Dr. Day and Erin went above and beyond to help our daughter. We are a military family who visits…read morehome {Arizona} every summer. My daughter needed her retainer adjusted, and I was looking for a dentist to help us while we are here. I posted in a local Facebook group and Erin responded to me quickly. She said Dr. Day was a veteran and would be happy to help us. Not only did they treat us as if we have always been a patient, we also weren't charged for the adjustment.

Dr Day and his staff have always been amazing, I would highly recommend coming here for ortho. He…read morenot only does an amazing job but he wants you to really feel recognized and appreciated by giving you free goodies and celebrating your completion of ortho. The office is very clean and nice, with a very welcoming feeling when you walk in the door. Once my boys need braces I will bring them here (:

I have mixed feelings about my experience at AO. When I decided to straighten my teeth, I chose…read morethis office because they had sponsored community events in the past. My first impression was that the office had a loud, club-like atmosphere with very upbeat music and a young staff. Everyone was friendly and professional, but the environment felt a bit unusual for a medical setting, and I personally felt slightly out of place. During my consultation, I met with Dr. Larabee, who was personable and confident. He estimated that my Invisalign treatment would take 16 months. I was surprised, as my teeth were not severely misaligned -- mostly mild crowding in the lower teeth that developed with age. He explained that I also had a cross-bite and jaw alignment issues, so I trusted his recommendation and proceeded. After confirming my insurance covered about half the cost ($2,500), I moved forward. The initial appointment involved extensive imaging, scans, and photos. About four weeks later, I received my first set of aligners -- 28 trays to be changed weekly, covering roughly six months of treatment. Attachments ("buttons") were placed on my teeth by his assistants, and staff members showed me how to insert and remove the trays. I did find it unusual that there were no scheduled check-ins during those six months. As a first-time Invisalign patient, I expected at least one progress visit to ensure everything was moving properly and attachments were intact. I was told to contact them if I had issues. Due to unrelated medical appointments, I returned one month earlier than scheduled. Dr. Larabee was not happy that I moved my appointment up, but he indicated my progress was on track. His staff told me I still had about 11 months remaining, which surprised me because my teeth already looked nearly straight. Adjustments were made, including smoothing some edges and creating space between lower teeth to close a gap. New scans were taken for the next phase. When I returned for my second set of aligners, I was given only 9 weeks' worth and told I would be finished with my treatment afterward. This was unexpected given the original 16-month estimate. I did not receive a clear explanation for the shortened timeline. Additional attachments were added (also not communicated at my last visit), and one fell off the same day. The earliest repair appointment was a week later at a different office location, which was inconvenient. Ultimately, my active treatment lasted about 8 months -- roughly half the original estimate. While I was pleased to finish sooner, I was disappointed to learn that the total cost remained the same despite the significantly shorter treatment time. I had only 3 appointments with Dr. Larabee during the entire process. Patients should be aware that the fee is for the treatment plan as a whole, not the actual duration, and additional fees will apply if treatment extends beyond the estimate. I am not happy that I still owe $850 for a service I am no longer getting. At my final visit, the doctor was running about 30 minutes behind schedule. I expressed concerns that my crossbite did not feel fully aligned and his assistant agreed with me. Dr. Larabee said it was related to jaw structure rather than tooth position, but Invisalign should have fixed that issue. Minor contouring was performed, but not to the extent I had hoped for. I asked him to do a little more and he said no, because it wouldn't look feminine. I really like the look of the teeth that are all one length and a nice straight look across, but he wouldn't do that for mine. I was offered a retainer membership plan ($895 for four years plus $50 per replacement set), which also included some teeth whitening gel or the option to purchase retainers individually for $500 per set. I declined. Patients should carefully consider which option makes sense for their needs. My friend, who is a former hygienist, has had her retainers for years without any issues. It would have been nice for them to apply the $850 I owe toward the plan. The office provided a small "congratulations" gift (a bag of candy) and advised me to continue wearing my aligners full-time for another week until my nighttime retainers arrived. This did not make sense to me. Why not wear them only at night? When my retainers were ready, I was required to schedule a pickup appointment rather than simply stopping by, which felt unnecessary. Overall, my teeth do look better. However, the experience was marked by inconsistent communication, scheduling frustrations, and cost concerns. I recommend carefully reviewing the contract, asking detailed questions about timelines, fees, and follow-up care, and making sure you are comfortable with the treatment plan before proceeding. While the clinical outcome was mostly positive, I personally would choose a provider with clearer communication and a more patient-centered approach if I were to do this again.

Amazing Dr. L, amazing and Caring staff. Wait time was minimal. I'll always recommend this office…read moreto anyone needing an orthodontist. They also have the sweetest dogs to entertain my daughter. . And you get ice cream!!

I love Williams Orthodontics. I have been going here for nine years between four different family…read moremembers and the experience has been great from start to finish. I highly recommend them. From the front desk to hygienists to Dr. Williams, it is a great staff with happiness exuding from them. With all the decisions to make in the pre-teen and teen years, make your ortho choice simple. Go with Williams Orthodontics.

This is the best orthodontist I've been to in Arizona. He really takes care of his clients and the…read morestaff is always full of smiles. Highly recommend.

We are on child #2 with braces. We love the ease of getting in and being seen. There is never a…read morelong wait. The hygienists are so sweet. The office staff is the best and so easy to work with. They are always doing fun contests. They have rewards app where kids can earn points to turn in for fun rewards, and we love the annual party at Big Surf. They have a frozen yogurt machine that my kids love to get after every appointment. It makes a pleasant end to every visit. Dr. Macdonald is kind and very professional. He takes the time to talk to me and his patients. The office is decorated in a beach theme and it sets the tone of a relaxed atmosphere. I had consultations with a few orthodontists before we decided on Macdonald. It's a 15 minute drive for me, there were a lot of offices closer to me, but I wanted someone I could trust and the cost of the braces came in $500 less then other quotes we received. It's been 3 years with 2 different kids and my youngest is 7 years and has a difficult mouth needing a lot of work, but I'm so hap

The workers are so nice and they did a job I also love that they are always matching and have such…read moregreat attitudes!

Been coming here since I was 10! The assistants ad well as Dr. Williams are amazing! They 100% take…read moregood care of you!

The experience from start to finish was pleasant for both my daughter and me. She got braces and I…read morehad Invisalign. So this review is based on years of interaction and service from GW Orthodontics. Kristin helped set us up from the beginning with our pricing/insurance, and everyone else has been nothing but friendly and helpful as well. The staff and docs have been gentle with their care, and I highly recommend Williams Orthodontics!

I have two daughters who transferred services from the West Valley and Young orthodontics has been…read morea positive and professional experience. Having worked in the medical field I understand when transferring to a different orthodontist office there is always a greater cost because of patient plan, consultations x-rays etc. As a parent who has just completed orthodontia work as well, my two teen daughters have received excellent care and the skill of the office staff has been phenomenal. Dr. Aubrey Young is knowledgeable and I would highly recommend her. Well other offices may be "cheaper" you'll get what you pay for and will not receive a comprehensive treatment plan.

I went for the braces and am being wowed by the way they embrace their patients, even more. Thanks,…read moreMarne, Kelsey and Jamie - these are among the first smiles that greet me on any given visit. Their upbeat energy is appreciative. I've been wearing braces since April 2018 (6-months to date) and the journey has been quite pleasant. Yesterday I approached Dr. Young with an issue: my braces were installed on a plan to have double jaw surgery in 8-months and I have had a change of mind. I wanted to know what my options were. I didn't know how my change of mind would be received or if Dr. Young would have even understood my reasons why. To my surprise not only did Dr. Young understand me completely, but she walked me through an alternative process to achieve the same desired effect - a great smile. I'm in! I slept like a baby last night feeling less stressed and more impressed with the customer service and care at my Orthodontics Office. They listen and it feels like love.

First I want to say a BIG thank you to Dr. Richard Michaud and all the wonderful staff from the…read morefront desk to every assistant in the office. They have wonderful customer service skills and so attentive to the children. My 5 year old (he was 4 at the time) needed 4 root canals and I was terrified. They explained the whole process to me and my son, they were understanding and answered every question that my husband and I had. I thought for sure my son would be scared of the dentist after his procedure but it was quite the opposite. His 6 month appt he was excited and ready to go and play with the iPads and get his prizes. He then had to get 3 teeth pulled because his other ones were coming in fast! We just went today and they were amazing again! I had a few billing questions from the last appointment and they took care of everything right away (no attitudes or blaming) he's feeling great and they even put his teeth in a treasure box for the tooth fairy! Bring your children, you won't regret it!

Dr H is an amazing dentist. She took the time to listen and explain the procedure both to me and my…read moreson. She was gentle, quick, and thorough. My anxious son will be going back to her!

I can't say enough great things about Dr. Judd! I started my Invisalign journey in Georgia and…read moremoved to the area in the middle of my treatment. I was a little nervous about switching providers but Dr. Judd made the transition seamless. He had an office in Queen Creek where most of my appointments were held, but sold that office in 2024 shortly after I completed my treatment. I visited this Mesa office several times for scans and a follow up after the other office closed. He took the time and care to evaluate my case and gave me his honest, professional opinion. He recommended switching to metal braces for my lower teeth as it was the better and more effective option for my needs. Invisalign just wasn't going to get the job done the way we had hoped. He was also upfront about the fact the due to my past dental work, my smile wouldn't be "perfect," but he made sure I was truly happy with the end result before completing my treatment plan. Dr. Judd is kind, thoughtful, and passionate about what he does. My husband and son also transitioned their treatment plans to Dr. Judd shortly after I did, who also took great care of them. We're grateful we found Dr. Judd!

Very disappointed and concerned about the lack of professionalism and integrity from Dr. Jason…read moreJudd. Work quality went downhill after his partner left. The practice now seems to be focused on economics more than it is focused on patient care.