELY RUDE (it was a male)! Was trying to make an appointment today…read moreand was giving me attitude about everything I was saying. Ended up not even making the appointment. If that's who you have working as your front desk I rather not even see the doctor.

No wait. Great care. My 94 year old mother needed her ears checked. She liver Dr. Armin. Great…read morebedside manner.

The staff were wonderful. The doctor was awesome and so good with my 92 year old mother!! I would…read morerecommend this office in a heartbeat

I went to Dr. Piner/Hearing and Balance Center Encino because he is part of the accepted providers…read moreof Hearing Care Solutions, which provides my HealthNet hearing coverage. Having experienced two months of delays and misinformation from both Hearing Care Solutions and Dr. Piner's office, I was able to get my hearing tested and after my ear-nose-throat doc also got results of an MRI, booked my appointment to get my hearing aids (and making use of my $1,000 benefit for them). However since I am moving out of state, to preserve my benefit I now had to move quickly and had already lost time because of Piner and Hearing Aid Solutions. So what went wrong in all this? Plenty. Even if I got my hearing aids from Piner, because of my move, I would end up losing a full year of "free" servicing and check ups (many hundreds of dollars I would now have to pay out of pocket at my new location). Also, because time had run out (no fault of mine: delays were all on their side), I would lose the opportunity with my new hearing aids to go back to Piner's office for free adjustments - and under the free trial period, swap out my hearing aids for another type/brand if I didn't like the ones I chose initially. But ok, I would have to live with that. But here comes the kicker - a clear breach of my patients' rights, a clear failure to honor the terms of my benefit plan and a breach of contract: because I was moving and already had made clear through Hearing Care Solutions the order for my hearing aids would need to be rushed, Dr. Piner's office decided to "fire" me as a patient: I got a call that my appointment was canceled and I would have to get my hearing aids elsewhere. Of course, I do not have time to make that work before my move (a new hearing test, then the long wait time between a different provider/vendor placing the order for the hearing aids and having them shipped to that vendor, and then finally getting them to me. By that time, I would be out of state - under a different health care plan. Beware: take your business elsewhere. The clear disregard for a patient tells you what to expect if you order hearing aids from the Hearing and Balance Center. Remember what Maya Angelou said: when someone tells you who they are (through their actions) - believe them.