If only every lab was like Fastest Labs of Glendale, this world would be a better place. I arrived…read moreat 8am for my appointment. I was in a bit of a rush to get labs since I have a procedure this week. I arrived to find that the door had a sign that stated "closed no plumbing'. After having driven 40 minutes, I called the number on the door. I believe I spoke with Angie. She was the kindest human. After explaining my dilemma, she made the accommodation to still get me in for labs. The phlebotomist was also super friendly. You don't often see that at labcorp or quest. I owe you guys coffee!

Came in for a DOT testinf. Just a routine thing for us CDL drivers. They do multiple different…read morekinda tests including DNA. This place is super fast and clean. The staff are professional, kind and you definitely get seen and not just treated like a number. I was in and out in under 30 minutes something some other places I've been wouldn't be able to do in their wildest dreams.

Came here for an employment drug screen. The hours posted online and on the door say 8:00AM-3:00PM…read moreand that they're closed from 12:00PM-12:30PM for lunch. I got here at 11:43AM and the door was unlocked, the door from the lobby into the back was left open and no one was up front. At about 12:01PM the lady came back and was like, "How did you get in here?!" I must have scared her because she wasn't expecting someone to be in the lobby. She did my drug test despite it being her lunch time. She was really nice and called me "babe."

Waiting for 3 hours and still waiting. Disgraceful. Currently 27 people waiting with only 9 chairs…read moreand a waiting area that can't handle this many people. Only one employee working. She is checking people in and performing the lab tests. ONE SINGLE PERSON DOING INTAKE AND TESTING. There must be some regulation concerning this situation and I'm going to find it.

Loved this location they work fast and they are friendly ! Great experience, Maddy and Sandy are…read moreawesome!

The fact that you are the ONLY one that requires an appointment even when your lobby is not full…read more What happened to customer service and patient care??? The employee at the window while pleasant, was not able to find resolution for people other than redirecting people to other facilities. Also, your sign should be in front of your office rather than in front of your front window. It would prevent the patient from feeling uncomfortable by NOT SEEING YOUR SIGN It appears your other facilities are unaware that you are an appointment only facility. Also, your facility always seems to be behind.

Quick check in at a kiosk, big waiting area with plenty of seating and very friendly staff! I had…read morean appointment and was in and out in less than 15 minutes. Great appointment and people.

Horrific lobby management , poorly trained staff, very little communication or accountability. I…read morehad two separate samples cancelled without reorder or acknowledgment due to wrong transport medium and an overfilled specimen tube. Luckily this wasn't a critical lab; but two mistakes on simple tests borderlines on negligence, at a minimum incompetence. Do not waste your time at this location.

I have used this service for over a year now to complete monthly blood work for my elderly mother…read morewho has dementia and lives in an assisted living facility. Mom does not usually do well with procedures and doctor visits in the morning. 1st Choice is aware of this as we have had at least three discussions about it over the past year. Recently the scheduling process has become even less customer friendly. Following is an example of how they operate: Yesterday mid day I received an email stating Mom's blood draw was scheduled for noon today. Then at 4:25 yesterday afternoon I received another email and text stating the appointment had been moved to 9 am. I immediately called and the phone was answered by an unprofessional sounding young woman who took over 10 minutes to locate the appointment. She then informed me it was too late to change it. I told her the 9 am time would not work and why. She said she'd send a message to someone (not sure who). Subsequently I texted, called, left a voicemail message, and sent an email requesting contact. No response. Fast forward to this morning. At 7:39 I received a text stating the technician was on his way. 30 seconds later I received a text stating work was finished. I immediately called and left another voicemail asking that someone contact me about scheduling. No one has. So to recap: this company scheduled an early appointment for the next day. I called within 15 minutes but they refused to change it, even though the time scheduled was their mistake. Then they showed up unannounced almost 90 minutes earlier than that! Wow. I've given this company 2 stars only because so far they haven't screwed up the actual blood draw. But as far as scheduling is concerned they seem to care more about their own convenience than that of my Mom. They literally just show up whenever they want.

they failed to refrigerate my sample and are blaming labcorp, have offered no even percentage of a…read morerefund, and double down on how they made no mistake. I can't even go get it redone for a month because it was a hormone sample. they screwed up and keep swearing it's not their fault.

I'm not sure what everyone is upset about. I walked in during the week at 8am without an…read moreappointment, so I reasonably expected to wait up to an hour. But between signing in, waiting, and getting my labs done, I was out within 25 minutes. Seems like a lot of people are blaming the place for outcomes shaped by their own choices. On top of this, the quality of care was great.

Book an appointment if you wish to access this facility. I came in as a walk in. I should have left…read morefor my xray a long time ago but I think I was too optimistic. I came in at 11 am. It is over an hour an a half now. I was 15 in the cue, went down to 3, then back to 9, down to 2, bumped to 3 again. Make an appointment and even those who did had to wait a very long time. Once I was taken in, Nathan was amazing and brought in the team lead, Esmeralda who got it flowing the first time. I was going to give this a one star but to be fair, they are now a three. They were understaffed.

Very nice group of girls. Got my test and results fast! Highly recommend coming here for a covid…read moretest

i am very disappointed in this office . They made an appointment for my elderly mother twice…read moreknowing their MRI machine was down . The first time they did not call to notify her and the second time they thought they'd try to see if the machine would work. I'm pretty sure whomever is responsible for this office would want her mother taken care of better . quality zero care zero professionalism zero . Make sure they are functioning before you go for your appointment .

I had a great experience with Simon Med. Before my appointment for a mammogram, I received an email…read morewith electronic forms to complete online. I also received a reminder call the day before my appointment. When I arrived to the office, there were quite a few people in waiting area, but I didn't hear or see anyone waiting for long periods of time like some of the other reviews mention. KAYCE performed my mammogram and was very friendly and welcoming. The mammogram equipment that this clinic uses is made by Siemens, which is a very reputable manufacturer. The compression wasn't uncomfortable at all ( women readers will know exactly what this means!) KAYLEY was also great w/ my Ultrasound. I felt like both technicians were very knowledgeable and qualified.