Was very worried to come here because of the other bad reviews but was pleasantly surprised with…read morehow fast and good they did at getting my blood. I have really bad veins and the woman who helped me was fast and kind and got me done with one poke! If you make an appointment it's not a bad wait. Waited probably 10 minutes and was out in under 20 min. Very happy with the service

MAKE AN 8AM APPOINTMENT A MONTH IN ADVANCE. Get there at 7:30 AM. There will be a long line. They…read moreopen the door at 8:01 AM. Go straight to the front desk and politely tell them you have an 8AM appointment with fasting labs and bloodwork. Show them the order paperwork and your insurance card. I was out of there 12 minutes later. 20 people were in the waiting room when I departed.

Very nice group of girls. Got my test and results fast! Highly recommend coming here for a covid…read moretest

This location has improved their practices and my last 2 visits have been smooth, no long waits, no…read moreconfusion. I appreciate the changes. The employees are always kind and efficient.

I am absolutely livid. I checked in at 2:00pm with their iPad system thing. Everything went…read morethrough. Then after 50 minutes I noticed other people coming in after I had arrived. Turns out their system is faulty and instead of saying sorry and pushing me ahead they put me back in the queue. Asked them to check the cameras. She gave zero shits and it's hands down the worst experience I've ever had in one of these places. Their signs say they'll be back but she told me this is how we check in. They don't do desk check ins apparently.

I needed get labs but I'm so busy and when I tried to book at Sonora or Labcorp for an appointment…read moreon a Sat when I can do them, all booked up. This company came out the same day on a Sunday and got my labs!!! It was great!! Wonderful service, even if my insurance doesn't pay for them to be the middle man for my labs, I don't care, it's worth it to me!! I'll use them again!

I have used this service for over a year now to complete monthly blood work for my elderly mother…read morewho has dementia and lives in an assisted living facility. Mom does not usually do well with procedures and doctor visits in the morning. 1st Choice is aware of this as we have had at least three discussions about it over the past year. Recently the scheduling process has become even less customer friendly. Following is an example of how they operate: Yesterday mid day I received an email stating Mom's blood draw was scheduled for noon today. Then at 4:25 yesterday afternoon I received another email and text stating the appointment had been moved to 9 am. I immediately called and the phone was answered by an unprofessional sounding young woman who took over 10 minutes to locate the appointment. She then informed me it was too late to change it. I told her the 9 am time would not work and why. She said she'd send a message to someone (not sure who). Subsequently I texted, called, left a voicemail message, and sent an email requesting contact. No response. Fast forward to this morning. At 7:39 I received a text stating the technician was on his way. 30 seconds later I received a text stating work was finished. I immediately called and left another voicemail asking that someone contact me about scheduling. No one has. So to recap: this company scheduled an early appointment for the next day. I called within 15 minutes but they refused to change it, even though the time scheduled was their mistake. Then they showed up unannounced almost 90 minutes earlier than that! Wow. I've given this company 2 stars only because so far they haven't screwed up the actual blood draw. But as far as scheduling is concerned they seem to care more about their own convenience than that of my Mom. They literally just show up whenever they want.

My Tech was kind, sweet, professional and did a great job drawing my blood (today). The…read morereceptionist also had great energy and customer service skills, they made me feel very welcomed and cared for! 5/5

Website says they are open till 2:00 on Saturday. It would be nice if they mentioned that they only…read moredraw blood until 12:30.

I have to take a minute to highlight this place for blood work. They are located inside of the…read moreSafeway at 32nd and Camelback. You must book an appointment thru their website- no walkins. They are incredibly prompt (much appreciated since I'm normally fasting and HANGRY when I arrive.) The best thing for me is that these folks know what they are doing. I have tiny veins and they never struggle with the draw. Results are typically done within two days and if you sign up for their portal, you'll get an alert when it's ready. Bonus is there is a Starbucks in the Safeway too so you can go straight to breakfast!!

I've come to this location twice in the last week with an appointment each time and both times the…read morestore was opened late/not staffed. The first time I can give some grace, but this happening twice a week apart is clearly a larger problem. I would avoid this location.

I would love to fund a way to contact the company about the tech they sent out this morning to do…read moremy labs. I am someone who has extreme medical anxiety so every year I have someone come out to my house to do my blood draw. I cannot say enough good things about this tech. She was here literally 5 minutes .... and it was so super easy . I so appreciate the fact that this company offers this service !

Unbelievable. They rescheduled my first appointment without asking me. I now had Saturday from 5-7,…read moreand nobody showed up. No text, email, or phone call. This is the most unprofessional company I've ever dealt with. I now have to dispute the $99 charge on my credit card because I don't want to call them or deal with them. I've fasted for over 18 hours, I have a headache, and I put off a lot of things I needed to get done because of this. Very, very unprofessional. Slightly tighter if you want to post it: Unbelievable. They rescheduled my first appointment without asking, then no one showed up for the Saturday 5-7 slot they gave me. No text, email, or call. Most unprofessional company I've ever dealt with. I'm disputing the $99 charge because I refuse to call them. I fasted over 18 hours, I have a headache, and I put off things I needed to do for this. Completely unprofessional. Update: After sending an email asking for a full refund and letting them know that if I didn't get one I would file a dispute, I was surprised to hear back within an hour. I also complained about their service. They responded that it would take 3 to 5 business days to get the funds back, but they never apologized for not showing up. This place is very unprofessional.

I have been participating in studies at Bioscreen for several years. They have product tests for…read moreboth men and women. The studies vary in pay, depending on the number of visits and time involved. The staff at Bioscreen are friendly and professional. They keep the appointments moving to the best of their ability. Highly recommend as a way to make some extra money.

Most times I come here I am treated as an equal client and for the most part with respect. But…read morethere is one employee that I have to say I don't ever like being around because no matter what study or time of the day I come in she's very huffy and puffy in her demeanor towards me and always seems like I'm annoying her with any questions I may have. So I simply don't talk. But today most of all was the worst time I have EVER gotten treated! I went in and she checked me in then when I was called back everything seemed fine and I got to have a conversation with another of the lady employees I am always happy to see until one of the clients and that specific employee that has no patience for me it seems and even my one I get along very well with cut me off mid sentence of her & i's convo and I just went right on to my phone and got quiet and felt so very disrespected and hurt feeling wise like nothing I said mattered. So long story short be careful how much you open up to conversation wise or how happy you walk into bioscreen cause I sure as hell left today hurt and feeling belittled and the rest of my day was terrible and I went home and had a short cry moment asking why am I not good enough? Or why are the stories and things I have to say not important :(

As a LGBTQ... on PrEP Don't recommend going here if you take…read morethe SAAT BCBS Program or getting 3 month Lab work done or they use of Sonora Quest Labs. CAN Comm. Health was suppose to pay my lab work. On two occasions I had to pay for my Labs after CAN was suppose it take care of Lab work they didn't. I got turned over to collection agency by Sonora Quest for the lab work bill that I was not responsible for. CAN want refund your money. Never again will I deal with this Non Profit Shit Hole.... Dr. Mark and Jackie the tech nurse is awesome tho. It's the front office and Eric that is my problem. Eric is a piece of work. His word is useless... Go somewhere else for your needs for LGBTQ Lifestyle. Sincerely, J. C.

Has been a great experience overall with caring and helpful doctors and staff. Thank you all.read more

Sonora quest is the Greyhound bus station of medicine. Doctor's orders for lab work for my 89 year…read moreold mom. First the sheet witnsomoeaquest labs is printed out in font smaller than the back of your credit card so visually impacted can't possible read it. Next hearing imparedust try to call to make an appointment. The system is set up and designed so you can't talk to a human. Wait all day if you want listening to rap music on hold nope nobody ever gonna answer that line homie. So I'm in the technology industry so only last hope is online registration. I make an appointment for 9 am. We arrive early you have to register yourself in. No manner of log in information will find the registration. Oh you have no appointment. Really? Here is the printout that confirms that I do. Well it's not on my list on the clip board so you don't. Ok so it's like a train ride through india in the lobby. Lady makes a walk in appointment and here we sit. Your time and experience are of negative value to this clown bus of an excuse for a medical facility. If there were alternative options I would use them. But Sonora quest have bought up everything that's not Sonora quest just about so no choices. If you want to see what medicine is like in a 3rd world country you don't have to travel just come here. Locations? It doesn't matter they are all equally as bad no matter what one you choose.

As a favor for the elderly Duet:Partners in Health and Aging neighbor I transport to medical…read moreappointments, I agreed to schedule her lab appointment for her prior to her doctor's appointment. I am fairly adept at navigating online appointments and even better at talking to humans on the phone BUT found it nigh unto impossible to do so (3 days in advance, I might add). In desperation, I resorted to scheduling an appointment for myself (to reserve the time) and leaving a note that the appointment was really for my Duet neighbor. There were many attempts to reach a human by phone, to leave notes online, and to calm my increasingly anxious neighbor. WILL WOODER, supervisor, to the rescue!!! The lab ultimately gave me the Supervisor's number in an attempt to facilitate this appointment. He reassured me that she DID have an appointment, that he would try to be at the lab when we were to make sure all went according to plan, and, when we stepped through the door into the waiting room, WILL WOODER was at the reception desk, smile on his face, making everything all right! He even took the Duet neighbor's information and created an online account for her so I (or one of her daughters) could schedule future appointments with ease. Thanks Sonora Quest Laboratories for the service you perform and WILL WOODER for going several extra miles to help the nicest "little old lady" and her driver. You are our hero!!