I sent my daughter to Christian Brothers after calling and speaking with Preston. She had recently…read morebeen pulled for having a taillight out and was concerned that if she went somewhere, she might not be treated accordingly as a female and wanted to go somewhere she could trust. Since she is away at school it wasn't something I could do for her.. Preston set me at ease and she was taken care of quickly, and quite fairly. I will definitely will send her there from now on with alll here automotive needs. These guys are the real deal !!

I gave them one star because there is no option for ZERO STARS!!! If you are choosing them because…read morethey are an authorized repair shop with your car's extended warranty (mine is through CarMax) please stop and explore your other options before you make the same mistake I did....unless you want your 17 year old daughter stranded in the middle of the road at 5 pm on a Friday afternoon...OUT OF TOWN....First off...let's talk about the 3 weeks they had the car to make some repairs...3 weeks due to having the wrong parts sent...of course they blamed some of that on the local Chrysler dealership.....so they fix everything that they said was wrong when I brought the vehicle in, but also recommended a coolant flush with my oil change ...$4900 (warranty covered $1400)...within the next 3 weeks the radiator hose has blown out on her on the 45 bypass....take the car back......they tell me that doesn't have anything to do with their previous work bc the hose was worn.....On my inspection sheet it shows "all hose in good condition " $367 and 5 days later ....because.....Yea you guessed it...that Chrysler dealership had them order the wrong parts AGAIN.......NOTHING IS EVER THEIR FAULT..... ONLY 2 hours after picking the car up from this second repair....i get a call from my daughter that the heat isn't working in the car now.....I call back the next morning and Brian tells me that yes it's possible it's not working due to their previous job so bring it in at my convenience........less than 72 hours after this is when her car completely shuts down in the middle of the road....OUT OF TOWN......I had the car towed to Christian brothers and my daughter tells me that the tow truck driver even made a comment about how many cars he has to take there bc they have messed up on the repairs...hmmm.......so Brian reaches out to me promptly after they open today (Monday morning) and I tell him what happens...he says he will call me after they push it into the bay and look at it.....I remind him that the heat wasn't working due to their previous repairs bc evidently there are no notes that said I called it in Wednesday morning...he also tries to gaslight me and say a technician said the check engine light was on when it left Tuesday....NO IT WAS NOT!!!.....so anyways we are now dealing with a busted radiator that was just in fine condition upon previous inspection......I had the car towed from Christian Brothers to my normal repair shop(who unfortunately doesn't use the Carmax warranty program) and guess what.....the second tow truck company that I used was not the least bit surprised to be towing a vehicle AWAY from this location. If you have made it this far reading my review Thank You!! I am hoping I can help anyone avoid going through this experience! I did tell the owner I would be giving them a bad review , also spreading the word on social media! I hope this helps some other single women not get taken advantage of by an owner and business that obviously doesn't care about their customer.....

A+++ mechanics willing to help anyone over the phone or just by coming up and asking a question or…read more2 Mr Dennis is the best

Had brakes and front wheel bearings that needed to be done. Jeff got to me, got started on the…read morejob, and kept working until the job was completed. Brakes and wheel bearings are now as they should be.

I first left a 5 star for Jeff because he seemed to do his job and diagnose the issue with my…read morecar... but since he has sent me messages because now he is homeless and needing money and food. I do not appreciate this at all! We all have hard times... but we do not try to feed off of other people.. I would not recommend him because of this... Im really hoping my car was diagnosed correctly at this point

I have known about them for years, last year I picked up a…read moreLarger than average vehicle, so I knew they were the go to place in town to trust with my baby. Honesty & Integrity are 2 words I would use on how this business was built.

I am so so so thankful to Old Hickory Car Care Center. I took my car to another store in town when…read moreit started making a high pitched squealing sound, thinking it was my brake pads, and they told me that it was actually my ball joints and control arms on both my front tires. They said it was an urgent fix that needed to be done, and quoted me $1318. CRAZY. I decided to get a second opinion from Old Hickory after it was recommended to me by someone who lives locally. I dropped it off around 9:45 am, and by 10:30 am they had called me to tell me that they had found a slight crack in the ball joint boots, but that there was no slack in them or the control arms. The man told me that if it was his car, he wouldn't have anything done to it and that I could come get my car. NOT ONLY did they save me $1300, but in addition, they charged me $0 FOR THE INSPECTION!! The other car place was SERIOUSLY trying to take advantage of me as a college girl who came in by herself. I am so thankful to the workers at Old Hickory and will definitely be back if I ever have any car troubles at all!

Amazing People & Amazing Service! They Always Make Sure Your Taken Care Of, And They Get Things…read moreDone Quick!

Dennis and his employees were quick to reach out after we had a misunderstanding and clear…read moreeverything up promptly and completely!! Good service and good people.

This is a name you can count on folks. I had some work done with them about a year ago but…read morerecently was days away from expiration of of the warranty when a leak developed. CT found me a participating business in Austin, TX where I live and took care of me just like they said they would. I wouldn't hesitate to use them again!

From the owner: Transmission shop in Jackson TN. Our difference? We offer FREE transmission diagnostics without…read moretaking your transmission apart. Coleman Taylor's transmission repair or rebuild warranty is up to 5 years, 100,000 miles. A Tennessee Memphis tradition since 1961. Services include clutch repair, front and rear end differential repair, cv joint repair, axle repair, transmission flush and fluid change, check engine light service, transfer case repair, transmission rebuilds, cvt transmission repair, transmission repair, vehicle fleet service, classic car transmission repair and more. ASE-certified techs, ready to serve you. Transmission financing is available - 90 days same as cash to those who quality. Come see us today! Serving Jackson TN area, including Martin TN, Paris TN, Huntersville TN, Lexington TN, Alamo TN, Milan TN, Bells TN, Brownsville TN and surrounding areas.

DONT TRUST I waited 1.5 hours for them to repair a tire and…read morethey said it was finished. Went and looked and the very obvious piece of metal was still suck in the tire. They claimed they checked all four tire sensors and tires and didn't find anything wrong. Once I told them I was writing a google review, they apologized

I was quoted $3300 to replace ball joints and tie rod ends on a Silverado truck, $3300 ! Someone…read moreelse did it for $750...DO NOT GO TO THESE CROOKS THEY WILL RIP YOU OFF !!