The short maintenance man came in, in a terrible Mood. His…read moreenergy was so off it made me Emotional. We got stuck in this house and nothing was working and he was so rude! The company is well known but maybe need to look into who they have going to their homes. Worst service and will never ask them to come again.

We had our dryer repair our dryer Tuesday, we have used them before, the repair man who looked very…read moreyoung was on time and very knowledgeable we was able to repair the dryer that morning, he had the part in his truck, what I was impressed by? Our dryer is an older dryer and the part was in his truck, he was very efficient. The payment was more than fair, he did let us know that the motor was going out and it's replaceable and the dryer we have is a good dryer.. that I appreciated instead of trying to sell us a new one, he was honest. Great job! Thank you so much!

very happy I could find a reliable appliance guy called him again for our dryer repairread more

Ray is awesome! Repaired our dryer in 15 min. Honest and experienced. Definitely going to be our…read morego-to

George is absolutely amazing…read more Kind. Forthright. No nonsense just getting down to resolving your issue, Gets under the machine himself to trace the issues, Never over charges. Integrity in his quality of work and actually getting to an outcome, this doesn't exist anymore with appliance repair. George is a true gem,

I've used George several times and George is a old school appliance repair man but he knows what is…read moredoing and was right about both times when he came out to help me. The last time he came out it was a electrical problem, he tried to help me fix it one of the 120 voltage to the dryer for the 240 was out. But since the breaker of 240 voltage.

Called in and they arrived the same day, fixed the washer that wasn't draining. Happy customerread more

Two thumbs up for Rudy! What a knowledgeable guy and also so friendly. Rudy came out to service our…read morerefrigerator and we couldn't have asked for a more professional, smart service man. I would highly recommended Direct Appliance Service. If you want the best on the first call, give Rudy and his team a jingle. Great humans! In today's market, it's hard to find a reputable work ethic and kindness at the same time. Thanks guys.

I appreciate the help I got from Brian in gardening, and from Jeff G inside the store. Both…read moreenthusiastically helped me and it made a difference having such good customer service.

This is for the overall Lowe's appliance delivery division. I ordered a washer and dryer to be…read moredelivered on a specific date delivering people showed up with the washer dryer forgot part said they would be back never returned store then determined the washer dryer delivered never sent out another installer. Had to go pick up the part that they forgot and now installing on our own. I would never recommend Lowe's for any type of appliance delivery or customer service .

Mark deserves 10 stars!!! He's not only affordable but this guy knows his appliances!!! I text a…read moreweek ago and told him my machine kept running like it wanted to drain water, and I did everything the internet and family said what to do. I cancelled the appointment, I ended up thinking it was fixed, but no sooner than 2 loads of laundry later the sound came back and was not turning off. Mark knew what it was at the beginning and had the part already in his truck waiting for me to call him again to fix it . It was late in the evening and he was on his way home and said he'd be there in 16 mins. I'm like ok fantastic!! Shocked by the time... and shocked by the fact he kept the part in his truck! I'm so thankful it's fixed!!! Thank you for fixing my washer! Appreciate your kindness and great job! Customer service was fantastic!!!!

Mark is amazing! He took the time to carefully diagnose our appliance issue over text - in detail…read moreand at no charge. He was completely honest, ultimately recommending replacement instead of a repair that would have made him money. That kind of integrity and generosity is rare. We'll definitely call him for any future appliance needs.

I gave Five Claw a shoutout last week to clean some tile and grout that's been bugging us for a…read morewhile. Much to my surprise they called back and gave us an appointment promptly (it's close to the holidays). I received a text confirmation from Mike for the next Wednesday between noon and 2:00PM. Great!! So on Wednesday I got a text from Mike at 11:05 saying he's on his way."Awesome "! Yes! He actually arrived early and went right to it. It took him a couple hours.Bathroom, hallways,kitchen and laundry. Looks great..I'd use them again in a heartbeat!

I bought my house two years ago ... Andy the previous owners had off white carpet installed. I have…read moretwo indoor dogs, and needless to say it shows. I called Five Claw one week ago, and was quickly added to their schedule. I received a quote over the phone, which was nice. I received a text verifying my appointment, as well as a reminder text the other day. Dave arrived a little early, but I received a text letting me know his status which was really appreciated. Dave was professional, friendly, and worked really fast. I had very low expectations for one of the bedrooms, and the entire house came out fantastically clean!! The price was as quoted on the phone. What I really liked was that the price was all- inclusive. I've had carpet cleaning companies shore up and up sell spot treatments, but that was included. I highly recommend Five Claw, and will definitely use them again!!

Really nice and helpful. Made delivery and haul away a dream. Truly appreciate the great service.read more

From sales to delivery Direct Appliance staff do a stellar job at making sure you're getting what…read moreyou need and want. Sales staff is very knowledgeable about the appliances and services offered. Delivery and installation staff went above and beyond to set up our new washer for us plus showed us the features it had and how to use them.