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Macy's

2.4 (136 reviews)
Open 10:00 am - 10:00 pm
Updated a few days ago

Macy's Photos

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Reviews With Photos

Michael A.

Dropped by on our visit to the mall. Didn't really see too many new items on sale or in fashion. Looked like same ol' same ol' clothing styles, nothing really new. Adidas, Alfani, CK, I.N.C. , Levi's, Michael Kors, Polo Ralph Lauren, etc. Cologne/perfume sets were advertised for Holiday gifts as well as Men's and Women's accessories. Saw some deals on jewelry and watches as well. It was good to browse around in for the most part.

The service at the online purchased in-store pick up, but could used some improvement. The Beauty service area was the worst. No one helped me, so I didn't buy anything at that department. They just looked at me and go back to talking.

Proof of my purchases
Andrey P.

I tried ordering some cologne online and it turned out to be $175. Macy's canceled my order twice and there was a mistake on their behalf. The first time it got canceled. I asked them to re-order it so they did not having return my money the first time, so then I got charged twice close to $350 so I called again and they tried running my card to order a third time without returning me. The first two payments in my card ended up declining and today is a holiday banks are closed, so I ended up with no money, and no cologne and all they're offering is 25% off. I am honestly very frustrated.

Dennis X.

Stopped into Macy's men's department, bought some shoes, the salesman was friendly. Then I went over to buy some socks, because I needed some new work socks, and the salesman behind the counter (Bailey) who was helping me asked me to smell his cologne he was wearing, I did not hesitate, so I leaned in and smelled his wrist, and it smelled amazing. Long story short, I ended up buying the cologne he was wearing - Valentino Uomo smells sexy AF! Bailey, thanks for the recommendation! I'm in love with this cologne. It's one of my new favs.

Denise W.

Macy's at Southcenter mall. Like all Macy's, it has what you expect to find. This is a multi-floor Macy's. We were shopping in the cosmetic section. Yes cosmetic here is definitely cheaper compared to Canada. I also noticed that they have the annual fragrance mall gala (Nov 4, 2018). I have been to a similar event in Canada. Its a pretty good deal. Tickets cost $10 but you also get $10 off your purchase. At the event there are food, prizes and free gifts with purchase (I am sure the one at Macy's is similar). Anyways back to Macy's the store. The store is big and clean. It has 3 floors. I would come back

Fitting room seats with clothes All over

For a department store, this place is an absolute ZOO! It's a mess! Clothes literally everywhere! There are no associates available for assistance, no clear fitting rooms, and the fitting room we were directed to is an absolute disaster! We were looking for nicer shopping experience than a Ross or a Marshall's, but I believe those stores are actually better! At least they do a better job of maintaining their stores, and racks! This is sad and unacceptable. I don't think we will be back.

Lancome Tresor Perfume Set

The service was awesome. The lady that helped me today was so so nice. They have many styles of selection, but most of the popular items are already gone. The value that I paid today was great. I bought as many of the items that were in stock. I wish they had more in stock.

If you love digging through piles of jackets, come visit the lower level.
Kallysta G.

This department store has quality clothes and perhaps good customer service- but we wouldn't know, because of the poor presentation, organization and inaccurate directory that inevitably directed us right out the door. We couldn't initially find the men's rain coats on sale. The directory led us to some lower level where a women's jacket jungle laid waste. After finding the men's coats on level 1, there were more issues. Like an untagged cut rate coat with inaccurate hanger sizes and long shackle like security wires through the interior of each sleeve. I'm hoping maybe it's just understaffed, after all, there is a pandemic. But what a mess. Each of the captions on my photos should read, "Tukwila Lower Level Macy's: The Face of 2020".

Clothes piled up on racks

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Ask the Community - Macy's

Review Highlights - Macy's

Hello well I don't really have a place to write this for Amazon so I thought I would write on Macy's.

Mentioned in 2 reviews

Read more highlights

Divalani Style - 2017 Fall Fashion

Divalani Style

(6 reviews)

Divalani Style is the best thing that's ever happened to my closet. I've been shopping here for the…read morelast six months, and I've been looking SUPER BOMB over the last six months, too, because of all the amazing outfits I've gotten from here. I've received numerous compliments while wearing the various wardrobe pieces I've purchased from this store. Marta, Shayla, and the rest of the staff are all excellent stylists and a great pleasure to work with. They easily get a feel for what you like and what works for your body type and then curate outfits that fit your personality and shape. Marta personally reaches out to me every time she gets new items in the store that she thinks I would love, and I go in the store and freak out with excitement over the outfits she's picked for me every single time. They are always perfect. I always end up spending hours feeling so fly while trying on new clothes here, and it is so much fun working with these ladies! The items in the store are also high-quality items and reasonably priced. They carry a wide range of clothing items and accessories for all looks and occasions. What's really awesome, though, is that the chances of you running into someone else wearing the same top or dress as something you got from here are pretty low! Divalani Style has really earned my business, and I will continue to shop here. It's just so nice coming into a store where high-quality outfits that spell ME are all ready to try on in the dressing room! I just really, really enjoy my experience here each time I shop. In addition, I never have to stress about parking here. That's a pretty big deal, ya know! Finally, ladies, take note: if you and your lady friends ever want a ladies' shopping party, Marta will deliver! I actually first met her during a girlfriend's party where she had a pop-up shop for the afternoon. That was a lot of fun! I want to do one, too, someday!

I love this store !!…read more Marta & the girls are amazing !! The selection of clothing is best !! & the quality can't be beat The girls all welcome you and make you feel like family !! It's like shopping with your best friend

Windsor

Windsor

(7 reviews)

Tika was AMAZING!!! I needed last minute help for a black tie wedding & showed up exactly at…read moreopening of the store for the day. Tika helped me out with no hesitation & guided me on where specific styles are in the store & value with also offering more options they were still unboxing for the day. Tika was super helpful, gave me great feedback on the dresses I was trying on (because I came alone in a rush) all the while training a new employee. I hope this comment reaches the store & truly helps another on my recent experience. Thank you!!

I've been to this store multiple times, and unfortunately the experience is consistently…read moredisappointing. The store is usually messy, and the selection is pretty limited, which already makes shopping here frustrating. What really pushed me to write this review was the customer service. On my last visit, I wanted to try on a pair of heels in a different size to see what fit better. My mom asked an employee if they had the shoe in the back, and the employee said she would check. We stayed in the exact same spot waiting for about 5-10 minutes. During that time, the employee had already come back out and was talking to another worker, but never came back to update us. We were confused and kept waiting, thinking she would return. After getting no response, I went to ask another employee. That's when the original worker walked by, and my mom asked her if she found the shoes. Instead of apologizing or giving us an update, she blamed us. She said that because we could "see her there," it should have been obvious she didn't have the shoes. I've never experienced that anywhere before. If a customer asks for help, it's basic courtesy to come back and let them know what's going on. Blaming the customer for your lack of communication is insane. What made it worse was that there was zero accountability, no apology from her or from the employee who ended up helping us after and witnessed the entire thing. The whole situation felt dismissive and rude. I also can't ignore how it felt watching other customers get much more attentive service while we were left waiting with no help. My mom is an asian immigrant and speaks broken English, and we weren't dressed up since we had just gotten off work. That should not affect the way we're treated. Everyone deserves the same level of respect and service, no matter how they look or speak. I still ended up buying the heels, but the experience left a really bad impression. No retail store should make customers feel ignored or blamed for asking for help and no retail store has, until this one.

Westfield Southcenter

Westfield Southcenter

(444 reviews)

$$

Shopping and dining in Seattle, Washington…read more.. My high school classmate suggested that we meet at Southcenter for dinner. I asked him, "Do you think that my niece will know that place?" He said "yes" and asked her to pick a place. My niece provided a list of restaurants: Mr. Dimsum Marugame Udon Cheesecake Factory Sushi Hanami Kizuki Ramen and Izakaya We met for ramen... even though there's an Olive Garden at this mall... LOL! Parking was free, easy, and plentiful! Inside, Southcenter was beautiful, modern, gigantic, clean, air-conditioned, and well-lit. We'll have to return when we have more time! I saw some cute stores (like Pop Mart, Daiso, BoxLunch, and Build-a-Bear) as we walked to the restaurant!

They've turned a simple male into a labyrinth of idiocy and confusion!…read more I WILL NEVER BE BACK! I came in looking for warby parkers and left completely pissed off! I asked a security guard where it was, she directed me to Lens Cracters...I ASKED for directions to warby parkers! I went into Lens Crafters and asked where Parkers was...this yahoo said to go out, take a right, another right and 1 more right. That basically put me back where I initially started but more pissed off that before. When I finally found it I was completely blown by their response to Molina and having Medicare. Apparently, after giving my personal information, I'm ineligible to receive services without having to pay full price and hope for reimbursement...Yeah, I'm Spent!!

Macy's - deptstores - Updated May 2026

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