Great experience... "Express" indeed, customer service was wonderful, and very courteous…read more Thoroughly pleased and impressed. As a woman, I get intimated and afraid that I'll get taken advantage of when getting my car serviced. But that did not happen here at all. Definitely a returning customer here! Highly recommend!

So easy. Pull inside the bay & request your service. Wait in your car. Within minutes you're done…read more Convenience is their strongpoint. James the manager was the coolest.

Rocky's Auto Mountain is fantastic Mechanic shop to have work done on your vehicle. Danny (The…read moreOwner) is a Man of Integrity, Honest and Trustworthy. He has worked on numerous vehicles for our family. Thank You and we appreciate your customer service.

We have been looking for a quality and trustworthy mechanic for a few years after our previous…read moremechanic moved. We had heard of Rocky's from a neighbor and decided to give them a try. What a find! I thought the issue was the fuel pump and brought my truck to Dan. Dan was so thorough and even called to ask after diagnosing that the vehicle's issue wasn't the fuel pump but an electrical issue, if we still wanted to put in the new one. He was honest and could have just told us without our ever knowing, not replaced the fuel pump and we would have never been the wiser as the fuel pump was inside the gas tank. We could have saved a few hundred dollars but thought it wise with 195,000 miles on our truck, that we should put the new fuel pump in and Dan agreed. He found a few other issues that not diagnosed, could have left us stranded back in the forest. We will definitely use Dan again and have already recommended him to others. Thanks for the integrity Dan and looking forward if we need your services, to use you again.

This review is about the car wash, I ran my Jeep thru and paid for the bug package. When it was all…read moredone my wind shield was still dirty and the lower fender in front was still dirty and the machine skipped the spotless rinse and the arm that goes around the vehicle sounded like it was going to fall off. I mentioned it to my mom because she uses this car wash also and she said the same. I've noticed there are not long lines anymore to use this car wash. I will be going else where.

Great oil change service. Chris was incredibly kind and looked at my car when it had a burning…read moresmell. Very quick and would highly recommend.

I usually don't write reviews, but Big O Tire shop in Sonora, CA were very helpful with Rob the…read moremechanic showing me a serious problem with the engine while doing a routine fluid change. Tom at the front desk was very helpful and polite. Thanks for the service!

I had to run by here on the way out of town this morning to get what I thought was just a leak…read morefixed on the way out of town for a family emergency. Turns out it was on the side wall of tire and couldn't be fixed. As it turns out I needed a whole new set. They searched everywhere in town for the right tires, went above and beyond to be kind and very efficient to get me on the road to see my Mother whom was put on hospice. I'm so grateful for the kind service I was shown during an emotionally challenging time. Thank you especially to Rob and Tommy. I will definitely keep coming back.

Will have plenty to say, once i locate the missing receipt. Starters though, atrocious customer…read moreservice at the Sonora Walmart auto center. Well deserved No Star.

What a bunch of lazy incompetent people. I so regret ever bringing my vehicle to this place. I've…read morehad nothing but problems with their work. Wheel squeals now after having new tires installed. Truck was overheating after getting an oil change here because they didn't add enough oil. And when I came back for ONE tire repair it took them 2 hours! Do yourself a favor and go elsewhere otherwise you'll waste your time and money here waiting for these idiots to figure things out and actually do some work. The wanna be comedian in the hat and pony tail at the desk is a smart ass jerk too and incredibly unhelpful. I will never come back here!

Prices have gone up at least 50% and his assistant spilled oil on the new whitewall tire (now very…read moreexpensive to purchase) that I brought to be mounted, staining it permanently. Stay away!

New tires! Great service!! Price was just right! Customer service was exceptional! I won't be going…read moreanywhere else!

Once again, the guys at JEL did a fantastic, quick, and thorough job changing the oil in my…read morecommuter car. They're always super friendly and helpful. Great job guys!

I went in to get an oil change, and when I got home, I looked underneath my vehicle and noticed…read morethat the skid plate had been held up with zip ties. Apparently, the pins holding the skid plate in place were accidentally broken during the service. Accidents happen, and I completely understand that. What I don't understand is why nobody was honest enough to tell me what happened. Instead, I was allowed to leave without being informed and had to discover the issue myself once I got home. I then had to call back and speak with a manager to get the situation addressed. Unfortunately, you've lost my business going forward. If something goes wrong during a service, just be upfront with the customer. I would have had a completely different reaction if someone had simply told me, "We accidentally broke a few of the clips, and we fixed it temporarily with zip ties." Mistakes happen -- hiding them from the customer is what turns a simple mistake into a trust issue

Went on a Thursday morning at 7:30am, not busy at all. Put on a timer and was really on my way out…read moreby 15 mins. Shoutout to Jay and Gin! They were transparent about pricing, what they were doing and giving recommendations but don't pressure you at all. Paid about $88 after the coupon they give which is pretty good in comparison to the car shop I use to go to for an oil change where I pay $90 and they take 3 hours to complete my car. They even cleaned my windshield afterwards! Coming here from now on for oil changes! Nothing to complain about!

I've been coming to this Take 5 Oil Change location since I moved to Elk Grove in 2023, and they've…read moreconsistently provided great service every time. One of the biggest reasons I keep coming back is the staff. Everyone has always been friendly, knowledgeable, and professional, and they make the entire process quick and hassle-free. I never feel pressured into unnecessary services, and they're always happy to answer any questions I have. On my most recent visit, the young woman who helped me was especially efficient and kind. Before ringing me up, she even reminded me to check for any available coupons so I could save a little money, which I really appreciated. It's those small, thoughtful touches that make a difference and show they genuinely care about their customers. If you're looking for a fast, reliable oil change with consistently great customer service, I highly recommend this location. It's earned my business for the past few years, and I'll continue to come here if I'm in this area.

Wyatt is a testament of great service and congeniality which has brought us to this location for…read moreover a decade.

my favorite place to go get oil change. I appreciate that I…read morecan sit in my car and relax . They provide such great service and then you get your car washed for free. today they were so helpful. They put air in my tires. They were pretty low. I appreciate it. It's nice to have a place where they took care of everything at once I so appreciated it.

Steve and Greg worked on my 2009 Honda Civic and on my 2004 Suburban. Had the A/C serviced in both…read more, quick work and now the A/C in both work great

We are somewhat new to the area and needed to find a reliable and honest mechanic. Had to have…read morewife's car towed to George's. I'll save the details but they fixed it quickly w/o charging us a lot of money. They just had to reset the computer. Ryan was helpful and pleasant. Looks like we found our new local mechanic!