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    Divalani Style

    5.0 (6 reviews)
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    Windsor

    Windsor

    1.6(7 reviews)
    0.2 mi

    I've been to this store multiple times, and unfortunately the experience is consistently…read moredisappointing. The store is usually messy, and the selection is pretty limited, which already makes shopping here frustrating. What really pushed me to write this review was the customer service. On my last visit, I wanted to try on a pair of heels in a different size to see what fit better. My mom asked an employee if they had the shoe in the back, and the employee said she would check. We stayed in the exact same spot waiting for about 5-10 minutes. During that time, the employee had already come back out and was talking to another worker, but never came back to update us. We were confused and kept waiting, thinking she would return. After getting no response, I went to ask another employee. That's when the original worker walked by, and my mom asked her if she found the shoes. Instead of apologizing or giving us an update, she blamed us. She said that because we could "see her there," it should have been obvious she didn't have the shoes. I've never experienced that anywhere before. If a customer asks for help, it's basic courtesy to come back and let them know what's going on. Blaming the customer for your lack of communication is insane. What made it worse was that there was zero accountability, no apology from her or from the employee who ended up helping us after and witnessed the entire thing. The whole situation felt dismissive and rude. I also can't ignore how it felt watching other customers get much more attentive service while we were left waiting with no help. My mom is an asian immigrant and speaks broken English, and we weren't dressed up since we had just gotten off work. That should not affect the way we're treated. Everyone deserves the same level of respect and service, no matter how they look or speak. I still ended up buying the heels, but the experience left a really bad impression. No retail store should make customers feel ignored or blamed for asking for help and no retail store has, until this one.

    Tika was AMAZING!!! I needed last minute help for a black tie wedding & showed up exactly at…read moreopening of the store for the day. Tika helped me out with no hesitation & guided me on where specific styles are in the store & value with also offering more options they were still unboxing for the day. Tika was super helpful, gave me great feedback on the dresses I was trying on (because I came alone in a rush) all the while training a new employee. I hope this comment reaches the store & truly helps another on my recent experience. Thank you!!

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    Windsor
    Windsor

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    Westfield Southcenter

    Westfield Southcenter

    3.5(444 reviews)
    0.3 mi
    $$
    Established in 1968
    Luxury

    Shopping and dining in Seattle, Washington…read more.. My high school classmate suggested that we meet at Southcenter for dinner. I asked him, "Do you think that my niece will know that place?" He said "yes" and asked her to pick a place. My niece provided a list of restaurants: Mr. Dimsum Marugame Udon Cheesecake Factory Sushi Hanami Kizuki Ramen and Izakaya We met for ramen... even though there's an Olive Garden at this mall... LOL! Parking was free, easy, and plentiful! Inside, Southcenter was beautiful, modern, gigantic, clean, air-conditioned, and well-lit. We'll have to return when we have more time! I saw some cute stores (like Pop Mart, Daiso, BoxLunch, and Build-a-Bear) as we walked to the restaurant!

    They've turned a simple mall into a labyrinth of idiocy and confusion!…read more I WILL NEVER BE BACK! I came in looking for warby parkers and left completely pissed off! I asked a security guard where it was, she directed me to Lens Cracters...I ASKED for directions to warby parkers! I went into Lens Crafters and asked where Parkers was...this yahoo said to go out, take a right, another right and 1 more right. That basically put me back where I initially started but more pissed off than before. When I finally found it I was completely blown by their response to Molina or having Medicare. Apparently, after giving my personal information, I'm ineligible to receive services without having to pay full price and hope for reimbursement...Yeah, I'm Spent!!

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    Westfield Southcenter
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    Divalani Style - womenscloth - Updated May 2026

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