I paid 3 bucks for this it supposed to be a strawberry passionfruit refresher but I got water with fruit in it very disappointed read more

Sonic Drive-In - Burgers Near Me - Chattanooga, Tennessee

We stopped here for a "quick" bite to eat while using the mobile app because we wanted to get to our vacation destination before it got to be too late. What a huge mistake that ended up being. The food was typical Sonic food, but the attitude of the young carhop was ridiculous. One order of popcorn chicken was forgotten, the blue slushie had a hole in the bottom and was leaking all over, and there wasn't a single napkin in the bag. When we pushed the button to let them know of our problems, she said, "It should be in the bottom of the bag." Correct. It *should* be but isn't. Everyone else had finished eating so I got out to throw their stuff away (as well as the slushie that I was afraid to throw out because I figured she'd accuse me of lying). I figured while I was out, I would ask for napkins again. She went inside, walked past me four times to deliver two orders so I asked again if I could please get napkins to wipe of the slushie that had leaked all over my car. She stormed back inside, grabbed napkins, and handed them to me while rolling her eyes. Several minutes later, she stomped over to our car, literally threw the popcorn chicken into our car, and stomped off as if WE had done something wrong. The whole ordeal took FORTY minutes!!! So much for a quick stop! The only positive that I'll add is that there was a confrontation between an adult man and a Sonic worker named Austin. We weren't sure what was going on, but it seemed as if the man's son was being threatened by a Sonic employee. We *think* both boys work there. The dad was (rightfully) upset over what was happening to his kid, and Austin did a great job at de-escalating and problem solving with the dad. I hope his son is okay! read more

Sonic Drive-In - Hole in bottom of cup when it was delivered to us. It leaked through the drink carrier and all over my car. - Burgers Near Me - Chattanooga, Tennessee

This Sonic has struggled recently with staffing. There have been multiple occasions where I have ordered in the app and then my order says on screen that it is coming out but is never brought to me. I have had to push the call button and ask for my order. They do usually get the order correct. The location is convenient and outside of the main drag of Chattanooga. read more

Sonic Drive-In - Front - Burgers Near Me - Chattanooga, Tennessee

I've been under the weather so I went to Sonic for a stress free night. We placed a mobile order from stall 4 at 10:44pm. At 10:54 it stopped tracking and showed as delivered. At 11pm I hit the red button. At 11:08 I hit it again. At 11:10 someone answered and asked what I had ordered. At 11:16 my cold food was brought out. I spent $27 on cold food that no one in my home will eat. read more

Sonic Drive-In - This is supposed to be a chicken sandwich with Mayo - Burgers Near Me - Chattanooga, Tennessee

My boyfriend and I went here and ordered the blast milkshakes last night and both got food poisoning today...DO NOT ORDER!!!

save your money because they won't give you what you ordered. god forbid you point out their failure because they will just be rude. Chickamauga Sonic is the worst fast food place ever. they never get orders right. I am officially done with this poorly run store. read more

So I pulled through Sonic super excited to chow down on this great food AND THEN I GET IT HOME AND FIND A TOENAIL IN MY WINGS. I am so disappointed in Sonic and their hygiene. I thought they were better than this. It makes it even worse that the toenail is absolutely long and disgusting. Whoever it belongs to needs a pedicure. Sonic fix this immediately. Please and thank you. xoxo, Brenda read more

Sonic Drive-In - toenail - Burgers Near Me - Chattanooga, Tennessee

Ordered four bacon double cheese burgers, when they arrived, no bacon. They made me four more, this time with bacon half cooked. Sorry doesn't even begin to cover it! Will not be back! I gave one star, needs to be zero stars! read more

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The time to order was long. Service was rude. Food that was ordered was incorrectly made. Breakfast burrito was not rolled and open on the ends with nothing much inside. Mainly tots and egg. No sausage. Do not recommend. read more

I was visiting the area on vacation and was excited to see a sonic since I don't have one close to home. I was a bit disappointed to see it had such a low rating because I was really wanting to go. I'm glad I still went! Several of the reviews on here are old, and I am thinking they have taken the feedback. I ordered online and waited less than 2 minutes to get my food. My order was completely correct, and the employee that brought out my order was extremely kind and knowledgeable. Food tasted just like I remembered it. read more

They barely filled the fries. What they did have were stale and gross. Same for the onion rings. Burger was good. Food received Wednesday evening 1/10/24 read more

Food was cold, disappointing and disgusting. Service was incredibly slow, especially for a restaurant that claims to be 'sonic'. Worker was rude when asked to bring the drink we ordered, instead of the sprite he brought, which was not ordered. read more

Sat in the bay after pressing the button to order for at least 20 minutes with nobody to help. Beginning to think it was an error with the bay technology, I asked the car next to me if they'd been helped. They said no and left. I just wanted 2 slushees, that's it. I went to the drive thru thinking it could be faster. Wrong. Line didn't move for 5 minutes. I left with nothing but wasted time and frustration. read more

Slow, so slow, a life time lost. Speakers in Kiosk not working. Restroom appears to have 5 teenagers living in it. This is not the one. No bad team, only bad leaders. read more

I come here quite a bit, living just up the street. Today the service was 2nd to none. The young man working the drive thru was pleasant, friendly and efficient. He is a definite asset to the location. read more

Sorry, you had just one job; sell me ice cream. I let the "ice cream" sit at room temperature for three hours. Did it melt? Would you like me to say it in Spanish? No. It did not melt. It had a consistency of cheesecake at room temperature. Very disappointing. It was a chemical heaven made to look like ice cream, virtual ice cream! Epic fail. read more

A disgrace of a restaurant. Do not go there. We pressed the button in the bay, and sat there for 20 minutes. Eventually we gave up and sat in the drive thru for 10 minutes. When we asked what was going on when we finally got the food they said they were super busy. There was 10 at most cars in the lot. The only reason I gave it 2 stars in because they didn't mess up the order. read more

Food was good, nothing outstanding but definitely what you would expect from this type of restaurant. Service was fast and friendly. One downside was the bathroom.....I suggest you hold it until you can go somewhere cleaner! read more

i love this sonic, they're always insanely fast and the food is delicious ! I will be back soon for another milkshake!

I guess I'm giving one star because they did give me the ice cream I bought.. but the process to get there was absolutely absurd. I had to order twice, then got charged the wrong amount, got brought the wrong things, and they acted like it didn't even bother them. They sure did manage to pack a whole lot of terrible into one tiny experience. Writing this review was by far the best part of the process. read more

This Sonic gets my 5 star review because it's a Sonic and I know what I should get from a Sonic; and I got just that. Fast, hot food and our waitress was friendly. I noticed this place hasn't gotten any good reviews; or any reviews at all in over a year, so here you go Sonic! Looks like you've stepped up your game! At least with our visit! Keep it up! read more

I was here several weeks ago and ordered a couple burgers & fries and drink; our food was old; so a few weeks later in fact this past Sunday drove in just to order a couple of hotdogs and some drinks; there were only a few cars in the slots not busy at all; pushed the red button to order and waited 10 minutes; we left and saw only 1 car in the drive thru. I think this Sonic management is Laaaaaaaazy! and Looooooooousy! and they Stink!!!!!!! I think they need some workers; didn't see anybody working. Will not go back. read more

Waited for 20 minutes after ordering. We were parked by the window and could see our shakes sitting on the counter inside waiting to be brought out for at least 10 of those 20 minutes, and of course they were completely melted when they finally got to us. We asked they be remade and of course received lots of attitude and a mumbled statement that the machines weren't working right. That may or may not have been true but, sitting on a counter for 10 minutes sure didn't help. He took our entire order (including 2 burgers and some tater tots) back and set it back on the same counter where it sat for another 15 minutes while we sat waiting and watching through the window while other customers were served. My husband finally went to the door to ask for a refund and was told our card never went through and to just leave. This didn't make any sense, #1 our account is fine and we could have have paid for about 200+ trips to sonic, and #2 they were going to give us food 15-20 minutes earlier...with no payment? We pulled up our bank account and sure enough, there was a pending charge from sonic for $19.20. Took another 5-10 minutes to get a receipt showing the transaction had been voided. Never once talked to manager, even though we asked. Never once got any remote semblance of an apology. Definitely won't return to this very poorly run sonic with a manager who obviously doesn't care and rude employees who apparently either don't know how to look at a payment log or are trying to steal from customers. Went to Wendy's right down the street and were in and out in less than 5 minutes, fantastic friendly service, food was hot and our frosty's were perfect! read more

This place has possibly the worst customer service I have ever experienced. Their manager was extremely rude to me and my family when we received a completely watery milkshake and wanted a refund. read more

Do you enjoy watery milkshakes? What about watery slushies? Well then this sonic is the place for you. And don't even think about getting a refund because the manager here would never dream of giving you one. Probably the worst sonic experience I've ever had. read more

Horrible service. Ordered 3 drinks; one came out wrong size. When we mentioned it, the carhop got upset and walked away while my husband was trying to talk to her. He even shouted after her and she ignored us. RUDE service. read more

Literally sat in the drive thru for twenty minutes before we even moved, defiantly will not be back!

Food is what you think it will be. Kinda fun to eat outside with the car hops. No refills on soda:(

Horrible. Just horrible. 3 melted wrong order milkshakes. Sent them back, they sent the same milkshakes back again 10 minutes later. Sure they were the same ones as they were still the same 3 wrong orders and we had reconfirmed the order when we returned them. Never again. Sonic is usually on point but this one is awful. Disappointed. I keep a strict diet and exercise and the splurge was in vain! read more

Never going back there. Took over a half hour to get 3 shakes and had several employees "hanging out" and using profanity outside the back door instead of working. If it was possible, I would have given them a score of 1/4. read more