Did a wonderful job, great service and very polite, I had a dizzy spell and he helped me back toy…read morehome and made sure I was ok. Plus he drove over a hour one way to my home. Could not ask for better service.

I'm not sure what's happened to this business. The communication and customer service have…read morecompletely fallen off. I've used this service twice in the past to my satisfaction. However, more recently, when I emailed them to set up a new cleaning (as their website suggests you do), I didn't get a response after a full month. At this point, I tried calling their number. They answered but refused to schedule an appointment with me over the phone, insisting that I text that number instead. I did so, and the gentleman merely "liked" my request for a new detailing appointment. A week later, and there has been no further communication: no asking for more info, no offers of appointment times, nothing. That's three separate attempts over three separate methods of communication, and zero progress. If you're hoping to get this business to come out and serve you, good luck. Maybe you'll get lucky, and they'll actually engage with you.

Michael and Chelsea went above & beyond in their service and quality of work! They came to my…read morehome, brought my car to the shop, worked their magic, and brought my vehicle back to my residence once the job was complete. They were kind, professional, and most importantly....did a kick ass job!! The vehicle's previous owner was messy and a smoker. When the vehicle was returned to me, it looked brand new and like it was fresh off the lot!! Thank you for proving that there are still genuine, hard-working individuals out there!!! They even cleaned under the hood! I didn't even know that was a thing!!

I have known about them for years, last year I picked up a…read moreLarger than average vehicle, so I knew they were the go to place in town to trust with my baby. Honesty & Integrity are 2 words I would use on how this business was built.

I am so so so thankful to Old Hickory Car Care Center. I took my car to another store in town when…read moreit started making a high pitched squealing sound, thinking it was my brake pads, and they told me that it was actually my ball joints and control arms on both my front tires. They said it was an urgent fix that needed to be done, and quoted me $1318. CRAZY. I decided to get a second opinion from Old Hickory after it was recommended to me by someone who lives locally. I dropped it off around 9:45 am, and by 10:30 am they had called me to tell me that they had found a slight crack in the ball joint boots, but that there was no slack in them or the control arms. The man told me that if it was his car, he wouldn't have anything done to it and that I could come get my car. NOT ONLY did they save me $1300, but in addition, they charged me $0 FOR THE INSPECTION!! The other car place was SERIOUSLY trying to take advantage of me as a college girl who came in by herself. I am so thankful to the workers at Old Hickory and will definitely be back if I ever have any car troubles at all!

Our car had major damage. We were really concerned about repairs. Collision specialist…read more sent a tow truck to pick it up the same day I called them. We just got it back and could not be more pleased. They did a perfect job!

The entire CS team worked diligently to repair our vehicle, even though my insurance company made…read moreit hard for them to get the needed parts. We are very pleased with their professionalism and the work performed. The vehicle definitely looks better now than before the accident occurred.

These guys were born with a wrench in their hands. They can fix anything. They got us in and out…read moreas scheduled and super accommodating. I was stranded in Jackson w a screwed up Sprinter Van on a Friday afternoon...on my way to California. No one else would touch it, not even the dealer. Turned out the local RV dealer sends a lot of their complex work here. They squeezed me in Saturday morning at 7:30. I was in and out in an hour and now I am almost to Texas. I am gonna save up a list of stuff I need done and come back and vacation here just so I can have them work on it.

They were very professional, They got my driver in and out with a great price. T R Banks Logistics…read moredefinitely would use them again.

Asked them 4 times to verify they checked the tire pressure. They assured me they had inflated…read moreeverything to 30psi. Once the TPS reset I find they only inflated one tire. They also gave me lip service about topping off the coolant reservoir, something again they DID NOT DO. What other corners are they cutting here? What a bunch of bums.

these guys are the absolute best! I was traveling through from Nashville to see family and Memphis…read moreand I hit a pothole and air was going out and they filled me up in less than two minutes and said "you have a good day mam" thisss is the kind of southern hospitality of gentlemen I appreciate!!! 10 STARS IF I COULD!

This place would do better with zero employees. The equipment is completely automated…read more Yet they do have "attendants" who manage to inject themselves into the process and complicate it. I had pulled up to the monitor and gate and the "attendant" was busy chatting with another "under employed" individual, so rather than listen in on their banter, I began to select the car wash I wanted from the screen specifically designed for customer use and prepared to enter my credit card. The attendant noticed and physically swiped at my arms with a frenetic motion, nearly making physical contact with me. He said "let me do that". I would have, except he wasn't interested in working prior to this. I put the car into reverse and left. I won't pay and promote this sort of behavior at any establishment. Send them home and let the machines do their jobs.

Fast and courteous service. Everything was double checked. They give you bottled water to have…read morewhile you wait.

Amazing People & Amazing Service! They Always Make Sure Your Taken Care Of, And They Get Things…read moreDone Quick!

Dennis and his employees were quick to reach out after we had a misunderstanding and clear…read moreeverything up promptly and completely!! Good service and good people.