There are a lot of companies with similar names, this is for Sonoran Landscape Design in Mesa.
It's been a couple of years since we spent $13,000 with Sonoran Landscape Design and I should have written this review a long time ago. Basically the job that he did for us was worth about 1/10 of what we paid. We paid to have irrigation done in our backyard because we have real grass. It was not done properly. The irrigation can't handle the grass so every year we have to come up with a solution. The subcontractor that Jeff used is honest and told us that they cut corners. So now we are paying the subcontractor directly to redo our irrigation.
We had a travertine patio done also. I recently found out that the travertine that was installed is from at least 3 different color palates. It is most likely scraps from other jobs that we paid full price for. Our job was done during Covid and I'm sure travertine was hard to find, but the fact that he never told us we were getting scrap travertine is so deceptive. It is cracking and falling apart and should be guaranteed, but they won't stand behind it.
Every single tree, bush, flower, and I mean literally every one that they planted died within a few months. They give you a short warranty period and then won't stand behind their work.
Weirdly, they said that the business had been sold since we had our work done. This was said via email. When we were speaking with a pool company that works with them, they said Jeff Held is still the owner. Another lie.
I have heard from other neighbors that used him and were happy with the work that was done, so I don't know why we were so mistreated. We are pretty easy to work with and just ask for honesty and communication. We got neither.
Stay far away from this company. Beyond disappointed in their customer service. read more