Very clean and neat location. The cashiers and workers were attentive and helpful. I was satisfied…read moreby how well organized things were :D

The Bellevue location was able to process the return. So just this particular location/ management!read more

I've been to this store multiple times, and unfortunately the experience is consistently…read moredisappointing. The store is usually messy, and the selection is pretty limited, which already makes shopping here frustrating. What really pushed me to write this review was the customer service. On my last visit, I wanted to try on a pair of heels in a different size to see what fit better. My mom asked an employee if they had the shoe in the back, and the employee said she would check. We stayed in the exact same spot waiting for about 5-10 minutes. During that time, the employee had already come back out and was talking to another worker, but never came back to update us. We were confused and kept waiting, thinking she would return. After getting no response, I went to ask another employee. That's when the original worker walked by, and my mom asked her if she found the shoes. Instead of apologizing or giving us an update, she blamed us. She said that because we could "see her there," it should have been obvious she didn't have the shoes. I've never experienced that anywhere before. If a customer asks for help, it's basic courtesy to come back and let them know what's going on. Blaming the customer for your lack of communication is insane. What made it worse was that there was zero accountability, no apology from her or from the employee who ended up helping us after and witnessed the entire thing. The whole situation felt dismissive and rude. I also can't ignore how it felt watching other customers get much more attentive service while we were left waiting with no help. My mom is an asian immigrant and speaks broken English, and we weren't dressed up since we had just gotten off work. That should not affect the way we're treated. Everyone deserves the same level of respect and service, no matter how they look or speak. I still ended up buying the heels, but the experience left a really bad impression. No retail store should make customers feel ignored or blamed for asking for help and no retail store has, until this one.

Tika was AMAZING!!! I needed last minute help for a black tie wedding & showed up exactly at…read moreopening of the store for the day. Tika helped me out with no hesitation & guided me on where specific styles are in the store & value with also offering more options they were still unboxing for the day. Tika was super helpful, gave me great feedback on the dresses I was trying on (because I came alone in a rush) all the while training a new employee. I hope this comment reaches the store & truly helps another on my recent experience. Thank you!!

Very love this store, everything is always clean and organized…read more Also a lot of different clothes , just a regular price

One of my favorite stores here . Really very nice and very good quality clothes here…read more I really like to buy here shorts and top

Shopping and dining in Seattle, Washington…read more.. My high school classmate suggested that we meet at Southcenter for dinner. I asked him, "Do you think that my niece will know that place?" He said "yes" and asked her to pick a place. My niece provided a list of restaurants: Mr. Dimsum Marugame Udon Cheesecake Factory Sushi Hanami Kizuki Ramen and Izakaya We met for ramen... even though there's an Olive Garden at this mall... LOL! Parking was free, easy, and plentiful! Inside, Southcenter was beautiful, modern, gigantic, clean, air-conditioned, and well-lit. We'll have to return when we have more time! I saw some cute stores (like Pop Mart, Daiso, BoxLunch, and Build-a-Bear) as we walked to the restaurant!

They've turned a simple mall into a labyrinth of idiocy and confusion!…read more I WILL NEVER BE BACK! I came in looking for warby parkers and left completely pissed off! I asked a security guard where it was, she directed me to Lens Cracters...I ASKED for directions to warby parkers! I went into Lens Crafters and asked where Parkers was...this yahoo said to go out, take a right, another right and 1 more right. That basically put me back where I initially started but more pissed off than before. When I finally found it I was completely blown by their response to Molina or having Medicare. Apparently, after giving my personal information, I'm ineligible to receive services without having to pay full price and hope for reimbursement...Yeah, I'm Spent!!

I love my Macy's, although whomever is doing the buying for the clothes in women's SUCKS!…read moreUsed to buy Calvin Klein, Levi's, Alfani all in that section they had great clothes back in 2018-19 can hardly find anything decent anymore and it sucks so bad . Can we get the buyer back that was purchasing for that time frame please, I miss my clothes it's hard to find style and when I did I spent a lot of $$. Now it's ehhh not even excited to go shop as the clothes are awful even Free People have lost their minds

I went into Macy's looking for greeting cards. Yes, I know, that's a weird reason to go into Macy's…read morebut here we are - and lo and behold - they did have them, near customer service/returns/pickups. Also they have their chocolate gift boxes there and their gift bags. Bottom floor, which is near household, babies (I think?) and their discounted items. Then it's upstairs and out into the mall via the obligatory perfume gauntlet - which smells amazing. Apart from having an old-ish vibe, they've got plenty to browse and buy and service is friendly.

Pretty good locations of this store Very clean and very…read morefriendly staff I really like the top section here , really good different T-shirts and pretty nice quality

I think this section of H&M should have it's own page. It's home goods and the main Southcenter…read moreMall H&M entry mentions clothing. So this is a separate section with dining, kitchen, bath, baby room, and that kind of thing - linens, tableware, baskets. The palette right now is decidedly muted, browns and peach. Clean but empty. An employee sitting on the floor in the middle of an aisle talking on their cell phone. Was glad for the quiet but also would have liked someone to acknowledge my presence. Overpriced.

Shopping in Tukwila, Washington…read more.. I had $20 Kohls Cash to use. Yippee! I appreciate being rewarded for being a loyal customer! I went directly to the right-hand side front corner of the store where the Seattle Seahawks gear was. I could see it from the entrance. The first shirt I looked at was $35... hmmm... Two Time Super Bowl winner... they might win more! Haha! I went to the clearance rack and found a $21 shirt... YES! All in all, I paid $1.10, including tax for this t-shirt! I'm so happy!!! Thanks for the service (even though she ate a candy and had to open the wrapper during the transaction, she apologized... maybe her sugar level was getting low?)!

So I hate to rag on Kohls but the after-Christmas sales were just okay - and it is SUPER FREAKY to…read moresee Valentines and St. Patrick's day merch out on the day after Christmas - in the case of the Valentine's Day stuff it's EN MASSE. Why were the sales just okay? Well, there wasn't much in the lower ranges where you could get half off and many of the sales were BOGO. I don't need BOGO. I need one item lol. So I ended up passing on everything I intended to investigate today. On the positive side, I was very surprised and pleased to find them open before 10 and all set for Christmas returns. And the staff was cheerful.

Good selection of clothing and stylist apparel. I usually get 2 to 3 suits on sale and have them…read moretailored for separate occasions

I was trying on some suits and some lady working got mad and said "put it back don't play" like…read morecome on don't assume like that

I love this store Very good and high quality clothes and…read moreshoes here And when discounts are very profitable

Large parking lot easily located right off by five between Seattle and Tacoma but received the…read moreworst bougie customer service in the shoe department. Absolutely will not return there. Plus they had a poor quality. I went in there looking for hunters and UGGs and they had a very poor quality as well as a poor attitude for the manager, as well as the shoe salesman. I definitely will not go back there. Matter of fact, I'll spend my money at a whole different store. They've just lost a long time customer and this isn't the first time I've gotten bad service from them. It seems to be getting worse and worse every year.