Wish I could give zero stars. I had a very poor experience with Integrity Auto Diesel Repair and…read morewould not recommend them. I brought my 2024 F-450 in for exhaust and EGR-related work. From the beginning, we agreed on a set price, and I was told the truck would be completed the same day as long as I dropped it off when they opened. I did that, but the truck was not worked on that day at all. I was also told the work and tuning would be handled in-house. Instead, my truck was driven about 30 minutes away without my permission or being told ahead of time, so someone else could tune it. After that, they still did not complete their part of the work until about four days after I originally dropped it off. When I picked the truck up, they then told me the tune plug was not included, even though it was discussed as part of the set price. On top of that, my paint-matched front grille was damaged in multiple spots, and it looked like no care was taken around the truck. The biggest issue happened immediately after leaving the shop. Less than a mile down the road, I heard rattling. I checked underneath and found that the exhaust was missing bolts and the exhaust hangers were not installed. That is something that should have been caught during a proper test drive after the work was completed. I turned around and brought it back, and even though this was their mistake, they did not treat it with urgency. I had to sit there for over an hour while they worked on other vehicles first. There was also a drivability issue after the work was done. The truck would surge while cruising at certain speeds, with the RPMs fluctuating up and down. When I brought it up, I was told it was probably fine, and they even tried saying my transmission may be bad. This is a 2024 truck with only about 25,000 miles and it has never towed. The issue was not there before the work was done. They never figured it out. I later found out the truck needed a TCU tune because the added power required increased transmission pressure. That should have been known by a shop doing this kind of work. I also had to ask multiple times, around four or five times, just to receive the tune files. When I asked questions about the tuning, they said they did not know because it was not done in-house, even though I was originally told everything would be handled in-house. Overall, this was a very frustrating and unprofessional experience. Between the delays, the truck being taken elsewhere without my approval, the price disagreement, the damaged grille, the missing exhaust bolts/hangers, the empty secondary coolant reservoir, and the unresolved drivability issue, I had nothing but problems. I paid for convenience because I did not want to work on my brand-new truck myself, but I ended up dealing with more issues than if I had just done it myself. I would not take my truck back here, and I would strongly recommend others be careful before trusting them with their vehicle.

Broke down on the way to Upstate NY near Jackson, TN. Spencer was able to get us in with our 2015…read moreDuramax with a failed fuel pump at 92k miles. They worked quick and was thorough. They did admit to damaging the radiator but they were able to source a new one and have it installed before we got there. They gave us a deadline and they worked hard to make that deadline. The guys in the shop are very knowledgeable and professional. From start to finish, they had a big job knocked out in 2 days. The injectors and all the fuel system had to be replaced. Kudos to this shop for making it happen for us!!

Great place to get car fixed. Very fair prices and nice people. Got parts fast and will be fixed in…read more1day. Definitely will use them in the future.

Great and fast job! Crash Champions took care of me and my car and got things completed in record…read moretime. Amber was great to work with and kept me up to date on everything! I definitely recommend!

Amazing People & Amazing Service! They Always Make Sure Your Taken Care Of, And They Get Things…read moreDone Quick!

Dennis and his employees were quick to reach out after we had a misunderstanding and clear…read moreeverything up promptly and completely!! Good service and good people.

We are grateful for King Tire co.. During a cross country trip we lost two tires on our trailer…read more Called around and came up empty handed, until we found King Tire in Jackson. Had two new tires installed in short order and were back on the road. You are life savers folks. Thank You!!!

Fantastic service. Personable and professional. Good value. As enjoyable an experience of replacing…read morea flat as can be.

This place is a hidden Treasure. It gives you the greatest service of a big-name shop, but gives…read moreyou the great one on one personal service of a local small town operations. Best prices and best service you will get for miles and miles. Highly recommend for all your automotive needs.

I took my 2013 Ford Explorer to Prater's Automotive and agreed to pay $2700 to have a water pump…read moreand catalytic converter installed. Prater's did complete the job, however I noticed my engine cover was damaged. The owner Bart Prater refused to replace my engine cover, although it would have only cost $50-100 dollars. He said the engine cover was going to get damaged since they had to pull it off over the oil filler tube. I explained to Bart that I should get my vehicle back without additional damage from their own fault!! Additionally, there was several clamps that was not re-tightened on the plastic under cover / fender liner that ended up causing the liner and plastic under cover to completely get ripped off my vehicle!! Now I will have to pay out of pocket expenses for damages caused by a lack of detail from Bart Prater Automotive Shop in Medina, Tennessee. I will NEVER take any of my five vehicles to Bart Prater Automotive again!!

I have brought multiple, difficult opportunities for the folks to work on! Ever time they greet me…read morewith a smile and a solution or two! I will continue to utize these people! They can be a little bit pricey but they are good.

I've used Gateway Tire for 30 years. Today I went for new tires. There was one man working the…read moremechanic bay. I appreciate the manager Robert (& Jeremy) being kind to costumers but protecting the workload of their one man. To be a great company you need great workers. To have great workers you need management that supports them. I will continue to use Gateway because they have proven to be a trustworthy place. (Across America places are short staffed, it's good to see the staff being taken care of that do show up for work) P.S. I love my new tires

we locked ourselves out of our van tonight the young that came to let us in was very friendly,…read morecourteous, and fast to get us into our car. He did a very good job and we would highly recommend to anyone...he was a life saver thank you sir.....

David L great…read moreservice on time Professionals Aaaaaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaaaa Aaaaaaaa

I was looking for a particular vehicle months ago, it sold before I could put down a deposit, and…read morerecently another one came in and Rachel remembered I was looking for that particular one, let me know they had it, and I bought it! Buying out of state was an added obstacle, but Rachel did all she could to make it easy. My only complaint was that finance was incredibly pushy about add ons. I would buy a vehicle here again and recommend it to others.

We bought my car back in 2019 along with the extended warranty. That expired and I needed to get a…read morenew policy. Daphne is awesome!! She is extremely helpful and makes things happen easily!! I highly recommend getting with her for any policy needs you have!