I guess my memory of a past bad experience at this location wasn't enough to keep me from returning. Using the app to order ahead should be a no brainer with designated parking spots which should correlate with the number keyed into the app upon arrival. We were brought an order shortly after parking but it wasn't our order. Told the gal it wasn't ours and she went back into the restaurant, never to return with our correct order. Being the overly polite folks we are, we waited then called 20 minutes later inquiring about our order. Apparently, our order had been given to the wrong car before we arrived. We were offered a free sundae for our wait. We asked for a refund which we finally got with our order. Being wished a "happy" Memorial Day was insensitive to say to a veteran with armed services disabled license plates. read more

Oh my, where do I even start. My burrito was so small I actually laughed when I opened it. Jokes aside, it was frustrating. I know this is fast food, so my expectations weren't high, but this was ridiculous. I ordered the Super Sonic Breakfast Burrito specifically because I love jalapeños. Instead, it was mostly tortilla and only contained sausage, egg, and cheese. No jalapeños, no tater tots, nothing else. After tearing off the half that was just tortilla, my "meal" turned into a very light snack. Zero effort went into this, and I'd give zero stars if that were an option. read more

Sonic Drive-In - What I Got SuperSONIC Breakfast Burrito - Burgers Near Me - Kyle, Texas

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Reagan is amazing. She's super friendly always make sure we're good. Her presentation her person her smile. The others are great as well but she has that extra little happy. read more

Sonic Drive-In - Reagan is the best. Everyone is ALWAYS so pleasant. She goes that extra w her lovely smile. Definitely a keeper. We always enjoy everyone. - Burgers Near Me - Kyle, Texas

Went to this sonic today with my kids and ordered 2 kids meals and 1 adult meal with a few modifications, not complicated. When I got charged it was for 3 adult meals, which is over $10 more for what I should've paid. I rang the bell told Jasmine that my order wasn't right after I received it. She comes back out and then argues with me for 5-10 minutes about how I am wrong. I asked if she could take the food back because we hadn't touched anything, and I just wanted what I ordered and to get charged the right amount for it. But Jasmine continued to argue with me. I never received a refund for the wrong food, was overcharged, and left with cold and soggy food after all the back and forth that my kids didn't even want to eat. I hope this Sonic learns what customer service is, because that was not it today. I recommend saving yourself time, money, and a headache and go somewhere else!!! read more

Let's be realistic about the quality of food you're going to receive from any Sonic location. It's not really fresh and definitely not healthy. With that being said, I stopped by for a late night meal because it was convenient. They took my order quickly and brought the food out quickly. My order was correct and piping hot! Sometimes, you just need a chili cheese coney to turn your night around. Also, don't forget to order a fun drink. read more

The absolute dirtiest park I've ever seen, my kids hands were black from the slide. Food and customer service is excellent for a sonic though. read more

Sonic will always have a special and large place in my heart most of the time my taste buds are throbbing and wet for sonic but as of late I haven't felt enticed to embrace my mouth with a double baconator. This is solely because of this kyle location sonic drive-in. The staff seems OK though when I paid with cash, they didn't seem like they wanted to count the change and shorted me a penny every penny counts. The service is absolutely awful. I could read the entire Bible front to back sitting in the drive-through line or at one of the drive up kiosks. Maybe even twice before I got my food. When the food comes out, it's cold. Cheese not melted but the ice cream is. Last time I went for a cookie dough, McFlurry and a cherry limeade it took them about 20 minutes to bring out my melted not mixed ice cream and flat cherry limeade. Overall, the experience is awful. The food is not delightful and I do not recommend this location. If you have the time go to the San Marcos location, the ambience is much nicer. As always, thank you kindly and oh so much for taking time out of your day to read my review. Thank you , H.A.G.S. read more

MULTIPLE TIMES in the last week alone we've had to bring stuff back to get it made correctly. DONT go to this Sonic!

We have ordered from this location through the app and it's always been spot on with the service! They bring out my order within a minute after I parked. This service is so much faster then ordering at the kiosk I've noticed. We have been loving the pretzels and corn dogs. Those are definitely favorite go to sonic snacks. We tried the burgers for the first time and it was okay. The strawberry slushes are the best and are half off all day through the app! Overall, we love ordering through the app and our food is always hot when it gets delivered to our car! read more

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Sonic is now charging for ketchup,mustard and dipping sauce!! That's crap!!! Why they say due to company policy.. your cheap Sonic!! Last time here. read more

The AI that took my order crashed when I arrived. Thank god there was a human staff member available that another AI was able to trick into bringing me my order. I suppose keeping 1 human around for emergencies like this makes sense, otherwise I would be unreasonably low on tots right now. Pretty sure this transaction triggered the AI apocalypse, and they did forget my sauce, but damn man, tots at 11:30pm? It might be worth it. 4 stars. read more

Sonic Drive-In - Burgers Near Me - Kyle, Texas

went to sonic after work today. I ordered a number 10 large meal and a soft pretzel with cheese. I was expecting to get a large drink but when I got to the window she handed me a small drink. I don't really like confrontation so I didn't say anything. she was very polite and said your good will be out in a second when I got my food it had been about 5 mins and so I didn't even check my bag to see if everything was in there. I didn't have my cheese sauce for my pretzel or ranch with my chicken. I was pretty disappointed. this isn't the first time this has happened I just don't understand whats so hard about putting saucr In the bag. I used to work fast food and for a place to be this slow and miss a simple thing like sauce is actually wild to me. read more

Wonderful sonic. Gabriel Culiat will definitely recommend them to family and friends. Great food and service

Never eat here but needed something quick for a hungry MIL. We ordered 2 kids hamburger meals with tots. The food took awhile but it was served hot and fresh. read more

Service is good some days and crap on others. Manager is a complete asshole. She closes the store literally a whole hour before posted times. I live in the neighborhood next to this sonic and wouldn't recommend lol. read more

Came here for a quick snack before hitting the road again, they answered the button so quickly and were super nice, also repeated the order back to me which never happens. i used to work at sonic so i know how long the chilli cheese fries, tots, etc can take. they got my order out in under two minutes! side note: they made sure all of the fries and tots were covered in chilli! read more

only two things you can guarantee from this sonic, a f@ğġǒ+ making your food, and it coming out wrong live right down the road and wouldnt recommend read more

Something always broke here. Just like McDonald's it's either ice cream machine or slush machine. Then there's teenagers that all seem like they smoked a big blunt for breakfast that work there. Orders always wrong. Don't get a chili cheese coney because with will be a hot dog with a couple Drops of chili and cheese. Not slathered on like most Sonic's would do it. Not sure why they're stingy with chili and cheese. Smh. Find another sonic nearby if you really want sonic. I suggest not going to either on 150 I'm Kyle, both suck. read more

Service was absolutely horrendous. Had to wait 30 min in drive thru just to get a how can i help you.

Terrible service, absolutely the rudest humans I have ever encountered in my entire 49 years on this planet. I ordered 2 bags of "nugget ice" and it was huge solid chunks of ice because they had pre-bagged it, and then put it it the deep freezer. When I asked if they could replace it with fresh bags or get a refund they flat out refused for no reason. read more

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Really stinks that I now live so close to this sonic and they can never get my order right. The past 3x I've left with wrong orders. This last time I made sure it was correct and it wasn't. We asked for a lemon slush they still brought out a mango slush. Then they brought out a lemonade slush. Then they brought out nothing but slush with 1 lemon in it. Obviously not like other sonics which I love. It's suppose to have fresh lemon juice with the slush. read more

Sonic Drive-In - Burgers Near Me - Kyle, Texas

Lonnie review been going to sonic for years and years. Always consistent I would highly recommend period

Pressed the button to order and bro was super rude just said what. Had 0 customer service and the food was ok but the service ruined it

They've never given me ranch or marinara with my mozzarella sticks. One piece of bacon comes on the bacon cheese burger. I love Sonic but this one isn't the best. Food is fine. read more

This is the slowest Sonic and they have poor customer service. Sonic is my favorite fast food restaurant... but this sonic gives the rest a bad name. read more

If inept was a store this would be the perfect picture. Very slow and even when you call and remind them after 20 minutes you still don't get what you ordered. read more

Man. Sonic just all around sucks. I continue to keep it going, because I do love me a number 3. But their customer service and overall quality of food has gone down like my paycheck the weekend after payday. It's disappointing to say the lest. This sonic location continues to follow the same business model previously stated above. They are incredibly slow service and when you do get your food it looks as if it was prepared by my 3 year old nephew. Everything about sonic is the bees knees, hints for the 2 stars rather than a 1. What is continuing to kill Sonics name are the individuals preparing the food. Not the ACTUAL food read more

Worst sonic ive been to. I see them treating their employees like shit not getting orders correct and management doing basically nothing to help. read more

After reading the reviews, I was a little nervous going to this sonic. I was overall pleased with the experience. The lady at the drive through was nice. For how busy it was, they got me my food in a good timely manor. My tater tots were somewhat cold but still crunchy and not soggy which is great. Everything I ordered was received. So I'm a happy over all customer. read more

This is my first time ordering from Sonic. Got a standard burger, onion rings, corn dog and shake. I took my first bite of burger and the meat was really tasty. Like good meat. Nice amount of toppings , not to much lettuce. I was very pleasantly surprised. Then the onion rings. Super crispy, just the way I like. Onion was cooked well easy to bite thru. Now onto the corn dog. Great tasting batter. The hot dog inside had very good taste. Sorry I suck at writing but I will definitely eat there again. Now I haven't had a milkshake in years but they are known for them so I figured what the heck. It was so good. Nice and thick. The only drawback was the straw. The hole was to small and I had to get another one. read more

They get my order right every time, fast service (especially when I use the app) and good food

This sonic is an absolute joke. Everyone says they only go because it's the closest fast food place to our neighborhood otherwise no one would even bother. I've never once gone and gotten an order right. Today I waited at the window for 10 minutes to get 1 corn dog and one cookie ice cream sand which. The corn dog was flung at me in less than a second the window slammed and the girl was off chit chatting and laughing it up for 10 minutes while I just sat in my car. She finally came to the window and I asked for my sandwich. She said, oooppss my bad/apologies; slammed the window flung me an Oreo cookie even though I ordered a chocolate chip one and a bag full of mints and a coupon for buy one get one free coney. Like woooww sonic; basically you're saying, we know we suck; we know you'll still come; here's some mints lmfao. Well I admire your brazenness!! read more

Popped over for some drinks to cool down and some snacks and had a very pleasant experience! Everything came out quickly and AJ was extremely polite and helpful. He had to go back and forth a few times for me and had a smile on his face the whole time. You don't get service like that at fast food joints very often, so I was very pleasantly surprised. Give that kid a raise! read more

I gave Sonic two stars just because the food was decent. However, the service was horrible. I went thru the drive-thru and ordered a #2, no pickle, large onion rings and a Coke Zero. I was the only vehicle at all in the drive thru. I had to tell her twice no pickles, three time large onion rings instead of fries. When I got to the window she handed me a Coke. Ummmm, did you say Coke? Yes! Please, it was supposed to be a Coke Zero. She asked me if I wanted the change from my order. Excuse me, did she think she deserved a tip? Now I get my order, I will say I didn't have pickles but I got a small order of onion rings. They have a hiring sign out. Let's hope you get someone that can take an order! read more

SLOW! I would give a higher review if they weren't so consistently slow. It can take 5 minutes or more just to get to order. A simple drink order can take another 5-10 minutes to get (even with only a couple of cars there). The orders are usually pretty accurate, but you may have to repeat it five times until they actually repeat it back to you correctly. read more

They are extremely slow and the service in the ordering booths are very bad they mix up half the stuff and you have to correct them over the order read more

I know they are fairly new but it's common sense to mark drinks when someone is ordering multiple ones. They have screwed up twice already with my drink orders. They don't mark the diet vs. regular. How hard is it? The lids have buttons you push down that take 1 second. The first order was a few weeks ago when I ordered 2 diet limeades and one regular. When I asked the car hop she had no idea what was what. Ok. I'll sip all 3 to figure it out. Last night I ordered 1 diet one regular. I noticed the carhop pushing the button on one when she reached my car. On my way home I drank what was marked as diet when it wasn't! I could taste the pure sugar. Please mark the drink lids!! read more

This has got to be the absolute worst sonic in all of Texas. Seriously every time I go it takes over ten minutes after I've pushed the red button for them to respond to me. Most times they never say anything at all. Every single order is wrong, and I'm not exaggerating when I say that. As I was writing this review I realized that they even got a simple large sprite order wrong that I just got. Smh I'm done with them. I wish someone would buy that location and revamp it altogether. It's a shame that I even have to rate them this low as I have never had bad service from sonic at other locations in the past. You've been warned. Now just keep going up 150 until u get to Dairy Queen. At least THEY care about their customers... read more

This sonic is horrible and the service sucks! food is always cold! Dont go there ! The manager chelsea is horrible

Came here last week and order a bacon burger. Well I got a bacon sandwich, no patty. Currently just ordered a chicken sandwich with bacon and ranch, was charged and got no bacon or ranch. They always screw up orders, go to another sonic read more