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Somerville Station

5.0 (1 review)

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10 years ago

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On Time Cab

On Time Cab

(7 reviews)

I scheduled a 3AM pick up to Newark Airport with On Time Cab. I called the day before my flight to…read moreschedule the pick up. The process was very simple and streamline. My driver texted a request for the pick up information. I provided it and received a confirmation from my driver he would be there at 3AM. At 310AM on the day of my pick up, I texted my driver when would he be arriving. He promptly replied 15 minutes. At 335AM I texted him, saying he needed to be there in 5 mins or I would drive myself to the airport to avoid missing my flight. My driver showed up at 342AM. The driver then, in my opinion, drove recklessly to the airport. He rolled through stop signs, didn't stop to make a right on red, and sped up to 90 mph on route 78 in a vehicle with both the check engine light and low tire pressure warning lights on. I understand that sometimes drivers are late, but other companies I have used have had the professional courtesy to call me to let me know they are running late. Between this lack of professionalism and the lack of safety I felt on the ride I cannot recommend On Time Cab

I usually hate writing reviews but I felt this company did a great job exceeding my lofty…read moreexpectations. I found out late one night that I had an urgent meeting very early in the morning to attend. I called the service and was greeted on the phone by a very nice woman who went out of her way to set up my appointment. A few minutes later the driver Kumar texted me to let me know he would be picking me up the next morning. Kumar did indeed show up on time and I arrived at my appointment on time. All in all some might say that they were only doing their job but trust me when you can not afford to be late to appointment you don't need any added stress. So when I called back three months later to get the same ride I was greeted on the phone by unprofessional man who said we only drive to airports. From 5 stars to 2 star Very quickly

Somerville Station - trainstations - Updated May 2026

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