Great service, pulled right into the bay no wait, quick oil change and also checked other fluids…read moreand topped them off as well, definitely will be back

This was the first time using Quick Lane, as I needed an oil change for an upcoming trip. I was…read morevery pleased! They got my truck right in and serviced. The folks there were polite and the waiting area was clean and comfortable. The price was competitive with my dealer. It was a little out of the way for me but I would return in the future.

Oil change Seems pretty simple. Not a big deal. Quality rating is zero; why? Well actually I should…read moresay it was great because I had oil all over my engine and my hood and my front fender. So no rust there. The quality of the windshield washer fluid is horrible. I would have told them to not fill it. I just love the smell of burning oil on my engine. OH then they put on the receipt that my engine has oil leaks. Well when you dump oil all over the engine, what do you expect. Then dude cleans it up by dumping washer fluid (from their spigot) all over the top of the engineer. (glad it didn't crack my engine block. Cold water on a hot block is STUPID!). For a PREMIUM price I expect PREMIUM service. The hood wasn't latched all the way; discovered that on my drive on the interstate. I don't want a coupon, I don't want a refund. I do know I am not going back. $130 for oil change? Crazy. Get an upcharge on the upcharge. He didn't ask if I wanted the same oil. He did wash my windows.... First time was ok other than the OVER PRICED service.

From the owner: Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United…read moreStates with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Jackson today.

DONT TRUST I waited 1.5 hours for them to repair a tire and…read morethey said it was finished. Went and looked and the very obvious piece of metal was still suck in the tire. They claimed they checked all four tire sensors and tires and didn't find anything wrong. Once I told them I was writing a google review, they apologized

I was quoted $3300 to replace ball joints and tie rod ends on a Silverado truck, $3300 ! Someone…read moreelse did it for $750...DO NOT GO TO THESE CROOKS THEY WILL RIP YOU OFF !!

I have brought multiple, difficult opportunities for the folks to work on! Ever time they greet me…read morewith a smile and a solution or two! I will continue to utize these people! They can be a little bit pricey but they are good.

I've used Gateway Tire for 30 years. Today I went for new tires. There was one man working the…read moremechanic bay. I appreciate the manager Robert (& Jeremy) being kind to costumers but protecting the workload of their one man. To be a great company you need great workers. To have great workers you need management that supports them. I will continue to use Gateway because they have proven to be a trustworthy place. (Across America places are short staffed, it's good to see the staff being taken care of that do show up for work) P.S. I love my new tires

Great service, got me in right away and got my brakes done quickly for an affordable price. Was…read moreable to beat every single service shop in Jackson on pricing. John took care of me and I really appreciate it.

They didn't put the rite amount of air In my tires I was 2 quarters low on my oil change just bad…read morebusiness I want go back at all

As we all know at times, it's hard to find good help Well, I…read morehave to tell you , I took my vehicle in and things weren't done right. After talking with the owner. An apology was made. The problem was repaired correctly, and any of my out-of-pocket expenses was paid without any type of hassle. What else could you ask for !!! Anyone that stands behind their business and work like he does Is a five star service !! I will definitely be back if I need. Thank you again , I was impressed And appreciate you, sir

BAD COMMUNICATION!!!…read more I always take my vehicle to Northside Auto Service to get my oil change and never have a problem service is always good. I have on occasion had my brother pick me up and we get breakfast, but not every time! Today I took my car for an oil change I was the first customer there and told front desk that I was running to get breakfast and he said we will call you when it is ready and I said thank you! I returned and they had not even touched my vehicle. The front desk worker told me that I had to be here in order to receive service. The worker NEVER explained that to me! That should been explained instead of tell me that they would call me when it was ready! There was no apology for the miscommunication or anything! If that was a new policy all employees need to know the policies so that it could be communicated with the customers! That is bad business! I would not be so upset had I at least would have received an apology! I guess my business means nothing to them!