Had an answered prayer experience with this company! My boyfriend and I had an unfortunate flat tire while out grocery shopping in Henderson, most shops were closed and we were not sure what else to do with the situation. We called them, the guy showed up within 15 minutes and got us in the truck. Well, we were still needing to get back to our Air BnB with a load of groceries, with no Uber in sight. The man, whom I believe his name is Dustin, said that his wife would help transport us to our AirBNB in Finger, Tn. He did an excellent job suggesting a nearby shop : The Tire Shop at 588 HWY 45 Bypass Henderson, TN. They were closed but luckily they were still on site and able to take the car and said they will fix it tomorrow. His lovely wife took us to our AirBNB and I feel so blessed that she took time out of her day as well to help us. The help on suggesting where to take the car and also helping transport us back to where we needed to go felt like such a God moment and I hope that family stays blessed I am impressed with their service and their hospitality and I would recommend their help and services. Thank you all so much for your help! God Bless! read more

Great, fast service and great customer service. My daughter was locked out of her car and we are several hours from her. I called my insurance company and they were not help. I made a call to Hi-Way Wrecker Service and was met with a person who said they could have someone out there in 10 minutes. Less than ten minutes later, my daughter called that the serviceman was there. He unlocked her car quickly and was able to take payment over the phone. They even sent me a text message receipt for my records. Excellent service. Thank you to Hi-Way Wrecker Service. read more

They were wonderful to work with. My daughter attends college in Henderson. When her vehicle broke down early in the morning they had it picked up and at the repair shop in less than an hour. They were courteous and their pricing was very reasonable. They treated our daughter like she was their own daughter. Highly recommended. read more

This company quoted a price, which I accepted and then charged my credit card an additional $100. When I called about the discrepancy I was told I heard what I wanted to hear, and not what he told me. I told them that insulting the customer was a bad business practice. These people are rude and care more about $100 than they do about building customer relationships. Stay away from these people- use a different wrecker service! read more