Haven't been getting what I pay for at this location. I pay for the Premium Ceramic Package, and my…read morePPV comes out dirty, and with dirty non-Armour Alled tires. I'm sick of this! I have 3 vehicles with monthly plans from this company. This is the only location not giving me what I pay for. Do not use this location! It sucks!

The front nor the back of my vehicles gets clean. They don't use the manual brush anymore for some…read morereason. I'm going to cancel my membership bc there not a reason to keep it.

This place would do better with zero employees. The equipment is completely automated…read more Yet they do have "attendants" who manage to inject themselves into the process and complicate it. I had pulled up to the monitor and gate and the "attendant" was busy chatting with another "under employed" individual, so rather than listen in on their banter, I began to select the car wash I wanted from the screen specifically designed for customer use and prepared to enter my credit card. The attendant noticed and physically swiped at my arms with a frenetic motion, nearly making physical contact with me. He said "let me do that". I would have, except he wasn't interested in working prior to this. I put the car into reverse and left. I won't pay and promote this sort of behavior at any establishment. Send them home and let the machines do their jobs.

Fast and courteous service. Everything was double checked. They give you bottled water to have…read morewhile you wait.

I went to the Take 5 at 60 Chloe Place, Jackson, TN, and -- with the help of a nice, blond-headed…read moreyoung man -- decided to purchase a membership. I pulled ahead to the machine, and I was having trouble lining my car up with the tracks. The older man who was working the line began screaming at me. I had my window rolled down and explained that I couldn't hear, but the man threw down his hose and hat in frustration with me and continued screaming at me. I finally got my car in position -- much shaken up -- and made it through. When I got to the exit, the younger blond man was there apologizing profusely for his coworker's behavior. I get that we all have bad days, but this was bad. This shall, however, be the last time I visit that location; I have no desire to encounter that "gentleman" again.

Worst car wash especially for $26. Bugs still on grill and windshield. Blower didn't get all the…read morewater of the side windows and the tonneau cover. The rinse left soap on all the windows. You would expect from a $7 car wash. Not worth the money.

Asked them 4 times to verify they checked the tire pressure. They assured me they had inflated…read moreeverything to 30psi. Once the TPS reset I find they only inflated one tire. They also gave me lip service about topping off the coolant reservoir, something again they DID NOT DO. What other corners are they cutting here? What a bunch of bums.

these guys are the absolute best! I was traveling through from Nashville to see family and Memphis…read moreand I hit a pothole and air was going out and they filled me up in less than two minutes and said "you have a good day mam" thisss is the kind of southern hospitality of gentlemen I appreciate!!! 10 STARS IF I COULD!

Totally dumpy! None of the self service stations are open, the place looks abandoned. Used to be…read moregood years ago.

Says free vacuum with $10 wash but never spits out the coin for the vacuum. Says under carriage…read morewash but it doesn't work either. Crappy car wash.

I've used Zazz before and had good service but my visit today was likely my last. First - there is…read moreno longer coffee (not a reason to take stars off but it just set the tone). The service bay was cluttered with parts, tools, and supplies laying on around on the floor. The customer waiting area looked like it hadn't been cleaned in quite a while - complete with chairs with torn upholstery and broken parts. To top it off - the guy running the cash register and an employee got in to verbal fight complete with strong profanity right there in the customer lounge where customers were sitting. Finally, when I got ready to check out it seemed I was really interrupting the cash register employee's day. I'm thinking this place must have changed ownership or something. I doubt I'll go back.

Good lighting and nice place but all of the foam brushes are not working, the brushes are the…read morereason I was looking for a self car wash. Not happy

Great service, pulled right into the bay no wait, quick oil change and also checked other fluids…read moreand topped them off as well, definitely will be back