Went for an oil change because they were one of the only places open before I had to go to work…read more Very quick service and friendly people. It is on the expensive side, but cheaper than some of the 15 minute oil change places, so not that crazy price wise.

Here I sit after taking my car at 7am this morning to have an oil/filter change. Of course there…read morewe things that needed to be addressed. I took several things. It's 303pml and they are just coming to pick me up to take me back to pay my bill. I paid up front. I will not be coming back. And to boot they said it was $98.00 but wound up charging me $117.00!

The week started out hectic and needless to say I walk to my car this particular morning and…read morebattery light on. It got me to work but I knew I needed someone to look at it. I called KB's and even with them being booked and scheduled two weeks out they took my car in. They gave me a call the next morning told me the problem and got me back on the road. I appreciate Kevin getting me in and back on the road. Everyone was very nice when I picked my car up and who can't appreciate good service and kind people. Thank you again Kevin!

The cost of repair is very high. Ask to see your damaged parts yourself. See if you agree with the…read morerecommendation before paying them. I'll admit I was not allowed to question it and I paid it anyway so I'm just suggesting you do the same thing.

Asked them 4 times to verify they checked the tire pressure. They assured me they had inflated…read moreeverything to 30psi. Once the TPS reset I find they only inflated one tire. They also gave me lip service about topping off the coolant reservoir, something again they DID NOT DO. What other corners are they cutting here? What a bunch of bums.

these guys are the absolute best! I was traveling through from Nashville to see family and Memphis…read moreand I hit a pothole and air was going out and they filled me up in less than two minutes and said "you have a good day mam" thisss is the kind of southern hospitality of gentlemen I appreciate!!! 10 STARS IF I COULD!

Firestone employees were absolute GEMS to me. I was stranded while traveling to Nashville with a…read moreflat tire, and they helped me so much. The part I needed was not even in store, and they got someone to bring the part and fix it for me, all within a few hours. Even though they were swamped with other customers, they valued service and helped me get on my way as soon as possible. I am forever grateful for this store and thank you so much to the people who helped me about six weeks ago!

DO NOT TAKE YOUR BUSINESS HERE, YOU WILL DEFINITELY BE DISAPPOINTED!!!!!!!!!…read more Until my last experience, I was a loyal Firestone customer and I entrusted my vehicle to your company for repairs, expecting a professional and thorough job. Instead, I am left with unresolved issues and a sense of disappointment in both the service and the final result. On June 11th, my vehicle was towed to Firestone Complete Auto Care for 3 flat tires and 2 damaged rims. Upon receiving my vehicle and doing an initial assessment, the Store Manager (Robert) informed me that his shop could repair my vehicle. I knew it would take a few days before anyone could work on my vehicle but after a week of no communication, I decided to visit Robert to get an update. He informed me that they were working through a backlog of vehicles but my vehicle was on schedule for repairs within the next 2 days. Another week passed by, but I NEVER received a call nor was provided with an update on my vehicle, at all. I had to call Robert or go there to find out the status of my vehicle at least twice a week. In fact, when he provided a status on my vehicle, they were ALL LIES, EVERY TIME. He would assure me that my vehicle would get worked on the next day, but the timeline kept moving to the next day and the next day; one excuse after another. After nearly 6 weeks of waiting, and much frustration, disappointment and inconvenience - on July 21th, I decided enough of this nonsense and decided that it was time to move on from Firestone (FOREVER) and take my business to a professional business. I had my vehicle towed from Firestone to a professional business. I immediately reached out to Firestone Corporate Office to share my total disappointment about my experiences and was informed that someone would reach back to me (still waiting). A previous custormer posted a review in June 2026 speaking to the incompetence and poor leadership at this local store; I strongly agree with his comments. I have recommended to my family and friends to not do business with this Firestone! My honest rating for Firestone Complete Auto Care on Vann Drive is actually a Zero. I have never had a horrible experience like this. I will NEVER recommend Firestone to anyone! I served over 30 years in U.S. Army, as a senior Officer and wonder if I had this exact car problem experience and trusted Firestone during my travels from one duty station to the other duty station, what would I have done?!?! I waited nearly 6 weeks for the completion of repairs on my vehicle . . . only to be totally disappointed and frustrated. The Store Manager (Robert) is totally unqualified and lies with no regret. I would appreciate a reply or call back to discuss this horrible experience.

I've used Gateway Tire for 30 years. Today I went for new tires. There was one man working the…read moremechanic bay. I appreciate the manager Robert (& Jeremy) being kind to costumers but protecting the workload of their one man. To be a great company you need great workers. To have great workers you need management that supports them. I will continue to use Gateway because they have proven to be a trustworthy place. (Across America places are short staffed, it's good to see the staff being taken care of that do show up for work) P.S. I love my new tires

I have brought multiple, difficult opportunities for the folks to work on! Ever time they greet me…read morewith a smile and a solution or two! I will continue to utize these people! They can be a little bit pricey but they are good.

Great service, got me in right away and got my brakes done quickly for an affordable price. Was…read moreable to beat every single service shop in Jackson on pricing. John took care of me and I really appreciate it.

They didn't put the rite amount of air In my tires I was 2 quarters low on my oil change just bad…read morebusiness I want go back at all

This was the first time using Quick Lane, as I needed an oil change for an upcoming trip. I was…read morevery pleased! They got my truck right in and serviced. The folks there were polite and the waiting area was clean and comfortable. The price was competitive with my dealer. It was a little out of the way for me but I would return in the future.

Tires. Tires are high regardless of where you buy them. Charging $100 per TPMS monitor is…read moreoutrageous. I am paying it, but this will be the last time Goodyear gets another cent from me. I've been using Goodyear stores since I was in high school in the 80's. It will be WalMart & Sam's Club from now on.

I can trust him. They fixed a lug nut on my Kia soul. They also fixed my wheel bearing . Then my…read morecar broke down and that was towed to him and he was very quick to fix it for me. Had a high pressure fuel pump fixed. He has always been good to me. Also his employee is awesome. It's great to have a good mechanic in my area. Thank you for your help with my car. Bless you.

The people here are great. I have a vehicle that is apparently hard to work on and they were honest…read morefrom the start. They tire rods that they were able to fix are working great. I will definitely get my cars worked on here from now on.

to start off, I have been a LOYAL meineke customer for years!!…read morerecently purchased a used truck took in for an oil change , they recommended I ghetto brake fluid flushed ($278) I did, get home only to discover oil was not changed, they slapped on a new oil filter but still had old black thick oil in it and only about 3 qts too, drain plug was extremely loose and dripping and of course brake fluid they were supposed to flush was still black ok no big deal, 3 days later I go back and tell them and get 2 calipers put on and brake lines bc I was having brake issues from abs pump I thought they assured me it was collapsed lines and bad calipers, charged me $1100 took 45 minutes got a mile down the road and brakes were locked up and discovered they broke 2 of the center caps on my brand new wheels, no I'm sorry or offer to replace or anything, then the next day I bought an abs control module and paid $250 to have it installed (no leaks prior) get it back and thankfully I took pictures before of the new part and old ones , numbers on them are different they handed me the new one saying it was the old one and the line was leaking told them I know it's bs he tells tech hey go act like you're tightening the line and just get him out of here I've called asking to speak with management or owner only to be hung up on repeatedly, left the owner messages on fb, no reply at all!!! Zero stars Do not go here They're not even an ase tech there anymore anyway

As we all know at times, it's hard to find good help Well, I…read morehave to tell you , I took my vehicle in and things weren't done right. After talking with the owner. An apology was made. The problem was repaired correctly, and any of my out-of-pocket expenses was paid without any type of hassle. What else could you ask for !!! Anyone that stands behind their business and work like he does Is a five star service !! I will definitely be back if I need. Thank you again , I was impressed And appreciate you, sir

BAD COMMUNICATION!!!…read more I always take my vehicle to Northside Auto Service to get my oil change and never have a problem service is always good. I have on occasion had my brother pick me up and we get breakfast, but not every time! Today I took my car for an oil change I was the first customer there and told front desk that I was running to get breakfast and he said we will call you when it is ready and I said thank you! I returned and they had not even touched my vehicle. The front desk worker told me that I had to be here in order to receive service. The worker NEVER explained that to me! That should been explained instead of tell me that they would call me when it was ready! There was no apology for the miscommunication or anything! If that was a new policy all employees need to know the policies so that it could be communicated with the customers! That is bad business! I would not be so upset had I at least would have received an apology! I guess my business means nothing to them!