I hired Outside Living Concepts to complete my landscaping project in May 2023. Unfortunately, the drip irrigation system they installed has become a major issue. Just this summer alone, I've had to repair and replace nine separate sections of the drip line due to leaks. At this point, I've replaced roughly 50% of the entire system myself. What concerns me most is that every leak has occurred in the same type of tubing, which is visibly worn and deteriorated. I even cleaned sections of the removed tubing to make sure dirt wasn't making it look worse--the material is simply degraded. For comparison, I installed another drip irrigation system line in 2021 using different materials. Despite being about two years older than the system installed by Outside Living Concepts, it has experienced only a single leak. I understand the project is now outside of its warranty period, but I don't believe a drip irrigation system should experience this level of failure after only a few years. The amount of time, labor, and money I've had to invest to continually dig up and replace the system has been extremely frustrating. What has been equally disappointing is the follow-through. After discussing the issue, the project manager told me they would send a crew out to repair the next leak. Just two days later, another leak occurred. I immediately reached out, but now two weeks have passed without anyone coming out or any meaningful follow-up. I'm sharing my experience so others can make an informed decision. I had hoped for better quality and, when problems arose, better customer support. Based on my experience, I can't recommend Outside Living Concepts. read more

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Fernando and his work crew did a fantastic job brining my backyard vision to life. I was impressed with Fernando's ability to quickly create a design for the space at hand. Fernando was enthusiastic, responsive, and attentive to timeliness. He and his crew addressed concerns that were brought to him without apprehension. Everyone I encountered throughout the entire process was courteous and professional. I could not be more satisfied with the outcome. I would recommend this company for a variety of backyard and landscaping projects. read more

My mom had pavers put in as a patio and walk way down the side of her house. Fernando and his crew were very professional and friendly. They did a fantastic job. read more

Outside Living Concepts - Landscaping Near Me - Phoenix, Arizona

Fernando Mendoza is AMAZING. I had my entire property landscaped and he managed every crew perfectly. His design is incredible. Could not be happier with his results. Thank you Fernando read more

I contacted 4 different landscape design companies before making my decision to go with Outside Living Concepts. Although they were not the cheapest bid, they were also not the most expensive . What reassured me that I was making the right decision was the landscape designer we were assigned, Reid. His communication was constant throughout the entire process, and even helped us get HOA approval with his 3-D design. My wife and I are so happy with the way our yard looks that we have already agreed to host Thanksgiving dinner this year. I mean why not? Our yard is now perfect for entertainment. read more

OLC recently built a beautiful backyard for me! Travertine, custom fire pit, grill and hot tub platform. Incredibly detail oriented and great communication along the way. A few of the travertine pieces didn't look great so they replaced them immediately.they took care of all permits required and completed the project in a timely manner. I interviewed three other companies and found OLC prices to be competitive and I'm completely satisfied with choosing them. read more

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From designer to contractor to accounting, OLC was so easy to work with and we love our back yard!!

Outside Living Concepts did a tremendous job building our dream outdoor kitchen. After contacting them, they connected with us the next day and we met with the designer, Fernando, that same week. In under a week's time, we had a fantastic design. The crew were efficient and worked tirelessly each day. They were very responsive to any questions or requests. We are so very happy with the finished results. I would recommend them for their quality and the pride they take in each project. read more

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Outside Living Concepts was responsible for the design and installation of our landscaping and Pool remodel. It took over a year. We endured many no show appointments and communication was often nonresponsive. We had family in from Colorado for Thanksgiving and the pool had just been completed the week before, and nothing worked! They hooked up the gas heater to an abandoned gas line and never tested it! They overlooked replacing the wiring and pool lights so they had to tear up the new travertine to run the power to lights. When the ground settled I had to hire someone to come in and repair it. The descents were designed to be a 3 sheets of water pouring into the pool but they lamely dribble and are an embarrassment! Many of the plants they installed died the first summer and although Todd kept saying he was taking care of it, it never happened. I would really discourage anyone from using them. The only time they are responsive is when it is time to pick up a check! Gary H. read more

After comparing top Phoenix landscaping design & build companies, we decided to go with OLC. My project was very complex involving a complete re-design of our back yard. This included a new installation of a pool baja shelf, custom fire feature, new pool tile & surface, new pool decking tile, and installation of a massive outside living area that included a lounge area, gas BBQ, Green Egg, sink and refrigeration. Their attention to quality was impressive across every aspect of the project. I'm an extremely detalied person and OLC was accommodating letting me be an active part of the process. Curt, Reid and the crew provided consistent communication along the way - especially when any problems surfaced. They exceeded our expectations and we couldn't be happier with the final result. We absolutely love our back yard! read more

Extremely satisfied with outside living concepts. Curt's attention to detail, communication was fantastic. Couldn't be happier with the end product. read more

Hired them to remodel my pool and deck took almost 6 months. They were very good at picking up progress payments but very poor at customer service. I had countless no shows from this company and when I texted Todd about it he would just give me excuses. They also used a lot of flaky sub contractors who did sub par work. I would steer very clear of this company. Will not use again. read more

What a great company! I would, hands down, recommend to all my friends and family. I was originally just getting quotes and exploring options for a few projects I had been considering and my designer really brought me into the light about how much I could benefit from the services of this business because of their knowledge and expertise about everything I was needing done and my options for what would be best for me. To top it all off their existing work was just remarkable. When it comes to rebuilds and remodels I am extremely apprehensive because there's a lot of money that goes into these types of projects and within the first 20 minutes they disarmed my apprehension and I knew they were steering me in the right direction. They made sure I knew I would be getting my money's worth and if I ever have another project Outside Living Concepts is definitely the first place I plan to give a call. read more

I used this company OLNY based on a friendship between my wife and the owners wife; WHAT A MISTAKE. This company did the typical bate and switch! Cost me 18K to get LOW GRADE material and work commitments that were never met. I had a complete irrigation/drip line replacement that lasted roughly 16 months. They installed the cheapest main drip line in existence and quoted me top grade material.....WRONG! DO NOT TRUST THIS COMPANY!!!! Nothing but LIERS & LOSERSERS!!! ONLY GET THE WHOOL PULLED OVER MY EYES ONCE!!! DO NOT GO THERE!!! TIM TAPIA 602-919-8362 read more

Derek and his crew were amazing to work with. From start to finish, there was constant communication and quick response to my numerous questions. OLC installed a travertine patio, bonfire pit, artificial turf and resurfaced my pool deck. The time and quality they did it in exceeded my efforts. Great company to work with, highly recommend if you are looking for work done read more

Prompt to respond, but the rest lacked attention. The designer showed no interest in what I wanted for a backyard kitchen/bar. Provided a design that would not even fit the designated area. The columns took up one fifth of the total width available. read more

Look no further for a great landscaping team! Derek was our project manager and went above and beyond to take care of every detail and adjustment along the way. We appreciated the excellent communication every step of the way, too! Noe did a great job leading the construction team! We absolutely love both our front and backyard and would recommend using Outside Living Concepts for any of your landscaping needs! 5 stars! read more

Called to get a initial estimate of how much to remodel a section of our yard. Told the guy we were open to a variety of ideas as to what we could do back there, and said we were flexible with what the budget was based on what we could come up with. He said to send him some pictures of what we had, which I did the next day. Then followed up with him because I hadn't heard back in anyway and wanted to make sure he received my email etc. And told me based on their minimum and "other factors" they wouldn't even give us a bid or estimate. Must not be in the business of making too much money, customer service or friendliness based on my call with him. Wouldn't hire these people. read more

We recently used Outdoor Living Concepts for our backyard project. Derek was very responsive, knowledgeable, professional and personable. We now love spending time in our backyard. It was even done in time for us to use the beautiful fireplace which is now the backyard focal point. We highly recommend Outdoor Living Concepts and Derek. read more

Outdoor Living Concepts upgraded our back yard, and we are very happy with the result. From Design, to execution, to the eventual outcome - all of it was first class and an enjoyable experience. Speaking of experience, we had a great crew of folks - beginning with our Designer - Fernando. For Fernando, it doesn't come across as just a job, he truly loves what he does. He's genuinely excited for any project - smaller scale to large. Every step of the way was fantastic - and he also came to the Nursery and helped us choose our plants and trees, and he was nearly giddy with excitement about what he was thinking would work for our back yard. Great design and a very special person - that's Fernando. George was handling the project and he was always helpful, positive, and responsive. Another great person to have. His crew did a great job. George made sure that Fernando's design came to be and that it was quality work. Exactly what you want. Regarding the process, I'll start with this - be patient when doing a project like this. Outdoor Living Concepts has many projects - each one is important and I suspect they treat each customer that way too. When it's time for your project, you will get the individual attention and focus. Same thing for warranty stuff - it needs to be scheduled, and sometimes it might be a couple of weeks. Be patient - the reward is great. Yes, we did run into an issue. We found out on a Friday that our very large spa would need to be delivered on the following Monday morning. The crew had not fully prepared the spot where the spa would land in the back yard, and in our front yard, they still had pavers, sand, etc, that would be in the way of the crane. I was frantically calling everyone and even reached the owner Curt. Curt, George, and Fernando all made the effort to get some of those tasks done over the weekend, and they had the crew arrive around 4am-5am on that Monday morning to get the rest done ahead of the spa install. Great teamwork and effort, and I was very appreciative. If not for this issue, I might not have ever spoken to the owner - Curt. I'm glad I did, because I see where the DNA for Outdoor Living Concepts comes from - an owner who really cares and truly wants customers to be happy. Thanks Curt! One of our trees died and a few plants. No problem at all, no arguing, no questioning, they replaced them under warranty. For our part, we waited until the 3 months was up (as they recommend) and then called and worked out the scheduling for the warranty. I did get a second quote from another company, which came in slightly higher, so we were happy with the price. Overall, I am extremely happy with the experience, and I would not hesitate to have Outdoor Living Concepts handle my next project. Highly recommended! read more

Proceed with Caution. I was excited to work with this team, but my excitement diminished from the first phone call. The owner, Curt, made a comment that they don't make money on the design aspect, that they make money on the installation. That made me question the level of customer service right from the start. 11/24/2021 I then met with a designer for the second time, who was just about spot on with what I am looking for, but was vague with some details. I don't know about you, but when making a large purchase, I want to know exactly what I'm getting. After asking a couple questions, the designer pulled the sales tactic of "you can make the check out to...". That stopped me right in my tracks. This is the second time I have met the designer and the first time I saw a drawing for me to review. I was hesitant and mentioned I was not ready to write a check. The designer came back with "you can post date the check if you want". I felt the sales pressure to sign a contract that day and put down a deposit. Keep in mind that I just received the drawing and have not reached out to my HOA yet for approval. We all know how some HOA's can be and I didn't want to run into a situation where I would need to invest more money to change part of the design. A couple weeks later I received a couple text messages form the designer (12/11 and 12/15). The message on the 15th stated they were changing their pricing in 2022 and that I needed to sign before the end of the year to keep the same pricing. I didn't respond the them at first as I was dealing with the loss of someone very close to me. When I responded on the 17th, I mentioned that I have not yet heard from my HOA and mentioned I put everything to the side while I was (am still am) dealing with my loss. I also asked a question about the design just for clarification. The designer responded on the same day and answered my design question and then said "Please let me know if you would like to sign this Saturday, tomorrow, because I'm leaving to Disneyland for 2 weeks and I'll be back until the first". There was no customer service there. No "I'm sorry for your loss". Sign tomorrow or prices will be raised. I was in Sales for a long time and never pushed a client of mine like this to sign a contract. Sign tomorrow or lose out? That was a let down. I'm so glad I never signed a contract with them or gave them a check (post-dated or not)! read more

"Exceeded our expectations" best describes our project. Curt Havens' enthusiasm is backed by real substance. We have never had a more "hands on" designer/owner. He was fun to work with, listened well, & met our needs with an affordable BBQ/bar design. His construction team was prompt, courteous and true craftsmen. We were looking for someone to handle our project and found a company we can trust well into the future. We can enthusiastically recommend Outdoor Living Concepts...and we rarely make recommendations. Les & JoAnne D. -- Sun Lakes read more

We hired OLC Labor Day weekend 2019 for a backyard remodel. We wanted a patio build onto the house with a fire pit off the patio and desert landscape installed. We were told the project would take approximately 4 weeks to complete but the actual timeline was closer to 9 weeks from start to finish. The work turned out great, we were very impressed with the outcome but the lack of communication on the timeline, changes made to the plans without telling us, and the fact that the painter (Dave Logue) still hasn't come back to touch up the final parts of stucco (over 2 months after the project was complete), is very frustrating. We are understanding people and definitely know that timelines are hard to stick to in construction but the frustration comes from the lack of communication. - They planned for 4 pillars on the patio design but only dug 3 holes because the city approved 3 instead of 4 pillars. Totally fine, but send us a text message or email so we don't think the crew is making a mistake. - The patio was supposed to have 2 walkways that connect before going to the fire pit, but they did 2 walkways to the fire pit. Again, probably looks better this way but would have been nice to know in advance. - Your team is overbooked and can't get to the project until later in the year, we UNDERSTAND IF YOU SHARE THAT INFORMATION. But the entire time, we were not told anything and just left wondering when our backyard will be done with construction. The best part though, our neighbors behind us, contacted the same company and had the EXACT SAME patio installed in 2-3 weeks time when we had to wait 9 weeks for ours to be completed which it still isn't because we can't get the painter (Dave Logue) to come by and paint since he's already received his cut of the money. If the communication and helpfulness of the team would have been better, this would have been a 5-star review but the fact that we still can't say our backyard is complete after 4 months, it's very irritating. read more

Scheduled appointment with Anthony, he came out told him our ideas, told him we had a budget of $50,000, he took measurements, said he would get back with us in a week. Still haven't heard from him, talked to the owner, he said he would find out what was going on, haven't heard back from him, something fishy going on with this company, be careful. read more

I had an outstanding experience working with Outside Living Concepts. Lee Eriksson was out to see me just a couple of days after I reached out to them...and I have been incredibly pleased. From the first interaction, I knew it would work out just fine. Lee listened closely, had awesome ideas, and drew up an outstanding plan very quickly. While my project ended up being expensive, the costs he quoted were very reasonable for the scope of work. The best part is that it was an all-in deal, with construction, masonry, plants, and artificial turf. And each piece was done exceptionally well. Were they perfect? Absolutely not - no contractor is. We hit the same snafus in scheduling and materials availability as any other project would. But Lee was flexible, creative, and responsive throughout. While it may have been frustrating to some, I was just glad someone was there to help make it all work out just fine! I've had experiences where that wasn't the case over the years, so I really appreciate it now. Would I use them again? Totally. Uber responsive, high-quality design and construction, and dedicated crews. Plus the price is appropriate for the level of service you get. read more

My wife and I wanted to give our backyard and front yard a new look and outside living concepts was our first call. After getting a few quotes from some other companies we really liked the ideas and price that the project manager Todd Comin gave us. Todd was able to come up with a beautiful design that fit our overall plans as well as our budget. Throughout the process he was informative, communicative, and accommodating to any changes we discussed with him. I would hands down recommend this company to anyone looking to have landscaping work done to their home. Thanks Todd for all your assistance and ideas, our yard will never look the same. read more

I had an urgent need for a complete re-landscape/hardscape of my townhouse courtyard. After being strung along by another landscape architect for 2 months, Kurt Havens responded to my email within a day, set an appointment, showed up with ideas and the project was under way. They went the extra mile with both quality and service, explaining things to me, respecting my HOA requirements, and transforming my courtyard into a beautiful place to sit, relax and entertain. I highly recommend this company--no project is insignificant to them! read more

Lets see, scheduled appointments with Lee Eriksson the project manager - at least 4 times, which he cancelled each time last minute, really rude and not very professional. If this is how you treat potential customers, I can only imagine how non responsive you would be once hired. read more

I contacted Curt, he called me back the next day and asked me about our project. His second question was "What is your budget?" I explained around $10k, but that I understand it may end up being more. He said "$10k is our very minimum and anything less is not worth our time, we don't make any money off a project like that." Well not the most professional way to have said that, but fine... I stated we were content to pay over $10k but that's what we were looking to start off around. We were looking for grass, a fire pit and some walkways and border, no pool or BBQ, etc. He told me a few more times that it may not be worth his time and anything less than $10k wouldn't be. I wasn't sure why he kept saying that because I told him we were willing to pay $10k and up to $13k... Anyway, he made me feel like I was wasting his time but said to send pics and measurements anyway, which I did. To which he replied he declined to bid the job. If a $10k job isn't worth your time, fair enough, but find a way to be a little more professional. read more

We gave Curt several different pictures of backyard ideas that we wanted to combine into one beautiful backyard. We got exactly what we wanted and our back yard is picture perfect! The crew was extremely polite, helpful and detail oriented. read more

They did an excellent job on installing my outside BBQ island, a gorgeous fountain, and updating lights and watering system. They listened to what I wanted then not only captured my vision but exceeded it. They were very good to work with. George kept an eye on everything and went above and beyond my expectations. read more

Be careful ! They tried overcharging me over $2000 until I caught the mistake and brought it to their attention. Also, when they tied into my water line for the drip system, they cracked the existing pipe. Not until several days when I noticed alot of standing water in my front yard did I discover what they had done. They refused to fix it. They said it was already broken. So take my advice Be Very Careful if you are considering them to do your landscaping. read more

We hired Curt, Outside Living Concepts, to remodel our backyard. He and his team did an excellent job, they pay close attention to the details, they are easy to work with, and the project was completed on time and within budget. At every stage of the project, Curt met or communicated with us to make sure we were all in agreement and there were no surprises. I highly recommend Curt and Outside Living Concepts. read more

Outside Living Concepts recently completed a large project: completely rebuilding our back yard (except for the pool and spa). WOW! What used to be a dull, outdated, blah back yard is now a showcase. OLC built us a new fire pit, barbecue island, gorgeous water feature, an incredible pergola and beautiful pavers. The pergola in particular has been not only beautiful, but also functional. I provides shade over the pool very early in the afternoon, which will keep the pool water from getting too hot during the heart of the summer. We don't have to pay to vacation at resorts any more because we have our own! Oh - and OLC's planning process before the project was amazing. They never tried to force us into a decision, but were very helpful in making suggestions and letting us know what options were available to attain our objectives with the remodel. My wife and I recommend OLC wholeheartedly and enthusiastically. This is a project that works perfectly for us. Mega-thanks to Outside Living Concepts! read more