I have known about them for years, last year I picked up a…read moreLarger than average vehicle, so I knew they were the go to place in town to trust with my baby. Honesty & Integrity are 2 words I would use on how this business was built.

I am so so so thankful to Old Hickory Car Care Center. I took my car to another store in town when…read moreit started making a high pitched squealing sound, thinking it was my brake pads, and they told me that it was actually my ball joints and control arms on both my front tires. They said it was an urgent fix that needed to be done, and quoted me $1318. CRAZY. I decided to get a second opinion from Old Hickory after it was recommended to me by someone who lives locally. I dropped it off around 9:45 am, and by 10:30 am they had called me to tell me that they had found a slight crack in the ball joint boots, but that there was no slack in them or the control arms. The man told me that if it was his car, he wouldn't have anything done to it and that I could come get my car. NOT ONLY did they save me $1300, but in addition, they charged me $0 FOR THE INSPECTION!! The other car place was SERIOUSLY trying to take advantage of me as a college girl who came in by herself. I am so thankful to the workers at Old Hickory and will definitely be back if I ever have any car troubles at all!

He came to our campground and replaced a starter on our guests truck in short order (on a…read moreSunday)!!! Great service with a fair price. Thank you Sir! Well keep your number handy for future guests with issues. Owners, Parkers Crossroads RV Park and Campground.

The month before this happened, I had the unfortunate experience of hitting a deer with my Lincoln…read moreMKS, and the insurance company totaled it. Fortunately, I still had my 2007 Lincoln Navigator, which I had bought a couple of months earlier to tow my boat after being told the engine had been replaced with a rebuilt engine. When I had to travel to Jackson for a conference, I got in the Navigator and headed out. I live just east of Nashville, and by the time I reached Jackson, the SUV would not go faster than 65 miles per hour, even with the gas pedal pushed all the way to the floor. It also used an entire tank of gas just to get there. Because it was the weekend, no one was available to look at the vehicle until Monday, so I had to stay in Jackson an extra day. While searching online, I found Luke -- and in my opinion, he should walk around with a halo over his head. I am a senior citizen, and I have lived all over the country. I can honestly say that I have never in my life met a man as knowledgeable about cars, and as honest, as Luke. I only wish he would move to my part of the state. He spent almost an hour showing me on his computer exactly what was wrong with my vehicle. In that short time, I learned more about cars than I thought I knew. After he explained everything, I made the decision to replace the motor with a new one. Luke and his wife even drove me home. During the engine replacement, he sent me pictures of the entire process and showed me that the person I bought the vehicle from had installed a used replacement engine, not a rebuilt one as I had been told. I cannot express my appreciation strongly enough. I am truly grateful to Luke and his wife for their kindness, honesty, knowledge, and fair treatment. They helped me at a very difficult time, and I will never forget it.

Asked them 4 times to verify they checked the tire pressure. They assured me they had inflated…read moreeverything to 30psi. Once the TPS reset I find they only inflated one tire. They also gave me lip service about topping off the coolant reservoir, something again they DID NOT DO. What other corners are they cutting here? What a bunch of bums.

these guys are the absolute best! I was traveling through from Nashville to see family and Memphis…read moreand I hit a pothole and air was going out and they filled me up in less than two minutes and said "you have a good day mam" thisss is the kind of southern hospitality of gentlemen I appreciate!!! 10 STARS IF I COULD!

Great service, quality and value. Such nice gentleman. Broken down at this exit and they were…read moretruly accommodating and great to work with.

I will not ever take my car to this place ever again I spent 3200 dollars for basically a tune up…read moremy car is back in the shop for valve cover gasket that are still leaking thought they was fix but it was still leaking so i knew I had other leaks the guy at the front deck try to tell me it may be a rear main seal and the oil pan but it was either just a small alternator bracket seal behind the alternator these folks a scam if you ask me so much for the two technicians that had bmw training tfoh thumbs down getting it done again by real professionals and the price is reasonable don't take your car here if you do shame on you !!!!!

Tim and Clay are truly at the top of their game with transmissions and repairs. They quickly…read morerebuilt my transmission and got me back on the road. They are really honest and polite people, with great customer service. I had a great experience with Combs Transmissions and highly recommend them for your future service needs. Thank you again Combs family!

Our car had major damage. We were really concerned about repairs. Collision specialist…read more sent a tow truck to pick it up the same day I called them. We just got it back and could not be more pleased. They did a perfect job!

The entire CS team worked diligently to repair our vehicle, even though my insurance company made…read moreit hard for them to get the needed parts. We are very pleased with their professionalism and the work performed. The vehicle definitely looks better now than before the accident occurred.

Toyota is trying to get us to pay for HALF of the repair on our back gate motors on our RAV4. Even…read morethough we've been bringing up this problem for 3 years (2.5 of those years the car was under warranty), and we have it DOCUMENTED that we've brought it up. They waited for the warranty to run out first. We've been loyal customers of Toyota for 20 years - until now. Courtney Hughes (service manager) is the one trying to get us to pay for half of this. UPDATE: Lynn Webb and Spencer Richardson fought for us and they are covering the repairs, so I bumped the 1 star review up to a 3 STAR review only BECAUSE of Lynn and Spencer fighting for us. We've dealt with Lynn for years and he's always been a straight shooter. Courtney didn't have the COURAGE to call us herself. She does not belong in a management role.

Anthony Parson delivered just what he promised. My Highlander needed spark plugs changed and after…read moregetting quotes from another local service he was able to come in for less money and made good in his service time as well. We have used Robinson in the past for regular services and will continue to give them the opportunity for our business.

Got a flat front tire of the I-40/152. Called through AAA. A truck was ther within 15 min and…read morerepairs made fast and professionally. We are truly blessed and grateful! Highly recommended! Thank U!

I recommend anyone needing roadside service, call these guys. I was locked out of my car cause I…read moreaccidentally left keys in car and they helped me quickly.