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Mason, OH

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Soma

4.2 (5 reviews)
Closed • 10:00 am - 7:00 pm
Updated 1 month ago

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12 years ago

Customer service is top notch. I was measure, guided to the RIGHT bra, bough loungewear and fragrance! Love the choice in expert employees!

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12 years ago

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10 years ago

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Macy's

Macy's

3.1(78 reviews)
8.0 mi
•$$

Originally opening as a Lazarus department store in 1988, this became Macy's in 2005. Since then,…read moreit's one of the retail giant's most top-performing stores in the United States. THE GOOD -Glass Montgomery hydraulic elevator -Two sets of escalators -Starbucks -Glass atrium -Friendly employees -Easy access from mall's parking garage -Distinctive Lazarus-like exterior THE BAD -Confusing layout -Obnoxiously loud Excel Dryer XLERATOR hand dryers -Lower level mall entrance plastered with "no photography" stickers -Only 2 floors VERDICT: Unique with a few flaws

If you're looking for even a modicum of customer service, you will not find it at this…read moreMacys...except for the Starbucks inside! The person working at BlueMercury was very disgruntled that I asked for a sample of foundation, even after explaining I have very sensitive skin. They also applied my blush in quite an unflattering way. Dude was pushing for a sale, but the sample broke me out when I got home so... You want better attention than Sephora, you'll get it here. You want a worse attitude? You'll also get it here. On a difference visit, after scouring several departments to ask a question, a Macy's employee was walking my direction finally. The convo basically went like this: "Excuse me, miss?" Angrily she says, "I can't help you, can't you see I'm with a customer?" (No one else around but her and I) "I was just looking for the pajamas?" Her manner and tone were the rudest I've ever experienced. If I was a Karen, I would have cared enough to get her fired. I just had a question that took a few seconds! The bright spot of this Macys is the baristas at the Starbucks. They were hilarious and kept it real. They hooked a girl up! So, if you find yourself lost in this Macys, grab yourself a latte and leave!

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Soma - womenscloth - Updated October 2026

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