Came in for a DOT testinf. Just a routine thing for us CDL drivers. They do multiple different…read morekinda tests including DNA. This place is super fast and clean. The staff are professional, kind and you definitely get seen and not just treated like a number. I was in and out in under 30 minutes something some other places I've been wouldn't be able to do in their wildest dreams.

Went there yesterday for a drug test. Fast as advertised. Polite. Efficient overall. Can't…read moreimagine being happier with my visit.

Came here for an employment drug screen. The hours posted online and on the door say 8:00AM-3:00PM…read moreand that they're closed from 12:00PM-12:30PM for lunch. I got here at 11:43AM and the door was unlocked, the door from the lobby into the back was left open and no one was up front. At about 12:01PM the lady came back and was like, "How did you get in here?!" I must have scared her because she wasn't expecting someone to be in the lobby. She did my drug test despite it being her lunch time. She was really nice and called me "babe."

Waiting for 3 hours and still waiting. Disgraceful. Currently 27 people waiting with only 9 chairs…read moreand a waiting area that can't handle this many people. Only one employee working. She is checking people in and performing the lab tests. ONE SINGLE PERSON DOING INTAKE AND TESTING. There must be some regulation concerning this situation and I'm going to find it.

I came in thinking I had an appointment today, it was actually scheduled for Thursday(completely my…read morefault) and we were having trouble interpreting the tests my doctor ordered. Allison and Cheryl worked so hard to contact my doctor, look up the correct codes, so I didn't need to come back Thursday. Allison, Cheryl, and Don went above and beyond for me, and I am so grateful. I'm chronically ill and get blood draws often, so I will be going here from now on, no matter how long the drive. Thank you so so much, from the bottom of my heart

The fact that you are the ONLY one that requires an appointment even when your lobby is not full…read more What happened to customer service and patient care??? The employee at the window while pleasant, was not able to find resolution for people other than redirecting people to other facilities. Also, your sign should be in front of your office rather than in front of your front window. It would prevent the patient from feeling uncomfortable by NOT SEEING YOUR SIGN It appears your other facilities are unaware that you are an appointment only facility. Also, your facility always seems to be behind.

Quick check in at a kiosk, big waiting area with plenty of seating and very friendly staff! I had…read morean appointment and was in and out in less than 15 minutes. Great appointment and people.

My doctors office has faxed an order 3 times and Sonora Quest still doesn't have it. Last week I…read morewas able to talk to someone who told us they had the order. When my husband showed up at the lab they said they did not have it. It does not show up online. It's impossible to get through their voice response system. It simply does not work no matter what number you press. Trying to save a trip if they, again, do not have the order. This customer service is abysmal.

Both my husband and I are patients here. From the front counter staff to the doctors and nurses in…read morethe back--these folks are top notch. Highly recommend.

they failed to refrigerate my sample and are blaming labcorp, have offered no even percentage of a…read morerefund, and double down on how they made no mistake. I can't even go get it redone for a month because it was a hormone sample. they screwed up and keep swearing it's not their fault.

Book an appointment if you wish to access this facility. I came in as a walk in. I should have left…read morefor my xray a long time ago but I think I was too optimistic. I came in at 11 am. It is over an hour an a half now. I was 15 in the cue, went down to 3, then back to 9, down to 2, bumped to 3 again. Make an appointment and even those who did had to wait a very long time. Once I was taken in, Nathan was amazing and brought in the team lead, Esmeralda who got it flowing the first time. I was going to give this a one star but to be fair, they are now a three. They were understaffed.

Women with attitude and nothing is their fault. Going through system updates and lost my standing…read moreblood work orders. Said it was the Dr fault. Called the Dr and they've complained multiple times to their Sonora Quest rep and nothing has been done! I wish there were alternatives. Or at least they can start with people that don't have attitudes.

Very nice group of girls. Got my test and results fast! Highly recommend coming here for a covid…read moretest

i am very disappointed in this office . They made an appointment for my elderly mother twice…read moreknowing their MRI machine was down . The first time they did not call to notify her and the second time they thought they'd try to see if the machine would work. I'm pretty sure whomever is responsible for this office would want her mother taken care of better . quality zero care zero professionalism zero . Make sure they are functioning before you go for your appointment .

I had a great experience with Simon Med. Before my appointment for a mammogram, I received an email…read morewith electronic forms to complete online. I also received a reminder call the day before my appointment. When I arrived to the office, there were quite a few people in waiting area, but I didn't hear or see anyone waiting for long periods of time like some of the other reviews mention. KAYCE performed my mammogram and was very friendly and welcoming. The mammogram equipment that this clinic uses is made by Siemens, which is a very reputable manufacturer. The compression wasn't uncomfortable at all ( women readers will know exactly what this means!) KAYLEY was also great w/ my Ultrasound. I felt like both technicians were very knowledgeable and qualified.