We have been looking for a quality and trustworthy mechanic for a few years after our previous…read moremechanic moved. We had heard of Rocky's from a neighbor and decided to give them a try. What a find! I thought the issue was the fuel pump and brought my truck to Dan. Dan was so thorough and even called to ask after diagnosing that the vehicle's issue wasn't the fuel pump but an electrical issue, if we still wanted to put in the new one. He was honest and could have just told us without our ever knowing, not replaced the fuel pump and we would have never been the wiser as the fuel pump was inside the gas tank. We could have saved a few hundred dollars but thought it wise with 195,000 miles on our truck, that we should put the new fuel pump in and Dan agreed. He found a few other issues that not diagnosed, could have left us stranded back in the forest. We will definitely use Dan again and have already recommended him to others. Thanks for the integrity Dan and looking forward if we need your services, to use you again.

This place is amazing and a lifesaver. On Friday my car was having issues with the oil and they…read morefixed it within 10 minutes. Locked my keys in the trunk and one of the guys came out and spent half an hour digging through my car to get my keys. I would read it more than five stars if I could

This review is about the car wash, I ran my Jeep thru and paid for the bug package. When it was all…read moredone my wind shield was still dirty and the lower fender in front was still dirty and the machine skipped the spotless rinse and the arm that goes around the vehicle sounded like it was going to fall off. I mentioned it to my mom because she uses this car wash also and she said the same. I've noticed there are not long lines anymore to use this car wash. I will be going else where.

Great oil change service. Chris was incredibly kind and looked at my car when it had a burning…read moresmell. Very quick and would highly recommend.

Just a Sneaky, fraud waay to do business. I go in for an Oil Change, and have them do it. Problem…read moreI have with them is the fraud {I Havr with them}. The service writer advised to me that I Needed new Shockabsorbers. He said the old ones were bad. How cou they tell that was nessesary as the business Did Not Test Drive the 4Runner Toyota. Quoated me $1050.00

Went in with a rattle that sounds like a loose caliper and got back with mismatched, loose and or…read moremissing body mount bushings and bolts., and 24 new lug nuts that continuously need tightened down again. Now my truck rocks from side to side and it creaks, cracks, pops and thumps on the passenger side. Of course Big O denied any fault and refused to provide an invoice. Court is the 10th.

Will have plenty to say, once i locate the missing receipt. Starters though, atrocious customer…read moreservice at the Sonora Walmart auto center. Well deserved No Star.

What a bunch of lazy incompetent people. I so regret ever bringing my vehicle to this place. I've…read morehad nothing but problems with their work. Wheel squeals now after having new tires installed. Truck was overheating after getting an oil change here because they didn't add enough oil. And when I came back for ONE tire repair it took them 2 hours! Do yourself a favor and go elsewhere otherwise you'll waste your time and money here waiting for these idiots to figure things out and actually do some work. The wanna be comedian in the hat and pony tail at the desk is a smart ass jerk too and incredibly unhelpful. I will never come back here!

Prices have gone up at least 50% and his assistant spilled oil on the new whitewall tire (now very…read moreexpensive to purchase) that I brought to be mounted, staining it permanently. Stay away!

New tires! Great service!! Price was just right! Customer service was exceptional! I won't be going…read moreanywhere else!

Always kind, professional, and the work is superb! I have no intentions of going anywhere else!read more

Very nice and speedy service! Ron was so nice from the moment he help me pull my car in, to when I…read moreleft. He was so friendly and helpful. He took great care of my car, and even gave my dog a treat for the road.

This review is LONG overdue! EVERYTIME I come Here the…read moreservice is stellar. They are very attuned to your needs and what need to be done. They are kind and sweet. I have been to a couple of places and haven't had desbride quite like this. I have visited the Richmond store a couple of times and this is by far THE BEST SERVICE. I am usually helped my General and Emmanuel and they see very kind! 10/10 service, best store in northern Cali!

I don't typically leave one-star reviews, but I'm very disappointed with my experience. I had an…read moreoil change done here, and right after leaving, I noticed part of my oil pan shield hanging underneath my vehicle. It looks like the shield wasn't properly secured and that some bolts or fasteners were not reinstalled. This should have been thoroughly inspected. Now I'm left with a loose piece dangling under my vehicle.

Wyatt is a testament of great service and congeniality which has brought us to this location for…read moreover a decade.

my favorite place to go get oil change. I appreciate that I…read morecan sit in my car and relax . They provide such great service and then you get your car washed for free. today they were so helpful. They put air in my tires. They were pretty low. I appreciate it. It's nice to have a place where they took care of everything at once I so appreciated it.