Love the Staff. Everyone is always in a great mood. The person who complained is wrong. And if she had issues then all she had to do was call and the staff would have been more than happy to help. My daughter is almost done with her braces and I will be starting my so soon. Highly recommend this office. read more

Absolutely incredible experience for both me and my son at the Arcadia and Chandler locations. Victoria, Jen, Jade, and Dr.Cox are all so kind and caring, they went above and beyond to ensure our experience was a great one. Everyone took their time to answer all questions and thoroughly explained options. You are truly treated like family at Sonoran Smile. Highly recommend! read more

We have had a wonderful experience. My son's smile looks great, and we are taking his younger brother in for services too. Staff is amazing. We are so happy with them! read more

My daughter just got on her braces today; it was a great experience for her! We are excited to start this journey with the Sonoran Smile staff! read more

Our experience with everyone in the office has been nothing short of amazing. From the moment you walk in the front door you are greeted with a smile from Shala and Liz. Both Dr. Shadow and Dr. Vu are excellent practitioners and very nice. The staff goes above and beyond to help you. The results are perfect as well!! read more

Staff is not friendly, and be prepared to pay if your over 1 minutes late. I get charged for no call/ no show even though I called. I had a crap week this definitely tops it. C read more

I Highly recommend Sonoran smiles!!! They are extremely nice and made my sons experience a pleasant one. He really likes the staff.. they even let him have multiple colors!! read more

Sonoran Smile Orthodontics - Orthodontists Near Me - Gilbert, Arizona

What a friendly crew! I had such a great experience in the chair. My treatment was very clear thanks to the Assistant who prepped my teeth for braces. I broke a bracket within the first week. They got me in on the same day to fix it. I received a call the following day to see how I was feeling and if I needed any advice or help. So helpful and thoughtful. I will be sending anyone in need of ortho care to them! read more

Came in for a consultation this morning and ended up doing braces same day. I had seen a few ortho's for opinions and Dr. Christensen won me over immediately. He is so intelligent and my bite already has a difference from the brackets being put on with bands. Victoria assisted Dr. Christensen through the process. She is very sweet and knowledgeable as well. They both made sure everything was clearly understood and that I was comfortable. Super appreciative for them both , highly recommend(: read more

My kids have been going here well over a year. At first very friendly when got money paid upfront by me and my insurance carrier at the time. When I fell behind on payments, due to being a single mom and Dad decided to stop paying child support, then, Sonoran decided to cancel all Saturday scheduled appointments for my children, knowing I couldn't take off work, being a single Mom and needed those appointments. They said they only give those to their best customers who are paid in full or are current on their bills. I said to them I am making monthly payments as seen below. They then said they put my kids on "maintenance" which I had no idea what that meant, then advised that they check the braces each month but do nothing to further their care, including refusing to replace broken brackets. HORRIBLE!!! Though they have already collected thousands of dollars from me and monthly payments towards the rest, they decided to stop treating my children! I put a post on FB but they deleted it as well as a couple other poor reviews I saw on there before they deleted them too. Feb 8, 2020 SONORAN SMILE ORTHODONT GILBERT, AZ $100.00 *COULDN'T GET AN APPT FOR MY KIDS IN JANUARY.* Dec 24, 2019 SONORAN SMILE ORTHODONT CHANDLER, AZ 50.00 Nov 2019 payment cashed on Dec. 4th by Sonoran Smile $100.00 Oct 31, 2019 SONORAN SMILES GILBERT AZ Card$50.00 read more

Love Sonoran Smiles! My daughter loves going to her appointments. They are also doing a great job keeping us safe and welcoming everyone back. read more

Dr Vu and her staff are wonderful. Both her front office and back office staff are friendly and informative. Dr Vu is wonderfully detail oriented, thorough, kind, and does great work. High quality of care is definitely first on her list. read more

Dr. Vu runs a great orthodontist office. The atmosphere is warm and friendly and the staff are as well. She's seen both my wife and my son. They both rave that Dr. Vu is a great orthodontist. read more

My brother and I both have been to this place as well as a ton of my friends. We all love this place and enjoy how nice and friendly the whole staff is. read more

Everyone has helped me with any questions I have had about my braces. Both hygienists I have had have been really nice.

Worst customer service i have seen. If you are on a payment plan for braces you cant get Saturday appointments unless you pay in full and the put your kids on a maintenance plan. Which means they dont treat them or replace broken brackets. Just clean there braces and send them on there way. When i looked up the business and doctor or the dental board of Arizona i could not find either one. read more

Very friendly staff. They learn your name very quickly. Always having conversations with you. Lots of choices for your needs. Very good with young kids. Free water. Free lip balms. Comfy waiting room. Clean, nice facility.. read more

Sonoran Smile Orthodontics - Orthodontists Near Me - Gilbert, Arizona

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No need to look anywhere else! I seriously LOVE this orthodontist office. Dr. Shadow & Dr. Vu are both incredibly nice & friendly & their staff is exactly the same! I can't say enough good things about them! I was just telling them at my last appointment that I am so happy I found their office because they are by far the best orthodontist office I have ever been to. THANK YOU FOR BEING SO AMAZING! read more

Highly recommend!! My daughter had a great experience. The doctors and staff made the whole "getting braces" process easy. She loved the doctors and the staff. read more

Overall experience was good until, my treatment was completed. They shaped my teeth with filler to make them symmetrical however within 3 weeks the filler chipped mostly out. Keep in mind this was not do you chewing of bitting on anything incredibly hard. I tild them at my follow up and they told me this was just a complementray service to see my dentist. A few months later I was able to follow up with my dentist office. They then informed me of the cost and work and explained, I would need a new retainer as well which, was the significant cost of everything. Though I felt the orthodontistoffice should guaranteethere work I was okay with handling the cost to reshape but not a retainer as they just gave me one. I followed back up with the orthodontist and they again said it was only complementray even though they did the work in the first place which, is now leading to addtional cost not just for the filler but a pricey new retainer, just a short time of them providing me the orginal retainer and this is only do to the complementray service not being so well done. read more

I think this place is great! I just got my braces off and couldn't be happier with my results! Dr.Vu is so friendly and caring and a perfectionist! Which I loved, she wanted to make sure everything was perfect! The staff there is very friendly, they offer great payment options, they send you emails and text to remind you about your next appointment, overall a great experience. Coming from someone who has had to get braces twice in their lifetime (for not wearing a retainer) I highly recommend coming here!! read more

I met with one of the orthodontist here and she recommended to do veneers on my two front teeth and retainers on my bottom teeth. My initial appointment was to get braces and to go from there. Mind you I'm young I certainly do not want my teeth shaved down and the cost for just one veneer is crazy! I have a cross bite and it seemed like she really didn't really care to talk about what can be done to correct a cross bite and I know as an adult it's really hard to correct it. But for a consultation it wasn't brought up and again just went on about veneers. Seems like she has a deal with whoever she does business with veneers because that's really all she wanted to do. Went to another orthodontist and got a consultation and proceeded to go with their services read more

I had done my homework and had a couple of quotes for my kids. I am impressed by Dr Shadow. She told me my options and the kids really liked her and love the staff. We have experience phase 1 with my daughter with another Orthodontist in San Diego & Dr. Shadow impressed me with her knowledge. Their staff makes you feel so comfortable. They are also affordable compared to other quotes I received. They even accepted my insurance to pay a portion and HSA to help pay for the rest. Highly recommend their office. read more

Very nice people that work there. The results have been amazing for my 11 year old's teeth. Plus, the reception room has a free arcade cabinet to play while you wait! read more

IF YOU NEED BRACES OR ORTHODONTIC TREATMENT, DO YOURSELF A FAVOR: stop and look no further, because this place is FANTASTIC. I love this place. I had gotten braces once before at Western dental. My wonderful experience with sonoran smile vs Western dental is on par with comparing a wormy apple to an entire glorious orchard. In case I wasn't clear enough, sonoran is the orchard lol If you choose sonoran for yourself or your child, you will not be sorry. Okay, so why? *They go out of their way to make new patients feel special. *They are flexible and work with you, your finances, and your insurance in a manner that has blown away any prior medical experience. *If you don't have insurance, they will work with you! They also have an agreement with a dentist that treats patients who dont have insurance. This dentist gives PHENOMENAL rates to sonoran smile patients. *They offer Saturday appointments. *The offices are clean, beautiful, and welcoming without the sterility. *They have child centers that give you somewhere you can have the kids while you're getting treatment, or where your child can hang out for an hour before or after their appt so you can run errands. *Your appointments are not rushed. They are patient, will happily listen to concerns, explain what they're doing, and answer questions. They don't rapid fire you through the appointment, they will take the time to do whatever your mouth/appliances need that day. OH and this is a big one: HURT FREE ZONE. Some discomfort is to be expected, but what you DON'T have to expect are nicks, jabs, rushed procedures where they yank, jerk, or pull too hard... Why? Because they pride themselves in their work and take the time to do it efficiently but humanely. *They have a cool point + reward system for kids. *The staff. Oh, the staff. Reception is kind and polite and remembers you even after 2 appts. The assisting staff members are knowledgeable, kind, and a pleasure to be around. (here's looking at you especially, Hannah!) Staff is non judgemental. *They have two doctors, both are kind wonderful people, but I see Dr. Vu exclusively and she is INCREDIBLE. She really cares about you and your treatment, you're not just a body in a chair. She talks to you as a human, and is so supportive and encouraging. She's also incredibly warm and maternal, and just immediately puts you at ease. Her work is brilliant, and her methods are innovative and one of a kind. I truly cannot recommend this place enough!!!! 5 's!!! read more

The office staff is awesome and so accommodating every time I go into the office. Dr Vu is the best... so glad Sr Byatt recommended her to me. read more

I love this office. I have been with them for over two years. Staff and very friendly and professional. Today is my last treatment and now have a better and beautiful smile. Thanks to Dr. Vu and her staff. I will recommend this office to family and friends. read more

Really like the Gilbert office. Space is clean and professional, front office is so friendly and easy to work with. No work was started too prematurely. They saw him for a year as we prepared for braces and didn't start until his mouth was ready. Easy to make appts and we are in and out quickly. read more

I feel welcomed and a part of the Sonoran Smile family as soon as I walk in. They are very detailed and Dr. vu is so sweet and professional. I feel so comfortable with my treatment I just walk in and let them do what they have to do. Thank you for everything Sonoran Smiles read more

We heard of Sonoran Smile Orthodontics through a teacher friend who posted on facebook about them and the great deal they offered. I had planned to get 3 estimates for my daughter but after visiting with Dr. Shadow and her team, I felt confident that it was the right place! I scheduled our first appointment right then and paid in full. I had taken my older daughter to a different Orthodontist and was not fully happy so I am hoping everything will turn out wonderful here. Dr. Shadow and Dr. Vu are so incredibly nice and make you feel so comfortable and my daughter just loves them. The way they give back to teachers is amazing and so commendable, I wish more businesses were as thoughtful as them. The offices are beautiful and clean. Typically we get back right away for our appointment. We are happy to have found them! read more