Always there and willing to help - just good knowledgeable people! Have been building a vacation…read morehome for last couple of years and their team has always been more than willing to offer advice and insight and seem to always have what you need or can get it quickly. Genuinely appreciate a company with just simple good customer service!!

Great place to shop. Incredibly helpful and knowledgeable. Highly recommend general plumbingread more

We stopped in on our way east to cut down our Christmas tree in the forest. We needed to buy a tree…read moresaw lol The staff were all super friendly and helpful. They pointed us straight to what we needed, and had smiles on their faces during checkout. They have separate men's and women's bathrooms. The ladies room was a single stall, clean, and had high end fixtures. The overall feel of the store was higher end than you would expect. Overall, they provided a good experience and I would definitely recommend stopping in if you need anything!

Wow. These folks have a lot of essentials. We always stop to see if they have what we need before…read moreheading out of town to one of the big box stores. The staff are helpful and knowledgeable. They even sell airplane supplies!

Staff is knowledgeable and polite. Store is well stocked for a small local community. An asset to…read morehave in the community!

I decided to speak with the manager at Ace Hardware in Lake Tulloch. Not only did it fall on deaf…read moreears it was if this business didn't care if a customer like me , a 20 year faithful buyer even was interested or concerned. This business is owned by a local businessman who owned most of the businesses in Tulloch. Luis Pizza is his business as well. The owner has a several IGA stores in the 50 mile radius and has never joined any local support factors so there is no goodwill that I can see. The first opportunity a competitor moves in the area he will get a wake up call. I know 2/3rds of the 50 employees in the Tulloch area and bad news travels at the speed of sound, good news travels at very slow pace. Hope he hears about this review and contacts me and I will be glad to enlighten him that when the cat is away all the mice become active and cause great damage in his business. Rumors will pass but truth stands firm. I wish Steve(the owner) good tidings but I will be watching for competition to develop in are area. Regards, fervent consumer.

I have been here in Twain Harte for several years and both my wife and I have always shopped there…read morefor all our kitchen needs. They have a large selection of products, and it helps looking at the item's hands on. I really would like everyone who reads this to support our local store owners. You can't beat the dedication and support from this store for our community in Twain Harte. Thank you

I went here to return a gift that didn't fit my pan.. I…read morefelt like I was treated if I offended the shop owners by returning an item. I had to reiterate several times why I was returning the item. as I was leaving they seemed judgy as my daughter (on my chest) didn't have socks on when it was a 70 degrees outside. I exchanged the item, but I did not enjoy going in this shop.. I don't feel like I got a kind vibe. Maybe a bad day for them.

Not to happy about the customer service from Barry. Tried to come in for some assistance and got…read moretold numerous times i couldn't attain a usual service they do. Never happens whenever Matthew is there. Just saying. I dont know if Barry was having a bad day or just didnt understand what i was askin for when he implied i was trying to break into cars, but that if Barry is supposed to represent O'Reilly's, yall might want to re-think that.

family member went in and was not helped and employees didn't even want to help find the tool we…read moreneeded.

This review is entirely based on a phone call... That said, if customer service is good over the…read morephone, it'll be great in person. I say that because it is easy to give subpar service on a phone call without someone in front of you. I called yesterday because the Ace website said Oakdale had a Yeti Roadie 15 in the limited edition patriotic color. Sean (or Shawn) answered and went above and beyond. He checked their inventory not once, but twice. Then, when he couldn't find it, he helped me locate it in another store. He then called the other store and made sure they pulled it for me. That kind of service makes me want to go the extra mile to shop at the Oakdale location, just based on my experience.

New changes to the location have made this so much better than previous owners. Selection is…read moreoutstanding and love the new look and outdoor nursery and bbq sections. People are friendly and welcoming so will be coming back again and again.

Big store- loads of selection, friendly knowledgeable staff…read more Animal feed Garden tools Toys, farm themed stationery, paper, reusable bags Sturdy clothes We are here for a chainsaw, case for it, extra oil and an extra 1 year warranty Thanks for the good service!

My 3 month old $400.00 outdoor Even Embers pellet stove works great, but you would not expect rust…read morelike this on a outdoor product that is under a covered patio. Even Embers doesn't warranty against any rust, my solution will be to clean and paint with a high temperature paint. I'm writing this review because in my opinion anything that has this kind of defect shouldn't be taken care of by the manufacturer. Like I stated the product is only 3 months old and has less than 80 lbs. of pellets run through it. This is not acceptable for any item that is this new. Maybe next time I step up and purchase a stainless steel one.

What a high headed jerk! Asked for assistance in directing me to a foliar low nitrogen…read morefertilizer and the dude was too busy with inventory to help the customer! He said to go back home and get online when we were at the damn store! I always thought it is easier to replace inventory than customers! They have gotten to big for their customers, lost their concept of customer service . I won't be returning, there's plenty of similar businesses.

Super friendly guys (owners). They run a great clean, well-organized shop with a great selection…read moreof useful products and supplies for organic gardening.