At least there times a year I visit this Soma. They are always so helpful, if you needed to check your bra size they have staff on hand for that. I love the cool nights pjs/gowns perfect for post menopausal women. I love the panties especially when on sale. They last me way longer than the cheap Victoria secrets brand. I even wear their sports bra daily. So comfy, yet form fitting for Pilates. So not only can I get undergarments, and pjs, but I can get workout outfits also. My favorites are the soft robes. I get a new one at least three times a year. read more

Soma - Women's Clothing Near Me - Tukwila, Washington

I went in the store today and I was very disturbed by the store signage. Up to 50% off however when I asked the associate if the loungewear was 50% off she said no. I said the sign says 50% off and she explained it's up to 50 off. I then asked well which loungewear on this rack is 50 off and she said none. I then looked around the store and there were other signs that were clearly marked 30% off so I said if there is nothing on this rack for 50% off and they're all 30% why doesn't the sign say 30%? She showed me what looked like three pages from corporate telling the associates what to say regarding the prices. My husband did purchase my items, but truly I felt like this company is being VERY dishonest . The bag they place your purchase in says "Everything we do starts with you " I don't agree , I think everything you do starts with you Soma. Just BE HONEST! If it's 30% then say it's 30% and your customers won't leave your store upset. read more

This store is a sister of Chico's. I love the customer service. (I prefer to shop a bit b4 someone comes asks me if I need assistance). It was pleasant and all 3 different occasions, I was treated like I was the only one in the store. (I love how u can bring ur gently used bras for the homeless). I will b back! read more

Hajera was wonderful. She greeted me in a friendly and welcoming manner. She measured me because I used to weigh much less than I do now, so I wasn't sure of my new bra size (best part about gaining weight = great new boobs! Ha). She also took my specific bra preferences into account when helping me choose what to buy (for example, tight bras can sometimes cause me excruciating physical pain, so I needed my bra to fit much more loosely than normal, which she listened to, understood, and took into account when helping me to choose my new bra). I liked Soma's selection of bras, underwear, sleep shirts, and lingerie. They have lacy bras, smooth bras, tank tops with built-in bra pads, and all of the basic colors (black, white, navy, and nude) in most items in most sizes, but also some fun colors and patterns available as well. I used to work at a Victoria's Secret in a different mall as a teenager (many moons ago :) ) so I am familiar with mall retail sales from that side of things, and I know that the salespeople are often instructed to point out the sales to shoppers (even if there are huge signs in the store that advertise the sales). Hajera did mention 3 different sales going on. However, she didn't try to push any products on me, and she helped me find what I really wanted and supported me in discarding what I didn't want - which I appreciated. I was kind of scared to shop in-store for a bra; it's a pretty personal purchase and my bra preferences have changed throughout the years to become far more particular than they ever were before. However, Hajera was a genuinely nice person and made me feel relaxed, attended to, and comfortable. Overall, I had a very nice experience shopping at Soma Intimates today. read more

See all

We were not greeted when we entered the store. I had placed an online order and all three employees behind the register seemed extremely bothered when I asked if it was ready for pick up. This has happened on multiple occasions at this location. Based on what you wear, the employees at this location will either go above and beyond or act as if they don't see you. So long, Soma! read more

I had totally the opposite experience that some of you have had. The young woman I worked with at that store was new, but wanted to make sure I had exactly what I needed in a bra size and comfort level. She went out from the dressing room to look for different bra styles for me so I could settle on the style that felt most comfortable. Her customer service skills couldn't have been better. Since I wanted three bra's to replace my worn out bras, she needed to order an additional bra for me from the main company, and had it sent directly to my home. She validated the sale price was the same as the store sale price, and I didn't have to pay for shipping. I'm online now to order a couple more bras and was surprised at the negative comments. I'm sorry that happened to some of you, please know that this store does have some good sales people. O Burch read more

The people in this store are super rude. I went in to pickup an online order. I had ordered it 3 hours before and didn't get the pickup email yet. I was already in the mall so decided to stop by and ask if I could pick it up. There was one other customer in the store and 2 people working there. The lady with the dark short hair was super annoyed that I showed up early. She asked if I had more shopping to do and I said no but that I could come back later. She barely said a word to me and went and grabbed my 2 bras. The older lady that worked there just stood there and also said not a word to me. It was very awkward. I apologized for being annoying and she didn't even respond. I will never step foot in that store again. read more

I saw they were having a sale so I stopped in to check it out. I was asked if i needed help to which i answered asking for my bra size. She said they didn't carry my size in the store but to check online. I am used to this. Nordstroms carries a handful of pretty bras in my size. When I got home I checked out what they had in my size. The selection was very limited for my size. Since the sale was good i ordered a few for my daughter and I. I got my confirmation email within 15 minutes. A few days later I check the shipping details and when to expect the package. First shock was when i found out it was shipped via Fed Ex via the USPS. The next was it was going to take 18 days to get to me. I have to take blame on the shipping since i didn't read the details. I regret ordering now. Wanted to add a few things about Fed Ex and Usps. We live in a established rural area. I cannot tell you how many times packages have been delivered to the wrong house or "lost". Twice the driver hit one of our cars and they seem to think my flower beds are part of the turn around. As for USPS, at least once a week the neighbors have to exchange mail and packages that were delivered to the wrong box. They will not drive up our driveway to deliver packages nor will they leave the notice. read more

Extremely unwelcoming & unhelpful. I did however get pulled into the fitting room for a sizing after repeatedly saying no! would not go back & would not recommend for anyone over a D cup. read more

I stopped in here to look at their dresses and bras when I saw a sign advertising the sale they were having. It was pretty slow in there and the sales people were obviously bored but.... I was said hello to at least 4 times within 5 minutes of walking in. 3 of those greetings were from the same sales person who didn't appear to realize that I was the same person she had said hello to 30 seconds before. When I finally decided against better judgement to try on some bras, I was picking them out when the same pushy and over zealous sales person came over to me and hoisted 5 different bras into my hands and ushered me into a dressing room. While I was in the dressing room trying on bras, that frankly looked like they were made for ladies living in a retirement home, I overheard this same sales person shouting after people that stopped in briefly to look "thanks for nothing!" as they exited - more than a few times while I was there. After that, I decided that I was definitely not interested. Why would someone be so rude to people stopping in to look? Sometimes I go back to a store later after stopping in to purchase something that I saw. I certainly wouldn't if that is the way I was treated. I don't think I will be going back there. read more

Riley (sp?) and her coworker in the afternoon on 1/17 were so helpful. They made it quick and easy to find great bras that fit well. Friendly, not at all pushy, and even searched through the massive clearance rack to give me options that were on sale. I will be back! read more

I walked in to the store one day when I noticed it had recently opened. Asked them what sizes they carried. She answered and my size was included in the reply. And that was it. She did not offer to help me at all !! No one was in the store, she was not busy. Decided to just leave as do not think she was in the mood to help me. Wonder if this is a franchise they own, or if she was an employee. May give it a try another day. read more

What a great experience! Gina was amazing and explained the differences in each style. She measured me and gave me a ton of stuff to try. Being a very large busted girl I can never find cute bras that fit properly. I am a size 8/10 in clothes but a DDD. The bras are not only beyond comfortable but super cute. I got lucky that they were having a killer sale! I will never buy bras anywhere else! read more

The employees that work here are extremely rude. Not helpful whatsoever ... I was really offered no help or customer service. No greet just a short stiff smile....So then i proceeded to look around still nothing... So then i asked her if she had a manager i could speak with and she said i am the manager and just looked at me like i was stupid. Will not be returning back. It is hard for me to find bras so i thought this would be a good place. I will just continue to go to Victoria's Secret. read more

Salesperson was very friendly and helpful. I told her what I was looking for and my size and she pulled some bras to try. She remembered my name & came back to check if I needed any other colors or sizes while I was trying things on. I found the perfect bra out of that first batch, which never happens elsewhere! read more

Terrible service. I have been a 34D for several years and they fit perfectly. I recently lost weight and found some gaping in my bras, so went into soma for a fitting. The person fitting me said I was a 34B and brought me some bras. They were so tight they hurt, each bra she brought me felt like my breasts were being flattened and pressed into my ribcage and the underwire was poking directly into the sideboob area. I said they felt too small - so she said it may be the style of bra, told me to wait in the dressing room and brought me more 34Bs. I said they were also too tight and asked for a bigger size, so she brought me a 34C. This felt a lot better, and that I would consider purchasing the one I was wearing. The person helping me began to argue with me that a 34C was too big, that it didn't fit right (maybe because I didn't have massive cleavage pouring out like the 34B) and kept bringing me 34Bs. I gave up - left - and went to nordstrom for a fitting. At nordstroms found out that I am now a 32D - and almost every bra in that size fit perfectly. If you're tempted to go to Soma - don't. Just walk down the aisle to nordstroms. The prices are comparable. Also, they had a pretty limited selection (all the bras looked the same to me) and looked like they were designed for my grandmother. read more