This was my first experience staying in a Home2 Suites. Usually I'm a Hampton goer as they're very…read morenice for the cost and come with a good breakfast. I had a staycation in Glen Mills and stayed for one night at this location. First off the gentleman working the front desk was beyond helpful and accommodating when I had an issue with my payment - gift card. He went above and beyond to take care of me and I really appreciated his help. The hotel was gorgeous - I loved the modern but still funky/ fun style and colors. I liked that there was a separate seating area from the bed and also desks and I appreciated the full size fridge and keurig in the room - although it wasn't used it was appreciated. I know these are generally for long stays and I will definitely have to keep them in mind when I'm staying longer because it would be perfect for that. The kitchenette is perfect for a short term stay and they even have hot plates available and tons of cooking supplies and serve ware and even a dishwasher! For my one night stay it felt very luxurious. They had a pool which looked nice and several fire pits and lounging outside (however they were not on and in the morning I found out they were out of service - there was also a dead bird next to it - eek) The breakfast left something to be desired of but I guess because you have almost a full kitchen the breakfast isn't that important but it was still a nice option! Overall a great stay ! I also loved the bed- so comfy and I appreciated the smart tv features and as a Hilton member powering the tv through my phone ! What a great stay! Definitely happy I chose this over the Hampton in the area.

After touring multiple hotels in the area, my bride and I decided to utilize Home2 in GM for our…read morewedding hotel. We worked throughout the process with Denise Grose, and really couldn't have had a better experience. The booking process for our guests was easy, and having the option of getting suites allowed our guests with children and families to still have space and privacy. The indoor pool and breakfast were both terrific, and Denise and her team made sure our immensely over-complicated gift bag process was handled with grace and patience. The facilities were clean and located near plenty of things, and our guests were even able to chill in the lobby and have drinks and snacks post-wedding. We had an amazing, perfect wedding weekend, and Denise and her H2S family were a big part of the reason why. We will forever drive past and smile.

From the moment my fiancé and I arrived here our stay felt smooth and effortless. Check-in was a…read morebreeze, and being allowed an early check-in was such a relief after a long drive....it made settling in so much easier. Our room felt like a little home away from home. It was set up like a mini apartment, complete with a small kitchen, which was perfect for grabbing a quick snack or heating up a light meal. I especially loved being on a high floor; it added a sense of space and gave a nice view of the surroundings. The bed was incredibly comfortable, and the shower had strong water pressure, which made winding down after a busy day a treat. Another highlight was the late check-out at 12 PM. It gave us a chance to enjoy a relaxed morning without feeling rushed, which was a very thoughtful touch. Between the apartment-style setup, great amenities, and friendly service, the stay felt both comfortable and convenient. Overall, it was a very pleasant experience. I'd recommend this hotel for anyone visiting the area, whether for business or leisure, especially if you value comfort, convenience, and a little extra space to feel at home. We would definitely stay here again!

I recently stayed here during a business trip. It's not a bad place but could use some attention to…read moredetail. The good: It was very close to the work location. All staff were really friendly and helpful. The included breakfast each morning was nice and saved the cost and time of having to wrangle it myself. Also, their coffee was really good. I came without a razor and they were happy to give me a couple disposables from the closet instead of nickel and diming me for them. Like I said, they were real nice here. The not good: The room was a bit shabbier than I'd expect and back of attention to detail. For some reason there's random pieces of tape on the ceiling by the bed. There's no fan in the bath so the paint is starting to flake off in the shower due to excess moisture. The liquid shower soap container was empty. The batteries in the thermostat are low so the heat was working but not consistent or accurate. Sink and shower in the bathroom could have been cleaner. The rooms are all nonsmoking but someone in one of the adjacent rooms was continually smoking weed every day and I was getting a contact high from it. I'm not against weed but I hate smoke, especially when it's not voluntary. Some would say "you should have complained so they could fix these" and I say "it's not the customer's job to tell a hotel manager how to manage their business. The FedEx guy doesn't remind me when my meetings happen at work or tell me to wear nice clothes on conference calls cause that's not their job. Overall I'd stay here again due to the convenience and friendliness of the staff, but hope they work on some of these issues.

Wow! I am a hotel Snob and this was the perfect hotel for…read moreus. It is by far nicer than any Hilton, Marriott or Hampton I have been too.. Front desk was so helpful. Food In the bar and drinks were Delicious and the biggest and best breakfast dining room Ever....you can even have them Make you an omelette... Also a Yogurt machine with all the toppings We loved Our 2 nigh stay!!

We stayed at the Best Western Plus Concordville Hotel for our cousin's 60th birthday party. We had…read moresuch a wonderful time. From the moment we arrived we were impressed by how accommodating and beautiful the hotel was. Even though we were only there for a day and a half attending the party and then leaving the following day, it was the perfect spot for celebrating. The atmosphere was lively with lots of dancing, laughter, and great memories made. Our room was cozy, clean, and comfortable. The bed in particular was surprisingly plush and made for a restful night's sleep. The staff was friendly and helpful which made the stay even more enjoyable. The grounds of the hotel were absolutely mesmerizing. I found myself wanting to take pictures all around the property, with its lovely landscaping and peaceful surroundings. It made for a beautiful backdrop to our stay. The hotel offers a large basketball court, arcade room, an indoor swimming pool, which caught my attention, though I didn't have enough time to fully enjoy them. The pool area was well maintained. When I opened the door to the pool, I could immediately smell the strong chlorine, so I decided to pass. One nice touch was the breakfast served in a small nook on the second floor. It was a nice convenience to grab a bite before heading out. Overall, it was a great experience despite a few small areas for improvement. We definitely recommend this Best Western Plus for anyone looking for a comfortable and welcoming stay.

This hotel was clean and the service was nice. It was also in a good location…read more However, the first night we were there, we were awoken to loud people in the hallway, trucks backing up in the parking lot with the loud beeping sound and someone blowing the sidewalk all by 630 in the morning. The walls were not well insulated at all. The gym was mediocre as well. It's in the same area as the laundry facility and was hot as all get out. When you walked back into the hallway, it was easily 10 degrees cooler. It didn't help that dryers from the laundry facility were going at the same time as we were in the gym. This probably contributed to it being so hot but then you need to turn the A/C down to account for that. I would not go out of my way to stay here again.

Really nice spot. Good location with plenty of restaurants in the area…read more Beautiful clean rooms. Fail kitchen and living room with doors to make the bedroom private. Works very well for longer stays. The front desk was great. I called a week early to have a feather free room for my severe allergy. When I went to check in, they had everything set up and verified it with me before I even had to ask! Check in was streamlined and they had everything ready before I even got there.

Easy check in and room has reasonable space. Bed firmness between the two queens in the room are…read moresoft and waaay softer... Pool currently closed for renovations. The sink inside the bathroom, and the one thing that was really hugely irritating was that bathroom light was a motion sensor. I mean, hugely irritating, enough that I'm going to put one star because of it. 15sec before it shuts the light off. When I'm in the shower, the light turns off. They need to move that to a regular switch...overall lighting setup in the room was strange. One light switch set didn't appear to do anything at all... Who did the wiring? Breakfast was okay, a small tray of eggs, sausage links and potatoes. Waffles (make your own) and bread and bagels available. Cereal, coffee, and some other drinks. Apples and bananas and some fruit cereal bars. I've had better breakfasts, but it did come free with the room. Watch the high curbs if your car doors are lower. Discount of 10% off the Texas Roadhouse next door for food. A Chick-fil-A next door, too (no discount there).

Excellent overall experience at this Hampton Inn. To start with it seems recently renovated. All…read moreareas, the lobby, the breakfast area, rooms and the workout room. Breakfast was wonderful! An assortment of breakfast choices, quiet rooms and hallways, and lastly but not least the friendly, helpful staff everyone was helpful but Louis in maintenance, Angie in housekeeping and the star player Krystal she is truly an experience she helped with everything from restaurant suggestions, our car trouble and even provided things to do for my children. We will be back!!!

Had a nice three day stay after Christmas. Weather turned very cold, and we were very glad we…read morestayed in the main house, where we could get morning coffee without going outside. Pretty space, comfortable room. Breakfast was good, and not too large. Owners/staff was helpful with restaurant reservations and entry to local tourist attractions. Very well located for all the DuPont estates and local restaurants. Would like to stay again when I could take ad advantage of the property. Enjoyed Ozzie, the dog. Thanks!

Our third time back! A picturesque and charming bed-and-breakfast, beautifully curated accessories…read morewith an elegant French charm. High marks for their caring staff. Nancy greeted us every morning with a smile and served us a delicious seasonal breakfast. Marrisa is delightful, and her knowledge of the local surroundings, equipped us for all our daily adventures. The only place will stay!

I have now stayed at this lovely little hotel twice, both with my college-aged kid. We have stayed…read morein the summer with extreme heat as well as this January, when it was spectacularly cold. The hotel is immaculately clean, and was a haven after our cross country flight on both occasions. We were greeted warmly and asked if anything was needed, though we had our door codes conveniently delivered so the entry was smooth. Our rooms were impeccably clean, and the beds very comfortable. The lobby is beautifully decorated with an impressive stone fireplace and the coffee table included fresh cut flowers (lilies in January - exuding a lovely scent that added to the warmth of the fire itself). The breakfast room was equally lovely and cheery, and a thoughtful array of pastries, cereals, fruit, waffles, yogurt, bagels, coffee, teas, juice and more were available. The proprietor and staff were wonderful. The Brandywine River Hotel is conveniently on the way to see family, but even if it were not I would go out of my way to stay there. It's a true gem.

Very pretty quaint hotel in beautiful Chaddsford area. We stayed 2 nights over the weekend. King…read moresize bed mattress was comfy. Blanket & sheets. I would've preferred a cotton like comforter . Temperature was good and controllable. There was a romantic and effective gas fireplace in room. Nice in room jacuzzi- though I wish they had handles or rails to help get in /out of it. Room was clean and quiet at night. Concierge was very helpful, informative, attentive. At least 4 restaurants within walking distance. Live music and wood fired pizza at the cafe next door. Small gym in basement level. Basic cardio equipment. Hotel was clean and nicely appointed.

Location is very good and staff are amazing. Hotel needs a bit attention to details, but room was…read moreclean. Front desk staff Corey, female who checked is out and Mr. Brown are outstanding!

The entire property needs work as it appears worn and old. The rooms are spacious enough but in…read moreneed of a deep clean. The tile floors in the bathroom were slick as if soapy residue was there and the room carpet was suspect. The staff were friendly and helpful and there's plenty of parking.

Super clean hotel, people were very nice, quiet place, breakfast spread was awesome! We will…read moredefinitely use this hotel again.

We stayed here last week, and it was the worst hotel stay ever. Our room was old, had peeling…read morebathroom tile around the tub, the bathroom did not close (the door hinges were put on wrong). The room carpet was wet and disgusting. The TV was outdated-there was not a good channel lineup, nor could we enter in Netflix or any subscription service I may have. To make matters worse, the checkout was worse. We asked for a receipt, the clerk would not provide one. He was condescending and did not care that our stay was quite uncomfortable. We were so upset, we left before 6am. Would not think of having breakfast at this dirty hotel. Last, they did not give us the chance to leave a review, hence why we chose to use YELP. Dirty, dirty, dirty, and old.

Came here for a wedding and most of the party was staying here. I don't think I've ever had such a…read moregreat bed and such a good sleep!! The rooms are large with a living room and kitchen! There's an ice maker in the freezer, stove, and a dishwasher. Everything is very clean! The wedding rate was very affordable and even a nice hot breakfast in the lobby. Talitha and Natasha from the front desk text you to make sure everything is great and if you need anything. Definitely recommend this hotel.

Friendly receptionist named Cindie made sure I felt welcome. She made the checking in process very…read moresmooth and fun, she took the time to enumerate all the amenities in the hotel. I even got free bottles of water after she found my hilton honors account. The room was clean, the pillows on the other hand flared up my allergies.