One would think Sonic could train a kid how to take an order without interrupting 10 times. If they could relax for a second I'd tell them I want cheese no onions with mayo and a medium drink. I will tell the. exactly what I want if they would listen! I blame this on management failure, not the kids. read more

I never get food here. we just go for the half price shakes. they're okay. I always have to tell them I want extra Oreos in my shake or there will be none at all. you think im joking but I ordered an Oreo milkshake and they just forgot to put them. so whatever. it's always the same grumpy cashier who waits on us. always in a bad mood... really the only reason I can justify visiting any sonic ever is for the affordability of the half price shakes. read more

Stale tortillas on the breakfast burrito, which is the sonic breakfast gold standard. use fresh tortillas next time, guys!

Cool little place. A Sonic that has a small dining room. This was cool. The food was as good as any other nation-wide chain. The service was the same. read more

I was highly unsatisfied. The restaurant itself was unkempt, then when I was placing my order, the employees switch and it was two different people. The second order taker was extremely rude and had an attitude with me for no reason. Not only that but she blatantly wrung my order in wrong and when I tried to work with her to fix it she just cut me off. The only hospitality and courtesy I received was when they messed up part of our order and replaced the sandwich. Lastly it wasn't until I got home did I realized they had every order wrong. read more

It's really a kind of hit and miss.... When it is good, it's amazing. But when it's bad, it's almost like a surprise but expected at the same time. Staff is awesome all the time though! read more

There is nothing fast about this sonic location. I have rarely had an experience that took less than 20 minutes. The speaker on the drive-thru seems to be problematic at ALL times. I like Sonic's food, but the time it takes to receive your order often means ending up with cold burgers. read more

Customer service was great today. Crew leader named D'angelo was super understanding and super good with my kids. Went above and beyond for us and made me want to go back to this location more often! read more

If I could give 0 stars I would. Had to redo my order 3 TIMES because they could not get it right. Finally got it right but then managed to literally make a mess of it. Megan needs to learn how to run this store. Honestly worst employee and management there is. Never returning. read more

So, I was in a pretty great mood, its new years eve was doing some running around and my Toddler was hungry. I pulled into the drive-through, The last time I ate at a Sonic was probably 6 years ago. and when I went to order got Major attitude from the person taking my order. They then managed to even mock me on the intercom which put me in a pretty sour mood needless to say. If you serve something on the menu, and I ask for it weather you think its weird or not its not your job as an employee to laugh or mock at my order. Super unprofessional and someone needs to teach these kids basic customer service and respect. What I ordered tasted fine, but I didn't even receive the item I was mocked over... ridiculous. read more

Probably the worst sonic experience I've had. The staff seemed very overwhelmed and lost in what they were supposed to be doing. Our burgers were smashed and poorly put together and the fries were not done all the way. The food took a while to come out and they had our order messed up with another car. The employees were trying their best they just seemed very unorganized. read more

the employees have 0 customer service skills. employees cases each other in and out of the building while i waited over 30 minutes for 2 items... that were pre ordered. smh read more

Takes 25 minutes to get through the drive through...even then, they can't hear you through their headsets and end up making orders for the wrong things or leaving things out. read more

First let me say the servers are very friendly and always ask if they can get us anything else, very customer service oriented. We eat inside and it is usually clean. The food is at a fair price and we have always had our order correct. The only reason I can't give 5 stars is sometimes they are not busy and it takes forever for the food. The bathrooms are awful, and in disarray, not sure if they ever clean them. read more

The staff is friendly but I think not really paying attention. One time I went here, I ordered only $4 worth of food. I gave the girl $20 and got back $11. I did not realize this right away because I got a bunch of ones! The next time I waited for a really long time. The girls kept coming out, passing me, and asking if I ordered the items on the trays. At least 8 cars pulled up and were served behind me. Finally, a girl asked me what I did order. She came back and told me my food had been sitting there all along but nobody picked it up. She said it was there for a really long time and she thought someone left without it. I would have thought that the car waiting a really long time may be there for the food that has been sitting there a really long time! My food was cold and my ice cream was melted all down the side of the cup. I gave her the ice cream back and asked for an unmelted one. Seriously, you don't give someone ice cream soup! You take the initiative to make a new one! I asked for a chili dog with no cheese, and completely confused the girl. I have been back, but I do not order ice cream, do not request anything off the menu, and pay with small bills. The food is not the best Sonic I have had. It is just okay. I think that if they did just a drive up window, serving one person at a time, maybe they would be less confused and possibly get things right more often. read more

I think one star is too good for this place. All too often, when I order anything fried, it has such a bitter, horrid taste to it, that I'm convinced they don't change their grease out enough or don't clean the fryers properly. I ordered cheese tots and could only stomach two. It's a half hour later, and the horrible taste is still in my mouth. This is how our food comes out at least 80% of the time, and I will never, never, NEVER order any food from this Sonic as long as I live. read more

Horrible place to eat at. Every time I go there I have to wait about 10 minutes and when ever I eat it I get sick so I'm never going back. The staff is horrible read more

Do not drink anything made with ice at this location! I recently discovered that Sonic has awesome ice so I've been buying bags of ice from them to satisfy my craving. Today I scooped some ice from the bag and poured bottled water over it . To my disgust there were so many floaters it made a pile of white flakes on the bottom of the glass. I tried it again with a different glass and the same thing. As the ice melts more and more floaters are in the glass. DISGUSTING! I called sonic and told the manager as well as notified customer service. My next step is health department. read more

Food took 30 minutes and it's supposed to be "Fast Food" - both orders were wrong several times in several areas Staff wasn't nice. Worst experience yet. Absolutely piss poor. Literally had to walk into the back to get a manager to do something. Still never got it right read more

Drive Thru....Amazing Customer Service...Inline today, backed up a bit with cars...no worries. I finally place my order 1 small, 1 large Strawberry Limeade and 1 route 44 diet cherry limeade (the best drink ever)...the pleasant male voice on the other end of the speaker tells me they are out of diet sprite and he is sorry would I care for another drink. I tell him no thank you. Again he asked...again my "no thank you", he then states he is very sorry he could not make my drink and therefore the large strawberry limeade is on the house....now THAT is customer service...so I paid for my small drink. Not at all what I was expecting. The staff is ALWAYS so polite and apologize for the wait in the drive through...note this particular Sonic is not really set up as a drive through. To allow the staff to make the decision to provide my large drink for free speaks of the culture of Sonic if not corporate at least at this location. Thank you Sonic...some of the other fast foods in Maricopa could take a lesson!!!! read more