I was visiting my grandson and was lucky to find this hotel after trying to stay at the Bryn Mawr…read moreInn and Suites. The owner of Bryn Mawr Inn and Suites never returned my calls which was odd and frustrating. But I found The Radnor Hotel which was more affordable and comfortable. So glad I found this place instead. Staff was friendly, accommodating, and kind which is more than I can say for Bryn Mawr Inn and Suites.

tomer Service Shout Out to Jean, Johnny, and Doreen of the Radnor Hotel in Saint Davids,…read morePennsylvania. On May 8, 2026, my husband and I had lodgings for an overnight stay after attending a family wedding. Our accommodation was clean, noise level was quiet, and hotel was clean and modern. The restaurant housed the after-wedding party which consisted of french fries, chicken tenders, various egg rolls, and dessert; all of which was very good. I would recommend staying here based on the above, but the outstanding customer service support raised it to another level. Here's my story. We live in New Jersey, roughly 2 1/2 hours away. At approximately 2:30 in the afternoon my husband received a call from the hotel telling him I had left my pocketbook in the safe. Anyone who has done this before knows the sinking feeling of leaving behind a wallet filled with credit cards, driver's license, medical insurance cards, and cash. Since it was a Saturday, hotel management agreed to send it overnight via FedEx on Monday; I was asked to call to confirm delivery. On Monday I spoke with Jean (at the front desk) and explained the reason for my call. I informed her that I hadn't verified the contents of my pocketbook and asked if she could do this before shipment. Once Jean located the package whereabouts, she had to ensure the front desk had coverage. She retrieved the package which had been prepared for mailing, unsealed it and confirmed its contents. Jean then informed me it would be driven to the FedEx office for shipment. Thank you Jean for staying positive and patient with me. Later that day, I missed a call from the manager, Johnny. His voice mail said that our credit card was declined (human error) and asked that I provide another. His message also gave detailed shipment options and costs. Johnny returned to the hotel. I called back shortly after with another credit card. The package was driven back again, and the credit card transaction was approved. In speaking with Johnny, I asked who found my pocketbook as I wanted to thank the individual. He informed me that it is hotel protocol to have a manager check the vacated rooms to see if guests have left any personal belongings behind. The manager's name is Doreen; however, we never had the pleasure of a conversation. Thank you Johnny for your persistence in getting my pocketbook to me. Thank you Doreen for your honesty and ensuring my pocketbook was turned in to hotel management. To conclude, I applaud the honesty, willingness to assist, and patience of Doreen, Jean, and Johnny. I hope the home office, which I will contact, will take note of their commitment to providing the Radnor Hotel's guests with outstanding service and to a very happy ending to what could have been a sad story. Sincerely, Marie J.

The location had great views of a portion of downtown. Parking was ok once I figured out how to do…read moreit. I had to move my car though. I got there early so I had to wait about an hour for my room. I had lunch downstairs at the restaurant. I loved the room, it's location, the cleanliness, and the view. It was spotless. It smelled nice in there. You can tell that the staff is on point with cleaning. I can't hate on the bed because I am a borderline insomniac so I didn't sleep well. The price was good and my experience overall was good as well. I would come back if I had to visit this area again.

The room is nice, clean, standard hotel room. I'll never stay here again however as their parking…read moreis atrocious. They've got a garage right next to the hotel but you're forced to park about as far away as possible, and the signage in the garage is so poor that you're left wandering the garage trying to find a way out. It is so so bad, I'd recommend strongly the Marriott either on the same side of the river or on the other side. This hotel is quite the social hangout, but it feels like a bunch of modern day hippies trying to find some sense of community. No thank you at all. Seriously, rethink your choice here. When you're tired and lugging your bags around, the last thing you want is to be so far away and then get stuck at the bottom of the garage with no elevator. I swear it's like you're in a horror movie, so creepy down there, and I worry about safety to be honest. And I'm paying a lot for this room, there are much better choices just blocks away. Really watch yourself with this place. Never again. This management needs to make the parking right up front, right near the hotel entrance. What's wrong with you fools? Fail.

Probably the quietest HIE that I have ever stayed at. Located a convenient 5-10 minute drive from…read morethe Blue Route (I-476) in Drexel Hill. As you approach you might think why is this hotel in a rural neighborhood, but don't worry, it's nestled in the back immediately adjacent to Indian Rock Park. Tons of parking. You will be greeted by welcoming and friendly staff in the large well-lit lobby joining both the on-site restaurant and convention center. My room was great, thanks for the upgrade!. Two room suite with two queen beds, well-lit and spacious bathroom, walk-in shower, kitchen area, and living area. Living room has an awesome rolling desk for catching up on emails. I come here often for conventions and have never been disappointed with the experience. I only have one complaint, I drive a low car and the speed mountains in the parking lot are excessive.

I booked a room at the Holiday Inn at Drexel Hill for my handicapped sister well before a…read moreforecasted major snow storm. I had investigated this as a resource doing pre-planning so that I could pay for it on my credit card weeks before the event. I live 70 miles away and, in a blizzard, if my sister lost electric, I would not be able to help her. I hired a friend to take her to the hotel I had paid for and she was turned away on a technicality. I pleaded for a reasonable accommodation for the handicapped based on the fact that I would pay for any incidentals with my card. SHE WAS TURNED AWAY! I complained to the sales staff and asked for compensation which was denied. I asked to speak with the manager. I left a message and six days later the call has still not been returned! I will only due business with a chain that takes better care of those with disabilities.

The hotel is good and the staff is nice. They offer a complimentary breakfast onsite and they have…read morea bar as well. There is also some parking in the back of the hotel. The rooms are very spacious and have a nice size TV and desk plus a fridge. So you can definitely get some work done in your room. They also have a full size ironing board as well as an iron for you to use. The bathroom is a good size as well. Overall the hotel is good it has some wear and tear due to maintenance because it's an older hotel but it is a nice place to stay downtown. They also have a small indoor pool and small gym/workout room. Definitely recommend for a place to stay.

I had 3 reservations for a 4 night stay as follows:…read more Thursday night May 21, 2026 Friday and Saturday nights, May 22 and May 23, 2026 (These two nights were at a wedding discount price for my son's wedding) Sunday night, May 24, 2026 Where do I begin with the grief of this 4-night stay? Let me start with the major issue, the window blind. No Window Blind It was only when I got into the hotel room that I found out there were no window blinds to cover the window. (The blind was sitting in the corner of the room. See image) I was not informed of this at the front desk when I checked in. I tried to call the front desk, but no one answered. So, I went downstairs and then the woman at the front desk informed me that some rooms had an issue with the window blinds. It was Memorial Day weekend. The hotel was filled; they were accommodating guests from 3 different weddings, so there wasn't another room to switch to. Fortunately, I had some safety pins with me and the woman at the front desk came to help me pin the slim side curtain closed so I had some privacy and to block out the outside lights as much as possible. (See image) I found out during my stay that: The blinds are lowered and raised by a motor to make it handicapped accessible. The hotel had previously experienced a blackout that burned out the motor. When I checked in, the hotel was waiting for a new motor to replace the damaged one When I checked out on my last day, I was informed that the company that made the motor is out of business; the inoperable motorized blinds affected 3 rooms. Okay, there were things about the 'out of commission' blind that were out of the hotel's control. But all the same, I was inconvenienced, so I asked for a discount to compensate me for not having a window blind. I was told I already had a wedding discount price. Excuse me, but that wedding discount was for only 2 of the 4 nights I stayed, and the cost of my entire stay included working a window blind. Really, Hotel Warner, do better. But there's more . . . Room entry cards As previously mentioned, I had 3 reservations for my 4-night stay. Even though I was in the same hotel room for my entire stay, I was told I must come to the front desk to check out and check in for each reservation. The woman at the front desk couldn't explain why. The next day I found out from another front desk staff member that for each new reservation, they had to issue new room entry cards. Okay, that makes sense. But why couldn't that be explained to me when I first checked in. When I checked in, I let the front desk know my brother would be coming in for the wedding and he would be staying in my room. I gave them his name and the date and time he would be arriving. I asked the front desk to make him a room entry card because when he arrives, I would be elsewhere getting my hair and makeup done for the wedding. Even the next day when I got my second set of room entry cards for the second reservation, the front desk confirmed with me that his name was in the system for my room. And yet . . . in the middle of getting ready for the wedding, I get a call from my brother saying they won't give him a room entry card unless I give them my permission. He handed his phone to the front desk staff, and I said it was okay for my brother to have a room entry card. However . . . instead of making a duplicate card of the cards I had with me, they made my brother a replacement card, which deactivated the room entry cards I was holding. Thank goodness we returned to the hotel room at the same time. ~Sigh~ Hotel Warner, do better Information sheet When I checked in, I was told of the hours of the breakfast. I knew I was going to remember the times, and I asked if they had that information printed out to hand guests, but the hotel did not. However . . . the hotel did have a sheet of area restaurants that would give a discount to the hotel guests. (See image) So it begs the question, if the hotel prints up a list of the area restaurants, why can't it have on the back side of that sheet the times of breakfast and the other amenities that were posted in the elevators. (See image) In addition . . . that information sheet could include the location of the breakfast (i.e. on the 1 floor, not the ground floor) and the locations of the ice machines. Both of these I found out from fellow guests or called the front desk (which did answer that time). Also, printed sheets handed out at the front desk or left in rooms can be updated more easily than the sign in the elevators. For instance, I was told that the sign in the elevation that says 'Day passes available to the YMCA' was no longer accurate. Speaking of information . . . The hotel didn't advertise that they provided free Wi-Fi in the room, the front desk or anywhere else in the hotel. I found out when I was checking out that the password to the WiFi is taped in the envelope that contains the room entry cards

Had an excellent stay at this hotel while in the area for a work meeting. It was very clean, quiet…read moreand all staff were very pleasant. Perfect location, as well. Would definitely stay here again.

I am writing to express my disappointment regarding my stay and the treatment my family and I…read morereceived during check-in and throughout the evening of August 28. I am an Asian guest, and during my interactions with the front desk, I felt unwelcome and treated differently from other guests. I observed staff greeting other guests with smiles and offering umbrellas, while my interactions felt rushed and impersonal. At check-in, before I had the opportunity to ask about breakfast options, the front desk agent immediately informed me that I would need to pay for breakfast. As a Marriott Titanium elite member, I was offered 500 bonus points as my welcome gift, but the agent did not explain the available food and beverage credit or other welcome benefits until I specifically asked. The entire check-in process felt hurried, including the directions to the elevators, and I did not feel like a valued guest. After entering our room, my children and I were excited to begin our stay. While moving the chairs slightly to sit at the table, we accidentally dropped a water bottle on the floor. Within approximately 15 seconds of entering the room, I received a phone call reporting a noise complaint. My younger child became very upset and cried for about 10 minutes. To help calm the situation, I took both children outside to the car to retrieve additional belongings. When I returned to the room, I was preparing to take a shower when another staff member informed me there had been another noise complaint. Shortly afterward, the same front desk employee knocked on my door very loudly and continuously for more than 10 seconds. I opened the door and calmly explained the situation. Despite this, I was warned that if there were another complaint, my family would be required to leave the hotel. At that time, there was no noise coming from our room while the staff member was standing outside. I do not believe there was any effort to investigate whether the complaints were accurate before threatening to evict my family. I even suggested moving to another room if it would resolve the situation. Initially, I was told the hotel was overbooked. However, I was able to see multiple rooms still available for booking online, including both two-bed rooms and king rooms. The explanation then changed, and I was told that the guest making the complaint did not want to move instead. As a result of these repeated warnings, my children became anxious for the rest of the evening. They were afraid that even accidentally dropping a phone or making normal family noises would result in us being removed from the hotel. This created an extremely stressful environment rather than the comfortable stay we expected. During our conversation, the front desk employee repeatedly stated that it was "company policy" to require guests to leave after three noise complaints, mentioning this policy several times. However, I do not believe the hotel made any reasonable effort to verify whether we were actually creating excessive noise before issuing these warnings. When I requested the employee's name and business card, she initially refused to provide them. I was only able to obtain a business card after requesting assistance from another staff member. Overall, I found the service to be unprofessional, discourteous, and lacking empathy. Most concerning, I left with the impression that my family was not treated with the same level of respect and hospitality that I observed being extended to other guests. Whether intentional or not, the experience made us feel unwelcome. I respectfully request that hotel management investigate this incident, review any available records or security footage, and address how this situation was handled. I also hope the hotel will reinforce the importance of treating every guest with professionalism, respect, and consistency regardless of their background. Unfortunately, based on this experience, I cannot recommend this hotel unless meaningful improvements are made to its customer service and guest relations.

This is not a very fancy hotel, but it does a great job for what it is…read more The buffet breakfast was simple (no make-your-own-waffle machine - to my daughter's dismay) but actually pretty good. And very reasonably priced at $13.95. The room was very quiet - even though there is a NJTrantsit rail line very nearby. I never noticed the trains from inside the hotel. But what was really great was the two swimming pools! Inside is a quite shallow, very very warm pool. Outside is a much bigger pool that goes from 4 feet to 8.5 feet deep! I did witness a member of the staff cleaning the pool, so that was a good sign. Cons: The elevator (one of the two was out of service) was a bit wonky, so we had to wait longer than seemed normal a few times. The hotel is wedged between two enormous strip malls and is down the road from 30 others. Not particularly scenic or pleasant, but it's fine to sleep there.

3.5 but will round up…read more I stayed here with my kids for a long weekend. Criterion for a hotel was: 1. Proximity to Philly and Adventure Aquarium in Camden. 2. Free parking. 3. Indoor pool. Not many hotels met #2 and #3, but this one did. Breakfast is NOT free-it's $17.99 buffet style and kids eat free. Was it worth it for just me, no, but the price was fair to feed 3 of us. The pool was small but very warm on day 1. Day 2 had more people and it was colder. There is an outdoor pool too but this was a winter visit. The room was smaller than I expected but two queen beds still, a TV, and a small fridge. The bathroom had a Bluetooth in the mirror which my kids both loved. It was clean. Shoutout to housekeeping who stocked extra towels each day without asking. The only negative was our room faced a train track and I heard trains up until 11:30pm. Could have been later but I didn't hear because I was so exhausted from the day. My kids have requested a return trip and I'd be happy to stay here again.

Great hotel on the riverfront with food nearby. There is a large parking lot outside. Rooms are…read morespacious and clean. I didn't hear any neighbors or people in the hall during my stay. The AC is great and allows you to set it to 60 degrees. Shower pressure is a little weak, but the water gets HOT and the bathroom fan actually works to help remove the warm air. The shower toiletries are heavily scented. The window shade exposes around an inch of window on the sides, so it's not ideal if your room faces the parking lot since it lets light in from the parking lot. The attached photo of the window shade was taken at night. The included breakfast was standard. There were coffee, meats, eggs, potatoes, yogurt, fruit, cereal, and some bread. The breakfast and seating area were clean and spacious. Breakfast is served Monday-Friday 6:30am-9:30am, and Saturday/Sunday 7:00am-10:00am. There are ice machines on the second and fourth floor, and on the main floor there is a water bottle refill machine. There are bikes that you can borrow as well. There is a small bar, and a small convenience corner where you can purchase travel essentials along with beverages and snacks.

Exceptional staff, especially Penelope at the desk, who got us into our room after we arrived a bit…read moreearlier than expected! We stayed for a quick weekend getaway, and felt safe, welcome and cared for. Free breakfast was convenient and good quality, parking is free and room was quiet and well-maintained. Great location for waterfront, ballpark and downtown, easy access to highway. Downsides: parking after dinner could be tricky, blackout curtains not great. Great value, and would stay there again.

I have now stayed at this lovely little hotel twice, both with my college-aged kid. We have stayed…read morein the summer with extreme heat as well as this January, when it was spectacularly cold. The hotel is immaculately clean, and was a haven after our cross country flight on both occasions. We were greeted warmly and asked if anything was needed, though we had our door codes conveniently delivered so the entry was smooth. Our rooms were impeccably clean, and the beds very comfortable. The lobby is beautifully decorated with an impressive stone fireplace and the coffee table included fresh cut flowers (lilies in January - exuding a lovely scent that added to the warmth of the fire itself). The breakfast room was equally lovely and cheery, and a thoughtful array of pastries, cereals, fruit, waffles, yogurt, bagels, coffee, teas, juice and more were available. The proprietor and staff were wonderful. The Brandywine River Hotel is conveniently on the way to see family, but even if it were not I would go out of my way to stay there. It's a true gem.

Very pretty quaint hotel in beautiful Chaddsford area. We stayed 2 nights over the weekend. King…read moresize bed mattress was comfy. Blanket & sheets. I would've preferred a cotton like comforter . Temperature was good and controllable. There was a romantic and effective gas fireplace in room. Nice in room jacuzzi- though I wish they had handles or rails to help get in /out of it. Room was clean and quiet at night. Concierge was very helpful, informative, attentive. At least 4 restaurants within walking distance. Live music and wood fired pizza at the cafe next door. Small gym in basement level. Basic cardio equipment. Hotel was clean and nicely appointed.