Wanted to give an updated review since all the other reviews were pretty old & bad. As stated in other reviews, the mic system does not work well. Our order consisted of 1 foot long chili dog which required eating with fork & knife. Can usually pick up and eat once half is remaining but unable due to falling apart; other than that it was good. , tots & fries were fresh & hot. Be aware the pics of fries are deceiving, they are the size of shoe strings fries, IMO. 2 corn dogs were good. Wanted to include the grounds were nicely manicured. The corn hole game was an added touch we watched some children playing. Overall lunch was fine. Much better than some of our Ga Sonic's. read more

I've asked for the potato smasher buns 3 times on different times ordering it and I've never gotten it once

My friend and I ordered two hotdogs a fry and an onion ring. The weiners weren't cooked only warmed, the fries were hard and one hotdog wasn't made as it was ordered. A miserable experience. We won't be back. read more

It really wasnt that bad. The folks were friendly, food came out fresh, and we didnt have to wait for too long either. I didnt get the impression that this place is dirty or unpleasant, so all in all, if you are on a road trip and you want something quick and not too expensive, then why not? read more

Very bad service and the guy taking our order didn't get it right and he wasn't polite I usually don't complain but I'm not eating at this sonic ever again read more

While in Franklin, NC, we wanted to grab some food. It was my idea to do sonic because they have tater tots! Our car of 4 placed a fairly complicated order, we paid and it was delivered rather quickly. The food was decent in truth and the tots were hot. But it's Sonic, it's not world class cuisine. read more

Of course Sonic is a good place to eat. We usually eat the every weekend. Love the sweet tea, coneys chili dog with cheese and chili cheese tots are my usual. Unless they are running a specialty burger (garlic butter? Hell yeah!). Good location, easy to spot, and usually busy as hell. read more

My friend and I went to sonic around 7 and she ordered a number 2 w chilli cheese tots, two hours later she says she feels awful and starts projectile vomiting on the couch. The reason we know it's sonic is because it smells the same as when she ordered it earlier. read more

We just waited 30 minutes in line for them to tell us at the window that we had to pay in cash we got no food and had to drive off with nothing. read more

Just don't. Not in this town. Its a mess. You could buy a cow milk it. Make the Ice cream. Slaughter the cow and make the hamburger faster than hitting this one up. Also you can't do two separate orders in the drive thru. but wait you can whip into a carhop and do two separate orders?! Tell me a fast food chain that does that? Save yourself the diarrhea of bad service and food. Go to Sylva NC to have a much better Sonic Drive in experience. read more

They advertised to cookie dough blast not 1 but then three places then proceeded to tell me that they do not have cookie dough. Also did not blend the blast I ordered, was just ice cream with the toppings on top. Would not recommend this sonic . read more

Took 15 minutes to order in the drive thru, another 5 to get the food and the grilled chicken sandwich was GROSS and the french fries were cold and burnt. DO NOT VISIT THIS LOCATION UNLESS YOU WANT TO THROW AWAY MONEY AND FOOD. If I could give 1/2 a star I would. read more

Wow what can I say, this was our first time at a sonic and it will be our last, to this one anyway. The waiter was probably the RUDEST person I've experienced in the restaurant world!! I'm still in shock!! We were going to order a shake after we ate our hamburgs but not after that treatment!!! read more

Eh its Sonic. We stop by here on the way to Cherokee every other weekend. They mostly get our order right and its relaxing to sit on the benches with my dog. They do ALWAYS forget to give me marinara sauce for my mozarella sticks but thats not a big deal because Sonic marinara sauce is gross. read more

Why is it that our Sonic, per the "manager's orders", will not allow more than 1 order per car? In other words, no separate orders if 2 people are in the car. You are instructed to "drive back around and place your second order at the speaker!". What the heck????? The Sonic in Sylva never says a word about making you do separate orders if more than 1 person in the car wants to order something, they just say, "Ok, what would you like on your first order"? Get with it Franklin, quit being so stupid! I refuse to order anything if my daughter's family stops there and I'm with them! Over time, you have lost a bunch of money from me alone because of that lame rule. read more

Half of the CarHop speakers do not work and this place is absolutely a joke compared to the rest of the successful Sonics. After multiple attempts at trying to find a lane that actually has a working order button, I sat and pushed the button several times and never did get a response, maybe the staff is across the street eating at Dairy Queen. Horrible service read more

Sonic has fast service, hot food, cold drinks, yummy shakes all at a reasonable price. This Sonic has great customer service and they even take the community fundraiser coupons which is an added bonus! read more