Excellent food and service. Ordered the Ruben combo meal with great hot fries. Their Ruben was…read morestacked with a good amount of meat,tasty sauce, and not the mess of other restaurants.

Do NOT order from here. I ordered food twice as a customer and both times food was old and…read moredisgusting. I also attempted to pikcup and UberEats order twice as a driver, and both times the restaraunt claimed they didn't have ingredients for the customers order. EMBARRASSING CHARLESTON ILLINOIS LOCATION

Any drive-through service can forget something but the solutions offered by this establishment are…read morenot acceptable. I live several miles out of town went to this establishment through the drive-through spent more than $60 on take home order. While in the drive-through they also needed me to pull ahead and wait extra time because something wasn't ready. When I got home, I discovered that the most expensive item in my order that was more than nine dollars missing from the bag. I called the restaurant and requested they deliver. The item with Uber eats they refused, and they're only resolution was that I could return to the restaurant and get the item. They also did not offer to remove the item from my charge card as a possible remedy. Very very poor service and problem resolution. And in my book when someone charges you for something you didn't get that is theft.

Great food, great prices, a great place to have a good meal love there real milk shakes also ! They…read moredon't donate to hate groups that's just stupid ! Reviews are about food not BS. I've never been disappoint at chic-fil-a, and wasn't at this restaurant. I had the grilled chicken and waffle fries and it was delicious!

I know, I know, I gotta stop reviewing McDonald's. I'm so sorry. But my excuse is that I hadn't had…read moreMcDonald's in 11 months...and then I just went...crazy. Actually, it's because I ran the half, work got stressful and I didn't have time to cook...so I broke down. Because a McDouble and a McChicken sounded so good!! And it was. It actually made me slightly nauseous afterwards because I hadn't had McDonald's in so long...but I also literally inhaled them. This is a two lane drive up right next to EIU. The main restaurant closes at midnight, but the drive through is open 24/7. Out of the three McDonald's that I tried while I was here for work, this is easily the best one...it's probably because they get the most business with EIU being next door. I kinda wonder what happens after midnight though for the kids who don't have cars and want McDonald's. Do they just walk through the drive through? Thank you, Charleston, for re-breaking my McDonald's cherry.

I placed an order around 12:00 AM for 40 nuggets, two large fries, and a McChicken. It took almost…read moretwo and a half hours for my food to arrive, which was already extremely frustrating. On top of that, both the DoorDash driver and the manager gave me misleading information about the status of my order throughout the process. While I was calling the manager about the delay, my friend happened to be at the restaurant getting food around the same time. My friend told me that the manager was giving out free food, including fries and burgers, while I was still waiting hours for my paid order. I found this especially frustrating considering that the manager told me over the phone that he was personally making my order and making sure it was given directly to my DoorDash driver. When my order finally arrived, the food was in unacceptable condition. My nuggets were completely cold, and I was missing three nuggets. My McChicken was extremely deformed, and both of my large fries were rock-solid and freezing cold. To make matters worse, none of the sauces I ordered were included. Considering the manager specifically told me he was personally making sure my order was prepared and handed to the driver, I find it hard to believe that the missing sauces were an accident. Overall, I am extremely disappointed with how this situation was handled. Waiting nearly two and a half hours is unacceptable on its own, but receiving cold, incomplete, and poorly prepared food after that wait along with being given misleading information made the entire experience even worse.

Took forever to get our food, we asked if a worker could come out so that we could pay and they…read moretold us to wait, but there was no one else in the restaurant except for 7 of us and two of us didn't order. The workers were just talking in the back while we stood waiting. They we're snarky and just overall rude.

The worst experience I've ever had at taco bell. And I worked there for a year. ‍ The manager…read morewaited till lunch rush to go on break. ‍ All the food I received was soggy and the tortillas on my Mexican pizza are honestly stale. They forgot four menu items all together, charged me more than what the online order came out to. ‍ Idk how it was this bad. I'm boycotting from now on. If I could rate negative stars, I would.

I have not had an experience at this Dairy Queen that was bad. The food is always prepared nicely…read moreand pretty quickly too. They have a wide variety of ice cream choices and we love their ice cream cakes. They are always decorated so nicely!

Absolutely shitty. Disrespectful managers and workers when complaining about a pile of salt on my…read morefries when THEYRE UNSALTED made a complaint and have them walk away from me. Rather ear out of a dumpster in chicago then this pos place only adding one star bc 0 is not an option. Food tastes like garbage anyway

Can't order online for delivery any more. Have to call. They get the order wrong every time when…read morecalling to place an order. So weird that they only deliver if you call. Get with the times. This change is so weird and doesn't make sense. Might appear petty but we're ordering elsewhere because of this. Tired of calling for a replacement after ordering.

freaky fast more like slowly slow. Slowest jimmy johns known to man. i could die and live another…read morelife and die and be born again and my sandwich still wouldn't be made

Well, it's time for another "chain" review…read more Our usual stand on chains is that they are pretty consistent in what they provide and that we the people usually know exactly what that will be. Of course, there can be good experiences and bad, which is sometimes about the food and sometimes about the staff, but the food is essentially what it is. This is obviously a generalization, but a pretty reliable one. This has been the case with this Subway in Charleston pretty much for the 12 years we have lived here. However, Subway, rather recently has changed their offerings, creating a bunch of more "artisan" or "premium" sandwiches and they have also upped their price points accordingly. Tonight, the staff was friendly and efficient, however much of the food was disappointing and not worth the price point being charged. We got 6 sandwiches, 3 foot longs and 3 six inch. Five of our sandwiches were in the Subway Series category and one was a Subway Classic. The classic (meatball marinara) was tried and true and came as it usually does and is well loved by the taker. The elite chicken bacon ranch was modified only to exclude tomatoes. It looked a hot mess and was definitely not up to the par of a named premium or artisan sandwich. The taker enjoyed the taste but it was not worthy of the upgrade from classic to a premium category. The Cheesy Garlic Steaks were not modified other than for cheese types and they were not good. We got two of these and both were a mess to look at, jappearing as a glued together blob stuck on either side of the bread with nothing in the center. The meat was meh, certainly not premium. Due to the way it was all melted together , there was no balance to the sandwich or to the flavor. It was edible similar to the classic steak and cheese but definitely did not live up to the upgrade in presentation or taste. They have no business charging the amount of money they are charging for this sandwich, nor having it as a premium sandwich - not the way they came. We were very disappointed and will not likely take a chance on these again. The Ultimate BMT we will reserve commenting on because the person partaking is on chemo and her taste buds are kind of faulty right now. That said, she did enjoy her sandwich, it just tasted off from what she is used to. We will assume that is on her end though and leave that at her feet rather than the sandwich itself. The final sandwich "The Boss" has not been eaten yet, so we cannot comment on that one. And finally it REALLY sticks in my craw when we order sandwiches and they are NOT identified on the outside of the sandwich. ESPECIALLY when some orders are the same type with different modifications. This is just lazy and inexcusable. Put identifying info on the paper of the sandwiches please!!!!!!!!!!!!!!!! But I will say this is not exclusive to Subway. I can't say we will never patronize Subway again but should we visit again, we will definitely stick to a basic, classic sub and steer clear of all of the upgraded, up charged sandwiches. There are several other sandwich shops in town and I will say they usually live up to their standards in presentation and taste and matching costs. This has caused Subway to fall down lower on our charts, which does mean we will choose it less often. If you are going to offer a sandwich as a premium or signature sandwich at a premium price, make sure it lives up to it.

One of our sandwiches was wrapped sloppy and we found a hair in it…read more Sandwiches was toasted but was not hot when we got it.

People who get here after me getting their sandwiches before me really PISSES me off…read more I don't mind waiting my tern BUT waiting for the entire lobby to clear out and then also asking me my sandwich 3x is stupidity. It's not good customer service. Apologizing over and over again for the waiting does not make it better. It highlights the inequality. I pay for my sandwich like everyone else does (in fact I pay more because I have to order the gluten free version) and I should have the same courtesy extended to me that everyone else receives. Unfortunately, this isn't the first time I've experienced this at this location. It's a shame because I really want to support local businesses.

Shout out to GARRET! Came in with a very large group of high schoolers, Garret kicked butt very…read moreefficient and friendly! Should be promoted to Manager...thanks great experience!!!

Tried the garlic chicken sandwich! It was incredible. So good on the cheese bread. Thank you…read moreSubway. And fast friendly service.

Their fast service is always great food is fantastic always enjoy their after 4 special it's…read moreperfect for my family

Great food. My favorite is the Western BBQ Burger with fries and a Coke…read more Friendly staff offers great service. Great variety on the menu.