No body never took my order did they just think I need sum were to park an just push the button uh.now I have to drive way to white oak it's a shame you can't spend your money local read more

Few people probably eat this but chili cheese, tater tots with jalapeños is culinary masterpiece. It's very tasty and the sonic in Gladewater has it mastered it's delicious I had some today actually the jalapeños just give it just enough bite read more

This gotta be the slowest sonic in Texas waiting 30 mins for a damn drink, I dont understand how in the hell it takes this long for a drink

I will never stop back at this sonic someone needs to come and show them what sonic is about why we eat here u can't tell me I can't make a certain slush or u can't add that or they not going to be this and it's sad why lose business in the smallest town ain't to many ppl coming back after the service I get this was my last straw and I'm not stopping til this sonic either closed or under new management I'm really pissed off cause I don't even do reviews read more

Sonic is sonic. Best thing about it is half price drinks. Every now and then I will get a burger bit let's face it, it's not the best in town. Cheese sticks are good. If they remember to give you the ranch you asked for. read more

I believe in customer service and giving the customer what they want. Mark this Sonic, because this is the FIRST Sonic in my 51 years that didn't do that! See? I like vanilla malts. I like them BIG (and my waist line shows it). Whenever I go to a Sonic, I usually get a Route 44 malt. Half the time, they say "32 ounce is the largest we have" to which I reply with "then give me a large and a small malt and a Route 44 cup" and they bring it out in the Route 44 cup. Today, in Gladewater, TX, i explained what I wanted, and they told me I had to pay for the Route 44 cup (no problem if that is what it takes to get what I want), but they brought out a large malt, a small malt, and the empty Route 44 cup. First time ever that this has happened. Really? Wow. I only come here when passing through. I guess I'll go to other Sonic's instead of this one. It was just a hassle to put the two drinks together in the car. On a positive note, the staff was nice and courteous, I just feel that knowing what I wanted, they fell behind other Sonic's in Customer Service. read more

Always, always, always check your order before you leave!!! Everytime I've gone to this particular location in """GLADEWATER TEXAS""", my order has been wrong or items not in the bag!! Soo frustrating when you live a long distance to go back! When I've called to report what happened they're not willing to compensate you!!! Go the extra distance to bypass this location!!! read more

Fast food monopoly in gladewater.. backs up during the lunch rush a bit though. Its a smart idea to call your order in ahead of time. Also, if you plan to tip the carhops, bring a few bills because you can't sign one on your card receipt. read more

this sonic is a disgrace to the name and to the town of Gladewater ,Tx. I have never seen such BAD customer service ! My coworkers and I have been eating here for years ,ordering ice cream once a week but never ever will I waste my money here again. Ordered 5 ice creams received 4,one was like soup with a banana flavoring but no bananas, one was missing and when I called to tell them the girl in the back ground screamed through the entire phone conversation. This was sickening!!!!!!!!!!!!!!!!!!!! Everyone makes mistakes but that wasn't the issue I will not waste another second on this or messing with this place. It has been complained on for 15 years I know and just gets worse. GOOD RIDDANCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Went here ordered a drink and ice cream. It took 30 mins to get then rec'd my order minus the spoon for the ice cream and straw for the drink. Carhop went back to get the after 10 mins just drove off. Crappy service read more

Food it is not that great and the milkshakes are just a illusion... really they treat you like another warm body or another number...

One of the best Sonics around. I go there 5-6 days a week for a snack or meal. Tip........order a cheese burger with chili and onions only. You will have one of the best chili, cheese, and onion burgers in the state. read more

Can not substitute any drink even offering to pay the difference. Then would not sell us an individual wacky pack toy when we ordered an adult meal for our daughter--and it was our daughters birthday. We were told to go get a happy meal. We were planning to buy dessert but eill go across the street to the nice new mcdonalds for that--wouldnt wantto inconvenience the associates trying to accomodate the customer:\ read more

The carhop was rude, I ask her for extra mustard and she just said there is some in the bag, but that's not what I asked her. Then she didn't even give me a straw, or bring me extra mustard. Will not be returning!! read more